Mockel coastal Holiday Apartment

Mockel coastal Holiday Apartment Reviews

Mockel coastal Holiday Apartment

Room 401, Building 2, Phase 1, Hong Kong-Zhuhai-Macao Port City, No.67, Maosheng 2nd Road, Xiangzhou District, Zhuhai, Guangdong, ChinaView Hotel Details
Mockel coastal Holiday Apartment
Mockel coastal Holiday ApartmentMockel coastal Holiday ApartmentMockel coastal Holiday Apartment
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Mockel coastal Holiday Apartment Guest Reviews

4.3/5
86 review
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(86)
Positive reviews(79)
Reviews with photos/video(32)
Great service(24)
Awesome amenities(15)
Classy environment(11)
Convenient location(8)
Many amenities(7)
Nice sea view(6)
Large rooms(6)
Convenient parking(5)
Negative reviews(7)
Guest User
Quiet Gardens Room
Stayed in May 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on May 13, 2024
The room is clean and cozy, right next to the Hong Kong-Zhuhai-Macao Port. I live on a lower floor. The park is shaded by green trees in the morning, which is very comfortable. The housekeeper enthusiastically reminded me of the strategies for eating and traveling, which is excellent!
Original TextTranslated by Google
Response from Property: Dear guest, we are glad that you have chosen and stayed at Maoke Hotel. Thank you for taking the time out of your busy schedule to share your experience. Maoke Hotel has always been adhering to the service concept of "treating guests like relatives and friends" and providing warm and thoughtful service to every guest. We look forward to your next stay!
Guest User
Quiet Gardens Room
Stayed in Apr 2024
Solo travelers
22 review
4.2/5
Very Good
Posted on May 10, 2024
Because I had an early morning flight to Hong Kong and didn't want to stay up all night at the airport. After some research, I decided to take the 24-hour Hong Kong-Zhuhai-Macao Bridge to Hong Kong Airport. After checking, there were comments saying that this apartment was about ten minutes away from the bridge crossing, so I booked it. Before checking in, you must first add the store's WeChat, and the store must send the guest information to the doorman for registration before entering the apartment building. The password of the first room on the night of check-in could not open the door of the room, so the front desk guy could only take me to a room in another building. It was almost twelve o'clock at that time, and I had to get up at four o'clock the next day to catch the flight. I was a little frustrated. Fortunately, the guy had a good attitude and took me to change rooms and rested immediately. I got up at four o'clock the next morning and walked to the crossing. I found that if I crossed the crossing late at night, I had to walk farther, and the journey took about twenty minutes. If you don't mind the expensive accommodation in the city, it is better to stay in the city and take a taxi to the crossing.
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6/10
Response from Property: Dear guest, we are glad that you have chosen and stayed at Maoke Hotel. Thank you for taking the time out of your busy schedule to share your experience. Maoke Hotel has always been adhering to the service concept of "treating guests like relatives and friends" and providing warm and thoughtful service to every guest. We look forward to your next stay!
Guest User
Quiet Gardens Room
Stayed in May 2024
Couples
10 review
5.0/5
Outstanding
Posted on May 4, 2024
The environment is very comfortable, sanitary, the equipment is very complete, and the experience is very good
Original TextTranslated by Google
Response from Property: Dear guest, we are glad that you have chosen and stayed at Maoke Hotel. Thank you for taking the time out of your busy schedule to share your experience. Maoke Hotel has always been adhering to the service concept of "treating guests like relatives and friends" and providing warm and thoughtful service to every guest. We look forward to your next stay!
ZuoyanRyan
Mojin Romantic Space Double Bed Room[Sea-View, Large Round Bed, Built-in Fridge, Washing Machine, Central Heating&Cooling]
Stayed in Apr 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Apr 16, 2024
It is next to the Hong Kong-Zhuhai-Macao Bridge. The environment is good. There are no major disadvantages except that it is a bit remote. You can climb to other buildings to overlook the Hong Kong-Zhuhai-Macao Bridge. It is not bad. It takes more than ten minutes to drive to Gongbei Port.
Original TextTranslated by Google
Response from Property: Dear guest, we are glad that you have chosen and stayed at Maoke Hotel. Thank you for taking the time out of your busy schedule to share your experience. Maoke Hotel has always been adhering to the service concept of "treating guests like relatives and friends" and providing warm and thoughtful service to every guest. We look forward to your next stay!
Guest User
Mojin Romantic Space Double Bed Room[Sea-View, Large Round Bed, Built-in Fridge, Washing Machine, Central Heating&Cooling]
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 10, 2024
Very good, no one is in charge, you can't even see anyone. It's the first time I've seen the security guard downstairs, it's like I owe him a few years, very friendly! The location is very quiet, you can hear your own breathing, and the room, fortunately, has a pair of slippers.
Original TextTranslated by Google
Response from Property: Dear, it's unfair. We have a front desk. The housekeeper saw that you were carrying luggage and it might be inconvenient for you to put your luggage in the room first. All guests can receive a small gift after checking in at the front desk. As for the location, because it is a new building, the supporting facilities are indeed not very complete. I am very sorry to bring you unpleasant mood. We will communicate with the property management about the security issue. I hope you can calm down.
Guest User
Family Friendly Family Studio Suite
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 25, 2024
The room is very clean! Convenient to check in, and it's really close to the Hong Kong-Zhuhai-Macao Bridge Port! ! It's a short walk, very suitable for going to the port early the next morning, but there are no supporting facilities around, so you have to bring your own delicious food hhh
Original TextTranslated by Google
Response from Property: Dear guest, we are glad that you have chosen and stayed at Maoke Hotel. Thank you for taking the time out of your busy schedule to share your experience. Maoke Hotel has always been adhering to the service concept of "treating guests like relatives and friends" and providing warm and thoughtful service to every guest. We look forward to your next stay!
conniesin
Sea View Room
Stayed in Feb 2024
Family
45 review
5.0/5
Outstanding
Posted on Feb 13, 2024
Location: On the artificial island of Zhuhai Port of Hong Kong-Zhuhai-Macao Bridge Scenery: First-class, you can see the port and the sea Facilities: Serviced apartment with balcony, overall facilities are very new Surrounding environment: There is no restaurant, and no take-out delivery. It is best to eat outside the island before entering, and you should also go out for breakfast. Price: For the Chinese New Year, the price is still affordable Transportation: It is recommended to drive by yourself, and it is also difficult to get a taxi Currently, only Gaode Map can be searched, and other maps cannot be searched.
Original TextTranslated by Google
6/11
Response from Property: Dear guest, we are glad that you have chosen and stayed at Maoke Hotel. Thank you for taking the time out of your busy schedule to share your experience. Maoke Hotel has always been adhering to the service concept of "treating guests like relatives and friends" and providing warm and thoughtful service to every guest. We look forward to your next stay!
Li(chang)sheng
Yuweiting Exclusive Leisure Suite [Smart Mahjong, Sea-View, Built-in Fridge, Washing Machine, Central Heating&Cooling]
Stayed in Feb 2024
Family
17 review
4.0/5
Very Good
Posted on Feb 16, 2024
The room is very nice, a suite, new, but the service and surrounding facilities are lacking, there is no food or entertainment nearby, the customs clearance is convenient, you can enter the Zhuhai Hong Kong-Zhuhai-Macao Port and overlook the Hong Kong-Zhuhai-Macao Bridge.
Original TextTranslated by Google
Response from Property: Dear guest, we are glad that you have chosen and stayed at Maoke Hotel. Thank you for taking the time out of your busy schedule to share your experience. Maoke Hotel has always been adhering to the service concept of "treating guests like relatives and friends" and providing warm and thoughtful service to every guest. We look forward to your next stay!
Guest User
Sea View Room
Stayed in Feb 2024
Other
21 review
4.0/5
Very Good
Posted on Feb 15, 2024
Apartment-style hotel, parking is very convenient, the room is newly decorated, the viewing balcony can also see part of the sea view, and it is also equipped with a washing machine, which is very convenient to use! The only drawback is that the bathroom door is not open and close freely enough, which needs to be improved!
Original TextTranslated by Google
Response from Property: Dear guest, we are sorry to bring you a bad stay experience. The bathroom door cannot be changed due to its own hardware equipment. We will write a better solution later. Thank you for taking the time to share your stay experience in your busy schedule. Maoke has always been adhering to the service concept of "treating guests like relatives and friends" to provide warm and thoughtful service to every guest. We look forward to your next stay!
Guest User
Sea View Room
Stayed in Feb 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Feb 5, 2024
Very good homestay, clean and sanitary, the environment is very fresh, and there are floor-to-ceiling windows so you can see the scenery outside the window when you wake up in the morning. The price-performance ratio is very high. The service attitude is also very good. Free parking is also available. A very satisfactory stay
Original TextTranslated by Google
Response from Property: Dear guest, we are glad that you have chosen and stayed at Maoke Hotel. Thank you for taking the time out of your busy schedule to share your experience. Maoke Hotel has always been adhering to the service concept of "treating guests like relatives and friends" and providing warm and thoughtful service to every guest. We look forward to your next stay!
Anonymous User
Sea View Room
Stayed in Feb 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 5, 2024
The sea view room of this hotel is really great! The room is spacious and bright, the bed is comfortable, and the sea view is excellent. When I woke up in the morning, I opened the curtains and watched the waves hitting the shore. I felt very comfortable. The service of the hotel is also very thoughtful, making people feel at home. I will choose the sea view room of this hotel next time!
Original TextTranslated by Google
Response from Property: Dear guest, we are glad that you have chosen and stayed at Maoke Hotel. Thank you for taking the time out of your busy schedule to share your experience. Maoke Hotel has always been adhering to the service concept of "treating guests like relatives and friends" and providing warm and thoughtful service to every guest. We look forward to your next stay!
Guest User
Quiet Gardens Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 14, 2024
Clean and good service
Original TextTranslated by Google
Response from Property: Thank you for your recognition of our service and hygiene. Welcome to come again next time.
Guest User
Quiet Gardens Room
Stayed in Mar 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Mar 18, 2024
Very good and convenient parking
Original TextTranslated by Google
Response from Property: Dear guest, we are glad that you have chosen and stayed at Maoke Hotel. Thank you for taking the time out of your busy schedule to share your experience. Maoke Hotel has always been adhering to the service concept of "treating guests like relatives and friends" and providing warm and thoughtful service to every guest. We look forward to your next stay!
Xiaoyitt
Quiet Gardens Room
Stayed in Mar 2024
Couples
3 review
4.2/5
Very Good
Posted on May 6, 2024
The location is good, very close to the port. After leaving the parking lot, pass the port marketing center and walk to the port in about 5 minutes. Sanitation: A little dusty, need to work hard to strengthen, clean regularly Environment: The community environment is OK, the indoor parking lot is very convenient Service: The service is very good, there was a small episode when checking in, and we worked hard to solve the problem Facilities: Newly opened apartment, relatively new equipment
Original TextTranslated by Google
Response from Property: Dear, thank you very much for your evaluation! We will continue to work hard to improve our hygiene and treat every guest with care!
Guest User
Sea View Room
Stayed in Nov 2024
Travel with friends
1 review
2.3/5
Posted on Nov 17, 2024
1️⃣這裏的酒店有多家,都是位於同一個小區內,附近還在蓋房子,所以非常荒涼的感覺,晚上到達、行李很多或者白天一個女孩子到達的要慎重考慮一下找酒店時候的無力感。 2️⃣整棟樓都是統一裝修,而且小區非常難找到入口,手機導航給的路線繞遠路且完全無法找到入口,所以需要酒店幫忙引路會快很多。但是第一天過去,打電話問了酒店的前台怎麼從口岸過去酒店,前**氣非常不耐煩的表示按着導航路線過去即可,但實際上按導航過去非常繞路,她們明明就有怎麼走過去的攻略,但就是不願意教客户。入住後因為有早早需要過口岸的需求,詢問前台這時她們給了路線攻略(入住前讓按導航,但實際有近路的攻略)具體早上六點能不能過前台答覆她只是前台,態度非常不耐煩。 3️⃣酒店內衞生間設計十分奇葩,廁所門朝裏開,然後浴室門又朝外開,兩個門相對着,導致兩個門如果需要打開必須關上其中一個,這樣如果是瘦的人還好,稍微大個一點的在裏面根本都轉不開身,也沒有地方晾衣服。 4️⃣除了前台態度差,遇到問題乾脆不答覆客户,服務也完全跟不上,這價格,這酒店…完全無性價比,也不知道是不是老闆沒給這些工作人員發工資,導致每個都*的不行。由於入住兩天,一次性牙刷和洗浴用品,礦泉水沒有補充,垃圾也沒有收,等到我們看航展晚上八點半左右回來發現啥都沒有,發微信給前台讓補充,結果到了九點多還沒送來,打電話過去説好多人退房阿姨忙,過一會送來(實際上退房大部分都是下午兩點)累了一天實在需要洗漱休息等不及送,我們去了前台要,結果前台説這些東西都在阿姨那裡,讓我們在房間等大概十點多送到。結果,直到第二天,都沒有人送我們的水和洗漱用品過來,住這麼多次酒店民宿,這次真的給人氣笑了,我也沒有讓多給,我入住兩天應該有的礦泉水和兩天的洗漱用品都沒法提供~最後孩子困的不行我正好看到隔壁另外一個民宿的阿姨在打掃,厚着臉皮去跟人家要了牙刷給孩子刷牙睡覺先(沒好意思要水) 5️⃣以上感受完全真實,可以説這麼多年了住的服務最差還價格不便宜的民宿酒店,非這裏莫屬了,前台,服務,態度都配不上這個價格。 6️⃣最後一張圖為厚着臉皮跟另外一家民宿阿姨要的牙刷,非常感謝。
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