Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.1
Amenities8.9
Service9.1
Cleanliness9.1
Anonymous User
Standard Double Room
Stayed in Jul 2025
Family
18 review
9.5/10
Amazing
Posted on Aug 28, 2025
Facilities: The decor gives off an old-school luxury hotel vibe, but it's a little dated. Cleanliness: Cleanliness was satisfactory, though the soundproofing wasn't great. Service: The gentleman at the front desk was incredibly friendly and offered excellent service, including a free room upgrade.
Original TextTranslated by Google
Response from Property: 尊敬的客人您好!感謝您的五星好評,以善為本,以誠待客。員工專業的服務、親切的微笑、貼心的問候與高效的反饋體現出祥祺出色的品質。豐富早餐讓客人的每一次行程擁有滿滿的幸福感。衷心期待您下次光臨的時候,能為您安排景觀更好的房間。祝您生活愉快!
Nayimochaoyang8888
Executive Twin Room
Stayed in Jul 2025
Family
11 review
10/10
Outstanding
Posted on Aug 21, 2025
The room was fantastic and spotless. Xiao Jia at the front desk was also incredibly friendly and patient. Highly recommended!
Original TextTranslated by Google
Response from Property: 親愛噠朋友你好哇!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會! 歡迎您下次再來哦~
Zonglvshanxunzi
Standard 2-bed Room
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 3, 2025
Xiao Jia at the front desk provided excellent, courteous service and even offered us a complimentary room upgrade. The room had a pleasant atmosphere. The sea-view room was wonderfully quiet, and the upgraded room was spacious enough, much to the delight of my children. I especially appreciated the clean, carpet-free floors, as I prefer rooms without carpets.
Cleanliness: Mostly good, though the area under the bed wasn't quite as clean.
Children's breakfast (under 1.4m): I had two little ones with me, aged one and four, and they were very well catered for.
The view from the sea-view room was superb! However, the hotel felt a bit deserted with very few guests. Consequently, the buffet breakfast options were quite limited, likely due to the low occupancy. On the bright side, the price was very reasonable.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好! 非常感謝您選擇入住祥祺酒店,並在此分享您的入住感受!感謝您的寶貴意見,感謝您的督促,才能使我們不斷發現工作中的問題,獲得改正和不斷進步。您的寬容和理解是對我們工作的鼓舞和支持!真誠期待您的再次光臨!
susuwenwen
Standard Double Room
Stayed in Apr 2025
Family
2 review
9.5/10
Amazing
Posted on Jun 1, 2025
The Xiangqi Hotel offers a charming and elegant ambiance, boasts an excellent location with great views, and provides incredibly warm and friendly service. This is my second stay, and I will definitely be returning.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for coming back! Thank you for your recognition of our staff. Ba Jin said, "Beautiful and warm things lie deep in memory." Memory is warmth, and warmth is memory. Despite the vicissitudes of life, the warmth in memory remains eternal. I hope Cheung Kei will be a lasting warmth in your memories! Welcome back often! I wish you all the best!
Xiongmaoweidoudu
Standard Double Room
Stayed in Mar 2025
Business traveler
27 review
10/10
Outstanding
Posted on Apr 26, 2025
Recommended by a friend, the service was incredibly warm and friendly. The room was very spacious, making for a truly comfortable stay.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
M373401****
Standard Double Room
Stayed in Oct 2024
Family
6 review
10/10
Outstanding
Posted on Nov 24, 2024
Got a free upgrade to a sea view king room, and the view was amazing! The staff were so patient and welcoming.
Original TextTranslated by Google
Response from Property: 親愛噠朋友你好哇!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會! 歡迎您下次再來哦~
M38487****
Standard 2-bed Room
Stayed in Sep 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Oct 28, 2024
The room was clean and tidy, the staff were friendly and provided great service, the bed was comfortable, and the surroundings were peaceful.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您再回來!感謝您對我們工作人員的認可。巴金説“ 美好而又温暖的東西在記憶深處”,記憶是温暖,温暖是記憶,滄海桑田,記憶中的温暖,永恆不變。希望祥祺會是您記憶裏永遠的暖! 歡迎常回來! 祝: 安好!
M326318****
Standard 2-bed Room
Stayed in Oct 2024
Other
3 review
10/10
Outstanding
Posted on Nov 22, 2024
Amazing view from the room!
Original TextTranslated by Google
Response from Property: 尊貴的朋友,您好!您的支持與鼓勵是我們前進的最大動力,祥祺酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的要求,並配有免費高速WLAN,免費自助洗衣房,健身房,籃球場,網球場,大型停車場,接送機服務祥祺酒店期待您的再次光臨!
Guest User
Standard Double Room
Stayed in Apr 2025
Couple
1 review
4.5/10
Posted on May 9, 2025
There are no other problems, but the air conditioner is not turned on at all. It's terrible. It's still 26 degrees after turning it on all night.
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are very sorry that your stay did not meet your expectations. We will further strengthen staff training and communication to ensure that the needs of bookers and guests can be efficiently and timely fed back and followed up. We value your opinions and will continue to improve service details and quality. At the same time, we hope that you can give us the opportunity to serve you again. All employees of Cheung Chi will present you with meticulous and considerate Cheung Chi's true hospitality with professional service standards. We sincerely look forward to your stay again.