Atour Hotels in Zhongshan

All staff were super polite and kind. Special thanks to -亦 and technical for being so helpful when my daughter drop her jade pendant into the drain, they came to help immediate and help opened the pipe to retrieve it.

Excellent stay and fantastic location for doing business in Guzhen. Conveniently attached to a shopping mall and cafe downstairs, also with many great restaurant options nearby. The room is spacious and clean, the bedding is so comfortable. The design aesthetic of the room is calm and peaceful (just what you need to come home to). There’s also a laundry room complete with ironing board and steamer.. we stayed in the panoramic room which was pretty amazing as you’re in one of the tallest buildings in this area. The breakfast was done well and had many options. I would highly recommend staying here.

The lobby is bright, and there is a bamboo residence that can be borrowed. The room has no unpleasant smell, the sound insulation is good, the breakfast is rich and diverse, the front desk service is enthusiastic, and it is praised.👍

There are a few Atour hotels in Zhongshan. We meant to book the one close to Xingzhong plaza - the one in Fuhua Road but mistakenly booked this one because of the ”Xingzhong Plaza” in the name. Hotel is located further from shopping malls and restaurants. Room is spacious and clean. Toilet is separate from shower so more efficient as 1 guest can use the toilet while the other can shower. Staff is polite and helpful, esp the staff on night duties. Hotel offers free porridge supper from 9.30pm to 11pm - good for those who had early dinner and are hungry by 10pm. Laundry room needs more washing machines and dryers - currently only 3 machines and dryers for entire hotels. So, may have to Q to do laundry late into the night.

Overall is fair, the location isn't too far, hotel room is good. I met some drunk person who also lived in the same hotel entering the same elevator that made me feel uncomfortable.

Back at this hotel however the woman receptionist is SO SO SO RUDE, has no patients, bad manners, she nearly tore my passport as she couldn't get it to scan on her computer, left a big crease on my photo page, this is an official document... She called up our room to apologize but she lacks manners and seems can't work under pressure. Sort out your reception staff, if too busy employ more people on front of counter and awaiting 45 minutes to check in is not acceptable plus expecting a 5 star review, are you crazy????? However apart from the check in issue due to an angry Receptionist whom should be representing the company and first impressions always count the hotel is lovely, I would come back again but not to see the angry receptionist, left a sour mark in my mouth

Very satisfied with the check-in experience. The lobby is large and the environment is very good. Parking in the hotel is also very convenient. The front desk service is good. The room facilities are complete. There is also a free self-service laundry service. The breakfast is also very rich.

The hotel is very cost-effective and the room is very clean. The service staff is very enthusiastic and friendly. The service is also very good. I will choose here next time. Good location, convenient transportation, comfortable and sanitary rooms. The front desk staff showed meticulous care and patiently and professionally explained the surrounding attractions and food. The hotel room provided free mineral water, and the room was spacious, well-lit, clean, and the bed was very comfortable. There is also free parking and charging stations. Staying here really makes you feel at ease, which is not the case in other hotels!

Surprisingly quite a good hotel, super value for money, friendly staffs and always ready to help and offer to carry your luggages. Free drinks in the room, got replenished everyday. Walking distance to a nearby shopping mall where you can easily find many restaurants around.