Zhoulv Nanyuan Maritime Silk Road Hotel

Zhoulv Nanyuan Maritime Silk Road Hotel Reviews

Zhoulv Nanyuan Maritime Silk Road Hotel

No.666 Jiari Road, Nansha, Zhujiajian, Putuo District, Zhoushan, Zhejiang, ChinaView Hotel Details
Zhoulv Nanyuan Maritime Silk Road Hotel
Zhoulv Nanyuan Maritime Silk Road HotelZhoulv Nanyuan Maritime Silk Road HotelZhoulv Nanyuan Maritime Silk Road Hotel
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Zhoulv Nanyuan Maritime Silk Road Hotel Guest Reviews

4.7/5
Outstanding
3639 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(3639)
Positive reviews(3540)
Reviews with photos/video(1732)
Loved the beach(255)
Relaxing hot springs(215)
Close to beach(151)
Offers pick-up/drop-offs(126)
Perfect for kids(126)
Delicious buffet(89)
Has an infinity pool(32)
Negative reviews(99)
Guest User
Deluxe Room (2 beds)
Stayed in Apr 2023
Business travelers
32 review
5.0/5
Outstanding
Posted on Apr 9, 2023
good nice
Guest User
Superior 2-bed Room
Stayed in Nov 2024
Other
4 review
4.8/5
Amazing
Posted on Nov 7, 2024
I bought a hotel package. The hotel is composed of several styles of courtyards. The shuttle battery car is also available on call. This time I stayed in the Jiangnan Courtyard room. The room is large and the layout is very reasonable. Apart from other things, many small details are well done. There are laundry detergent, clothes drying racks, and small biscuits and drinks are free. The bed is also very comfortable. The only drawback is that there are small flies in the sewer. If you go to Putuo Mountain to burn incense, you can take the hotel shuttle bus. It is very convenient to pick you up and drop you off at the pier. The package also includes a hot spring ticket for Haitian Terrace. The hot spring environment by the sea is very comfortable. You can soak in the hot spring while watching the sea. The service of Master Ma in the hot spring area is also super good. Although there were only two of us that day, he was still very enthusiastic to bring hot tea, and he was busy in and out to help us test the water temperature of each pool. It was very simple and enthusiastic service. The overall hotel environment is very comfortable and the service is also very good. I will go to the hotel next time.
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6/11
Guest User
Southeast Asian Dual-Balcony Double Bed Room
Stayed in Nov 2024
Other
1 review
5.0/5
Outstanding
Posted on Nov 17, 2024
Sister Li at the front desk was very attentive and patient. Aunt Yangmei at Wen Tang Courtyard was also very enthusiastic. The service attitude of all the staff I met was very good. The environment in Southeast Asia was particularly great. Overall, it was a great stay experience and is worth recommending 👍👍👍
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Simaofeixu
Superior Double Room
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 17, 2024
Xiaolu at the front desk was very enthusiastic and gave a five-star rating. The service of the concierge and butler was also very good. However, the weather was not very good and it was a pity that we did not see the sunrise. The room was generally OK, but it looked a bit old. The carpet looked dirty and there were some marks on the sofa. What people did not like was that the courtyard was pitch black at night. There was only a small light and the courtyard could not be seen clearly. It is recommended that the hotel install a bright light in the room courtyard. The hotel's breakfast was still disappointing. There were not many dishes and the taste was so-so. Overall, the experience was so-so, but the service attitude of the hotel staff was a plus.
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Guest User
Deluxe Double Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 14, 2024
The hotel design is very unique, and I experienced different regional styles. The service is better, and the suite is upgraded for free. The whole hotel environment is super good, quiet, comfortable, good location, and great sanitary services. I will come again next time
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6/8
Anonymous User
Superior 2-bed Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 13, 2024
The overall environment of the hotel is very new and comfortable. The service staff are also very polite and will take the initiative to say hello when they meet. Xiao Li at the lobby reception helped us check in and took the initiative to upgrade our room type. It's very good. Next time I come to Putuo Mountain, I will choose to rest here
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Hedadadeyitian
Superior 2-bed Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 11, 2024
We booked the Mediterranean, which has a detached feel with a small garden. The room is very large, and there are two sinks, separated by wet and dry areas, which is great! The breakfast is also very nice. It was raining on the day of check-in. After checking in at the lobby, there are shuttle buses everywhere, which is very convenient. There is a large lawn in front of the restaurant with a good view. If you stay in the hotel, you can go to the beach in front as many times as you want, which is very beautiful. A hot spring is also provided. I have to mention Aunt Yangmei at the female guest room. Yes, this is the easy-to-remember name. It is really super super good. I will come to experience it next time!
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Anonymous User
Guestroom (Double Bed)
Stayed in Oct 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Oct 30, 2024
It was my first time to visit Zhoushan. I read a lot of guides and hotels before the trip. Finally, I chose this one. I was not disappointed, and I can say that I was pleasantly surprised. The service staff were very enthusiastic and responsible. Xiao Li and Xiao Chen at the front desk warmly received me and upgraded me to a courtyard room for free. The room facilities are complete, with capsule machines, water bar snack area, and welcome fruits. The whole hotel is in the form of a garden, with a view at every step, which is the feeling I like. The hotel has a free shuttle bus that can be taken to the pier. It makes me feel that Zhoushan is really a city worth visiting again, and I like it very much. There is a restaurant in the hotel, and you can also order takeout, which is very convenient. It is suitable for leisure vacation and relaxation.
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6/7
Guest User
Superior Double Room
Stayed in Oct 2024
Family
5 review
5.0/5
Outstanding
Posted on Oct 28, 2024
Very pleasant trip. The Maritime Silk Road Hotel we stayed in was very big and beautiful. The (security department Pang Gang) we met at the hotel was very good! He drove a patrol car to lead us, which deserves praise! I also want to thank Ma Zhiming and Zhong Xiujun from Wentang District. Because it was a bit rainy, they specially sent us warm tea and helped us dry our swimsuits. It was really heartwarming. I highly recommend this hotel and will definitely come again next time
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6/7
Guest User
Deluxe Double Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 23, 2024
I've wanted to go to this hotel for a long time and it didn't disappoint me. The environment is very good and the scenery is beautiful. The hotel I booked also includes several projects. Because it is in Zhoushan, I didn't go to the beach or anything like that. I can also see it when I'm soaking in the hot springs. The weather is not very good and the sea view is average. I still have to go when the weather is good. The hot springs are pretty good. There are many kinds of hot springs and infinity pools. The service of Zhang Mingju, the waiter at the hot spring, is very good. He is very warm and thoughtful. Big hotels are still different. The service attitude is very good. In general, I am very satisfied with this trip😉😉
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6/8
Lynn-x
Superior 2-bed Room
Stayed in Oct 2024
Family
1 review
2.3/5
Posted on Oct 22, 2024
Environment: The hotel environment is very good, the location is also unique, there is nothing to complain about, the hot spring is close to the sea, the view is great Service: The staff is also quite enthusiastic, they are responsive and provide enthusiastic help Facilities: The environment of the hotel public area is very good, but the hotel room is very poor, the wallpaper is warped, and the roof is moldy Hygiene: The whole room exudes a musty smell, the quilt feels damp, I killed a fly, a big moth, and 4 moth flies in one night, and I had to endure the musty smell to sleep all night, and I couldn't rest well at all
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Response from Property: Thank you very much for your detailed feedback. We are deeply sorry and attach great importance to the problems you encountered during your stay in the hotel. First of all, we are glad to know that the overall environment and geographical location of the hotel have left a good impression on you, and the location and view of the hot springs are also satisfactory to you. At the same time, we are also very grateful for your recognition of our staff, whose enthusiasm and thoughtfulness are what we have always pursued. However, we are very sorry for the room problems you mentioned. Problems such as wallpaper warping, moldy roof and musty smell in the room obviously did not meet our service standards and seriously affected your accommodation experience. We sincerely apologize for these problems and will take immediate measures to rectify them. We will conduct a comprehensive inspection and cleaning of the room to ensure that similar problems do not occur again. At the same time, we will also strengthen the training of employees to improve their service awareness and professional skills to ensure that every guest can enjoy high-quality service. Thank you again for your feedback and support. We look forward to having the opportunity to serve you again in the near future and bring you a more comfortable and pleasant accommodation experience.
Guest User
Superior Double Room
Stayed in Oct 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Oct 20, 2024
The one who impressed me the most was Xiaoshi, the concierge, who patiently took me around each courtyard. Ms. Zhuge at the front desk was also very nice, and the aunt at the hot spring service was super considerate. Every courtyard was very photogenic.
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Response from Property: Thank you very much for your affirmation and praise for our hotel! We are very pleased and proud to know that Xiaoshi from the concierge department patiently took you to visit each courtyard, and Miss Zhuge at the front desk and the aunt of the hot spring service left a deep impression on you. We have always been committed to providing guests with caring and thoughtful services, and hope that every guest can feel the warmth and comfort of home in our hotel. We are even more honored to hear that you say that every courtyard is very photogenic, which shows that our courtyard design has been recognized and loved by you. Thank you again for your feedback and support. We will continue to work hard to improve the quality of service and provide you and more guests with a better accommodation experience. Looking forward to your next visit, wish you all the best!
Guest User
Superior Double Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 15, 2024
Every year, we always spend a day in Zhoushan during our trip to Putuo Mountain. This year, we chose the Silk Road, which has a high online rating. We are very satisfied with the overall environment. We booked a deluxe king-size room and were given a free upgrade to a Southeast Asian courtyard room, which is very similar to the hotel we stayed in Chiang Mai. The Chinese restaurant is more expensive, but the consumption for two people is acceptable, and the taste is not bad. We can check in and take photos at the beach when we go out.
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6/7
Response from Property: Thank you very much for your affirmation and high evaluation of our Zhoulv Nanyuan Maritime Silk Road Hotel! We are honored to know that you choose to stay in Zhoushan for one day every year during your trip to Putuo Mountain, and this year you chose our hotel. The unique style of the Southeast Asian Courtyard Room can remind you of the good times in Chiang Mai. This is indeed one of our original intentions when we designed it, hoping to bring guests an exotic accommodation experience. I am glad to know that you are very satisfied with this room. Although the price of the Chinese restaurant is slightly higher, we have always been committed to providing guests with high-quality dishes and services. I am glad to know that you and your companions' tastes are satisfied and you think the price is acceptable. At the same time, the convenient location of the seaside outside the door also adds a lot of fun and good memories to your trip. Thank you again for your trust and support, and thank you for your recognition of our service and environment. We will continue to work hard to improve the quality of service and provide guests with more intimate and thoughtful services. Looking forward to your next visit, wishing you a pleasant journey, and looking forward to seeing you again!
Guest User
Deluxe Room (2 beds)
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 4, 2024
The hotel room is very big and new. The bathroom design is very reasonable. You can stay here for a week without getting bored. The hotel is like a big park, with a beach, a courtyard and a hot spring. The breakfast is OK, but the restaurant is very messy when there are too many people. I don't understand why some people have to sneeze at the food when they take the food! The seats in the middle of the restaurant are very close. Some people moved their seats very far back and others couldn't get out and had disputes. In short, this is what happens when there are too many people. In general, this hotel should be the best in Zhoushan.
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Guest User
Deluxe Double Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 1, 2024
Very niche hotel with a great atmosphere. The Jiangnan room is very good. Bring your children here for fun. The hotel service is good. Especially in the hot spring area, Ma Zhiming and Zhang Shuqi are two employees who take special care of the children. The service is good/ The lobby service staff is enthusiastic. The Italian buffet is delicious. The driver who drives the parking is considerate.
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Response from Property: Thank you very much for your high evaluation and specific feedback on the hotel! We are very happy to hear that you and your children had a great time in the hotel. Your satisfaction is the greatest affirmation for us. Special thanks to Ma Zhiming and Zhang Shuqi, two employees in the hot spring area, for their careful care and thoughtful service. We will convey your gratitude to them, which will be the greatest motivation for their work. At the same time, we are also very pleased that the warm reception of the lobby service staff and the delicious Italian buffet have also been recognized by you. The caring service of the driver who drove the parking car also reflects our hotel's attention to detail. I hope that you and your family will choose our hotel many times in the future. We will continue to provide high-quality services to make your every stay full of good memories. Thank you again for your support and praise! If you have any other needs or suggestions, please feel free to contact us. I wish you a happy life!