To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(411)
Positive reviews(377)
Reviews with photos/video(59)
Friendly front desk staff(51)
Convenient location(35)
Classy environment(26)
Easy to get around(25)
Great value for money(17)
Average sound insulation(14)
Close to beach(10)
Comfortable bed(8)
Negative reviews(34)
Guest User
Superior Double Room
Stayed in Mar 2023
Solo travelers
20 review
5.0/5
Outstanding
Posted on Apr 12, 2023
Come to Zhuhai and enjoy the evening breeze. The traffic here is quite convenient. You can ride a bicycle to the beach to enjoy the sea breeze, and it won't take long to walk, which is quite pleasant. The service is also very good, the facilities and equipment are quite complete, I like it very much
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for giving Xiaowei a high evaluation with your heart. We always believe that a good word of mouth must be recommended by the most sincere satisfaction of customers. At the same time, we are also honored to provide you with the best quality service. You are welcome whether you are on a business trip Or choose our hotel again for a trip to Zhuhai. Our hotel also has a laundry service. If you have trouble going out during your stay, you can tell our front desk. We will dry your clothes and send them to your room. We look forward to your next visit! I wish you: well!
Guest User
Standard Room
Stayed in Mar 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Apr 16, 2023
very nice! will come again
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your 5-point praise! Every city always has a reason to miss, every season has our unforgettable scenery, every hotel has their sweet and warm memories, I hope Xiaowei will be the warmest and most unique one in your memories! Come back often, I wish: Well!
Guest User
Superior King Room
Stayed in Mar 2023
Business travelers
5 review
1.0/5
Posted on Apr 24, 2023
Super bad! ! ! There is really no isolation at all, and the voices in other rooms are clear. Early in the morning, wave after wave of people was so noisy! The room is also very poor, and the hygiene is not good...
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am really sorry for the problems you encountered in our store, and thank you very much for leaving your real feedback. Regarding the sound insulation problem you mentioned, this hotel attaches great importance to it. We have fed back your opinion to the relevant departments and are continuing to follow up. We will install sound insulation cotton to strengthen the sound insulation of hotel rooms, and our hotel will regularly test the sound insulation effect , I hope to get your understanding and support again, and hope that we can have the opportunity to provide you with better services.
Guest User
Superior King Room
Stayed in Mar 2023
Business travelers
5 review
4.0/5
Very Good
Posted on Apr 13, 2023
The room facilities are relatively old, but overall it's okay, and the recommendation index is two stars
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your comments on the branch in spite of your busy schedule. I am really sorry for the problems you encountered in this store. The hotel attaches great importance to the environmental sanitation and facility issues you mentioned. We have sent the relevant questions to you. The department responds and will take corrective measures to gradually rectify and renovate the room facilities and environmental sanitation to improve the quality of the hotel. Regarding hygiene issues, our hotel will also regularly maintain and update the room environment, equipment, and public area facilities to provide you with Satisfied with the service. I sincerely apologize to you again, I hope you will give us a chance to make corrections, and look forward to your visit to our store again. Thanks!
Guest User
Superior Double Room
Stayed in Mar 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on Apr 12, 2023
The service attitude is really good. Every staff member will take the initiative to say hello when they see each other. The hygiene in the room is also very clean and the bed is very comfortable. If I go to Zhuhai next time, I will stay here~
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to our Vienna Hotel, and it is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home, and look forward to your coming home again! I wish you a happy life!
Orion Lee
Standard Room
Stayed in Aug 2022
Business travelers
16 review
5.0/5
Outstanding
Posted on Sep 24, 2022
The environment of this hotel is clean and tidy, the room layout is perfect, elegant and generous, without losing interest, the front desk service is thoughtful and warm ❤️, it makes people feel relaxed, and the price is very reasonable.
The hotel 🏨 is very close to the nucleic acid testing point, just a few minutes away! ! There are many things to eat around, and it is super convenient to go to Riyuebei! ! Highly recommend.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for taking your precious time to leave a sincere review of Vienna Hotel (Qinglv Road Opera House). Zero waiting for check-in, storage services, etc., we are committed to giving you the best experience throughout your stay. We will continue to maintain high-quality services and excellent customer-facing standards, and strive to create a comfortable and warm living environment for every guest. Thank you again for your good review and sincerely look forward to your coming again
Youyisun
Deluxe Family Room
Stayed in Mar 2023
Family
37 review
5.0/5
Outstanding
Posted on Apr 18, 2023
It is very close to the sea and the surrounding area is relatively quiet.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for staying in the hotel and giving a high evaluation. All five-point praise is the greatest support for us. Every part of the hotel is constantly working hard to demand more detailed and timely service for every guest who comes to the store. I am very happy to see Thanks to your recognition of our work, with your trust in mind, we will continue to forge ahead and always be ready to bring high-quality services to every guest. We look forward to your visit again!
Guest User
Standard Room
Stayed in Mar 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 10, 2023
clean and affordable
Original TextTranslated by Google
Response from Property: Dear Guest: Hello! Thank you very much for staying in the hotel and giving a high evaluation. All five-point praise is the greatest support for us. Every part of the hotel is constantly working hard to demand more detailed and timely service for every guest who comes to the store. I am very happy to see Thanks to your recognition of our work, with your trust in mind, we will continue to forge ahead and always be ready to bring high-quality services to every guest. We look forward to your visit again!
Louxiaxiaokeai
Deluxe Family Room
Stayed in Mar 2023
Business travelers
77 review
3.0/5
Posted on Apr 16, 2023
Fairly old
Original TextTranslated by Google
Response from Property: Dear guest, we sincerely regret your experience during your stay at the hotel. Your valuable opinion is very important to us. We will inform relevant departments to improve service quality. If you have any bad experience during your stay, you can contact the hotel in time and we will solve it for you immediately. If you give us feedback, we will be the first Time for you to take action. I sincerely apologize to you again for this. If you come here next time, I hope to book this hotel again, give us a chance to apologize, and look forward to seeing you again.
Response from Property: 尊敬的賓客: 您好!看到客官簡單而又深厚的好評真的是好激動呢,而且還這麼認可我們的服務~酒店的我們求為每位客官提供最為貼心細緻的服務,為每位客官帶來超值的體驗。客官的鼓勵是對酒店最大的支持和鼓勵,我們會用心服務好每一位家人,期待和您的下次相遇。維也納期待您的再次光臨!
Guest User
Superior King Room
Stayed in Jun 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jul 14, 2024
服務好 離海邊很近,很好
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Response from Property: 尊敬的賓客:您好!感謝您對 維也納酒店的鼓勵與推薦!金獎銀獎不如您的誇獎,金盃銀盃不如您的口碑,我們不會讓您失望的!祝:萬事如意!
Anonymous User
Standard Room
Stayed in Apr 2024
Other
1 review
5.0/5
Outstanding
Posted on May 27, 2024
好好好。。前台服務好,環境還可以
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Response from Property: 尊敬的賓客, 感謝你下榻維也納酒店。很高興您能對酒店作出評價。酒店毗鄰揚名廣場、百分百購物中心, 吃喝玩樂影院, 一應俱全。歡迎您無論商務出差或者到珠海旅行再次選擇我們酒店,我們酒店還有洗衣服務,入住期間您若外出不便可以跟我們前台説哦,我們會給您烘乾衣服並且送至房間,期待您在次光臨哦! 祝您:安好!
Guest User
Standard Room
Stayed in Feb 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Mar 8, 2024
環境好,衞生也好,前台超級熱情,下次還來~
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Response from Property: 尊敬的賓客: 您好!我們的酒店將一如既往地秉承“客户至上.服務至上”的理念,不斷改進.優化服務,為您呈現更優質.更舒適更貼心的入住體驗。期待下次為您服務!祝: 笑口常開^_^!
Guest User
Standard Room
Stayed in Feb 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 8, 2024
居住環境很好房間乾淨整潔服務態度很好
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Response from Property: 尊敬的賓客: 您好!我們的酒店將一如既往地秉承“客户至上.服務至上”的理念,不斷改進.優化服務,為您呈現更優質.更舒適更貼心的入住體驗。期待下次為您服務!祝: 笑口常開^_^!