Lavande Hotel (Zhuhai Doumen Branch)

Lavande Hotel (Zhuhai Doumen Branch) Reviews

Lavande Hotel (Zhuhai Doumen Branch)

Gongye Avenue North (Huangyang Mingyuexuan), Doumen District, Zhuhai, Guangdong, ChinaView Hotel Details
Lavande Hotel (Zhuhai Doumen Branch)
Lavande Hotel (Zhuhai Doumen Branch)Lavande Hotel (Zhuhai Doumen Branch)Lavande Hotel (Zhuhai Doumen Branch)
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Lavande Hotel (Zhuhai Doumen Branch) Guest Reviews

4.6/5
Very Good
2271 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(2271)
Positive reviews(2222)
Reviews with photos/video(236)
Classy environment(203)
Friendly front desk staff(157)
Quiet & comfortable(110)
Delicious breakfast(99)
Convenient parking(85)
Comfortable bed(44)
Perfect for business trips(40)
Has rooms for families(10)
Negative reviews(49)
Guest User
Elegant Double Bed Room (Air Purifier + Mini Fridge)
Stayed in Jul 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Aug 28, 2023
Overall great experience. Rm is fairly clean, AC is a bit noisy but acceptable. Would recommend for ppl who's on trip to the middle of nowhere in Doumen district.
Response from Property: 尊敬的賓客: 您好! 您每一次的選擇是我們的無尚榮幸, 您對我們始終如一的支持讓我們倍感欣喜。期待與您的再次相聚!
Anonymous User
Business Twin Room (Air Purifier + Mini Fridge)
Stayed in Oct 2023
Business travelers
7 review
3.0/5
Posted on Nov 20, 2023
Unfortunately the hotel looks nothing like the pictures. Arriving at the hotel the check in process was quite simple. The water wasn’t really hot when taking a shower. As advertised the hotel advertises a car to get you to the hotsprings but at first they had no idea what we were talking about then eventually after all the translation they said we need to book an hour in advance and they would get the car to pick us up from the hotsprings. Once we had tried to arrange the car they said no cars were available and they told us to arrange our own transportation. The breakfast is not ideal as the bread rolls were quite stale and they didn’t really have much to offer. It was a really disappointing experience. The only thing that was great was the bed it was truly the best part of the hotel.
Response from Property: 尊敬的賓客:您好!非常不好意思,本次的服務沒能讓您滿意,對此我們深感抱歉。請允許我們全體向您獻上我們最誠摯的歉意,也請您儘管放心,您下一次的入住保證會讓您滿意噠!
Guest User
Elegant Double Bed Room (Air Purifier + Mini Fridge)
Stayed in Jul 2023
Family
8 review
4.0/5
Very Good
Posted on Aug 19, 2023
goodgoodgoodgood
Response from Property: 親愛的朋友,謝謝您對小店的支持和認可,我們會繼續做得更好!五分好評,是我們一直的追求噢,期待您下次的五分好評哈 ♡喜歡您來,喜歡您常來 ♡願您春生夏明朗,秋祺冬瑞康
SillySillyYan
Elegant Double Bed Room (Air Purifier + Mini Fridge)
Stayed in Oct 2023
Family
24 review
3.0/5
Posted on Jan 22, 2024
Fair price and the room is clean and okay The air con is enough
Response from Property: 非常感謝閣下的入住與點評! 感謝您的意見, 我們將會加強對酒店軟硬件設施以及服務質量的提升,麗楓酒店定期定量定時在維護和更新房間環境、設備以及公共區域設施, 務求讓閣下入住有更為舒適整潔的環境, 希望閣下下一次光臨有一個全新的感受! 熱切期待再次光臨體驗!
RBx
Business Double Bed Room (Air Purifier + Mini Fridge)
Stayed in Jul 2023
Business travelers
40 review
5.0/5
Outstanding
Posted on Aug 15, 2023
Staff is friendly. Room are clean. Not far from industry development zone.
Response from Property: 尊敬的賓客: 您好! 您每一次的選擇是我們的無尚榮幸, 您對我們始終如一的支持讓我們倍感欣喜。期待與您的再次相聚!
Guest User
Deluxe Double Bed Room (Air Purifier + Mini Fridge)
Stayed in Sep 2023
Couples
3 review
5.0/5
Outstanding
Posted on Oct 15, 2023
卫生:OK 设施:OK 环境:OK 服务:OK
Response from Property: 尊敬的顧客:您好!衷心感謝您此次選擇了我們麗楓酒店。您的信任是我們繼續前行的最大動力!我們的努力不會停滯,正如您對我們的信賴一般。期待與您的再次相會!
Guest User
Elegant Twin Room (Air Purifier + Mini Fridge)
Stayed in Feb 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 10, 2024
very good
Response from Property: 《❤️近金台寺、御温泉、特色小镇、百米大型充电站❤️》小麗总想给您更好的。嘻嘻,您的满意将给小麗无限的动力呢!亲,应该是点一百个赞吧,小麗遵从的是自然 亲和 真诚的服务理念,您的满意就是对小麗的最大肯定!
Yaxiaojing
Elegant Double Bed Room (Air Purifier + Mini Fridge)
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 4, 2024
The merchant upgraded the room type for free. The room is very spacious and comfortable. The 2-meter bed is very good. The staff is also very friendly. There is parking right at the door. Very satisfied, I stayed another night
Original TextTranslated by Google
Response from Property: "Near Jintai Temple, Yu Hot Spring, and large charging station" Dear friends: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Lavande Hotel Zhuhai Doumian will always stand in this city, waiting for your arrival! See you there or not! Wish you always smile ^_^!
Guest User
Business Twin Room (Air Purifier + Mini Fridge)
Stayed in Aug 2024
Couples
2 review
1.6/5
Posted on Sep 16, 2024
1. First of all, the design of the mobile phone in the bathroom in the room is unreasonable and very small. Changes of clothes can only be placed on the sink outside. 2. There are no slippers for bathing. There are only disposable slippers. If there is water near the sink, the slippers will be see-through. There are holes in the towel for washing the face, so I ended up using my own towel. 3. The central air conditioner is very noisy even when it is turned to the lowest setting. It may be because it is old and there is no sleep silent mode. My girlfriend was kept awake until one or two in the morning by the noise. I need to ask the whole station if I need to replace it. One room was also the last one. There was still traffic on the side of the road. Fortunately, I drove my car. I checked out at around 1 a.m. and drove to the parking lot of Jintai Temple to sleep in the car. It was a very bad stay experience. It was a bad experience. Got into a trap once
Original TextTranslated by Google
Response from Property: Dear guests: Hello! We are very sorry that we did not satisfy you with your stay this time. We are deeply sorry for this. Please allow us all to offer you our most sincere apologies. Regarding the issue of providing slippers, the hotel considers hygiene reasons. Place a floor towel at the bathroom door to prevent the slippers from getting wet. If there are holes in the towels, you can report it to the hotel front desk in time. , we will replace it for you as soon as possible, and will strengthen training on guest room details later. There is also the problem of loud noise from the air conditioner in the room. The hotel has contacted the engineering department to conduct a comprehensive inspection and debugging of the air conditioner in the room. I apologize again for not being able to make your stay satisfactory.
Guest User
Elegant Twin Room (Air Purifier + Mini Fridge)
Stayed in Aug 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Sep 9, 2024
I am in Shenzhen and need to go to Zhuhai for a business trip on the morning of the 9th. I was worried about the bad weather the next day, so I decided to leave a few hours in advance. However, I was worried that I would not have a good rest in the service area, so I decided to book a hotel. Their home is not too far from where I want to go. I have passed by here before, so I chose their home. The room is quite nice and clean. Breakfast is served starting at 7:30. There is not a lot of variety. The sister in the restaurant has a very good attitude. I was unable to return to the hotel on time due to work. The sister at the front desk called me at 13:56 to find out the situation. I said I would come back before about 15:00, but the other party said I could come back before 16:00. Then I came back around 14:50, and the front desk also enthusiastically asked me which room I was in. Knowing that I had a late check-out, he took the initiative to ask for my room card and refreshed it to avoid difficulties in entering the elevator or opening the room door. Finally I checked out around 15:30 and there was no extra charge. All of the above make guests feel at home! The girl at the front desk is named Feng and can speak plain English. Thank you!
Original TextTranslated by Google
Response from Property: "❤️Near Jintai Temple, Royal Hot Spring, characteristic town, 100-meter large charging station❤️" Xiaoli always wants to give you better. Hehe, your satisfaction will give Xiaoli unlimited motivation! Dear, you should give me a hundred likes. Xiaoli follows the natural, friendly and sincere service concept. Your satisfaction is the greatest affirmation for Xiaoli!
Anonymous User
Business Suite (Air Purifier + Mini Fridge)
Stayed in Jul 2024
Couples
54 review
1.7/5
Posted on Aug 11, 2024
I really want to think that it's much worse than the one on the other side of the Royal Onsen. I booked a suite and thought it wouldn't be worse, right? We entered the room and hot and stuffy, turn on the air conditioner for almost two hours to feel a little cool, push the TV and find the condom, please ask the cleaning sister has cleaned the room? Really questioning whether the room has been cleaned, before going to bed the ceiling is all stained, please what can be worth such a room rate, will not stay again next time, feels really too bad, frontline service is too perfunctory, TV does not turn on, no He came to solve the problem in person, but guided me on the phone, without any sincerity. 
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and review! Thank you very much for your feedback. We will strengthen the improvement of the hotel's software and hardware facilities and service quality. Regarding your mention of garbage in the room, we will immediately take effective measures to punish the employees on duty and further strengthen hotel hygiene management. And supervision, regarding the front desk being unable to provide services in the room, we will strengthen training for the front desk and provide one-on-one guidance. I am really sorry. We strive to provide you with a more comfortable and tidy environment during your stay. We hope you will have a brand new experience next time you visit! Looking forward to experiencing it again!
Anonymous User
Elegant Double Bed Room (Air Purifier + Mini Fridge)
Stayed in Jul 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Aug 16, 2024
It is indeed a design hotel. The style is very unique. The hotel environment is very clean and hygienic. The rooms are very comfortable. There is also a laundry room, which is convenient for friends who are on business or traveling. There is also a free parking lot, which is very convenient for travel.
Original TextTranslated by Google
Response from Property: "Near Jintai Temple, Royal Hot Spring, and Large Charging Station" Thank you for your word-for-word review. It is indeed precious to Xiaoli! Bringing you a perfect stay experience has always been Xiaoli's direction, and we look forward to your next visit, waiting for you~~
Guest User
Deluxe Twin Room (Air Purifier + Mini Fridge)
Stayed in May 2024
Family
50 review
3.2/5
Posted on Jul 1, 2024
Disadvantages: Living in two rooms, the sheets in one room were torn with two big holes, and there was soot left in the toilet in one room; The breakfast variety is average, not enough staff, and most importantly, the air conditioning is seriously insufficient. Pros: Service staff have good attitude
Original TextTranslated by Google
Response from Property: Dear guests: Hello! We are very sorry that we did not satisfy you with our service this time. We are deeply sorry for this. Please allow us all to offer you our sincerest apologies, and please rest assured that your next stay will be guaranteed to satisfy you!
Geniewengi
Elegant Double Bed Room (Air Purifier + Mini Fridge)
Stayed in Mar 2024
Couples
12 review
5.0/5
Outstanding
Posted on Apr 21, 2024
It's my first time staying at Doumen Lifeng. The environment is quiet, late check-out is available, and the breakfast is average. I will come again~ ...
Original TextTranslated by Google
Response from Property: "Near Jintai Temple, Royal Hot Spring, and Large Charging Station" Thank you for your word-for-word review. It is indeed precious to Xiaoli! Bringing you a perfect stay experience has always been Xiaoli's direction, and we look forward to your next visit, waiting for you~~
Guest User
Elegant Twin Room (Air Purifier + Mini Fridge)
Stayed in Jan 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 18, 2024
The room is spacious, the environment is clean and tidy, the service is warm and thoughtful, especially the beautiful lady at the front desk. The twin room for a family of three is relatively soft and comfortable. The transportation is relatively convenient, especially the buffet breakfast, which is very rich and comparable to the Hilton I stayed in.
Original TextTranslated by Google
6/19
Response from Property: Dear guests: Hello! Every choice is due to recognition, and every praise is due to trust. Dear customers, thank you for your recognition. Sincere service every day is our purpose. I hope this trip to Zhuhai can bring you more and better memories, and I look forward to seeing you again!