Guest User
January 10, 2022
The hotel is located in one of the most beautiful beaches in Zihuatanejo - La Ropa! The location is super.
It's clean and well cared for.
Too bad the service was terrible...I went a few years ago and I felt more welcome than this time...people were very unmotivated and very indifferent. Sometimes there are 5 people and no one feels obligated to attend. We arrived at the restaurant shortly before a large group of people arrived. We stood there for about 10 minutes before picking a table individually. They didn't show up for more than 20 minutes to listen rather than apologize or explain. The bar that opens is after 12, which doesn't say anything...they told us at reception when we arrived.
Just to be on the safe side, you have to go to the reception and if you're lucky your keys work - mine didn't work!
I won't be back!
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