Jiulong Yipin Hotel (Zhenyuan Ancient City New Bridge) Reviews

Response from Property: Leave yesterday's troubles to the wind, let today's touch turn into a smile, give your busy mood a holiday, and make ordinary life happy. Thank you for your support along the way. Xiaojiu will keep it in mind and hope that every day in the future, Naturally, naturally, everything goes as planned!

Response from Property: On the journey, there is always unexpected warmth. Here, satisfaction is just expectation, and touching and surprise are the directions we have always pursued. Thank you for your review. We hope to be by your side in the future.

Response from Property: Thank you for your review. We are deeply sorry that your recent stay experience did not meet your expectations. We are very grateful for your review. We will share this information with our team so that we can improve our service. We sincerely hope to have the opportunity to welcome you to our hotel again in the future so that we can provide you with better services. services

Response from Property: Caring, enthusiastic, and neighborly, it seems that these words have become synonymous with hotel people. Thank you for supporting Xiaojiu along the way. Xiaojiu looks forward to traveling with you all the way.

Response from Property: Hello dear guests! Thank you very much for giving us your valuable opinions despite your busy schedule. We have made some omissions in the process of serving you. We hope for your understanding and correction. If you have any questions during your stay in the store, you can give us feedback and contact us at any time. We, we will deal with it for you in a timely manner and coordinate within a reasonable range. As a person with the ability to understand words, the hotel has different room types, including courtyard double bed rooms and river view double bed rooms. How can you book a courtyard double bed room? What about the view? For other situations you reported, we verified that after you arrived at the hotel, you requested a free upgrade to a river view room. There was no room available on the day you requested a free upgrade (here, your spouse was wearing hotel slippers. You requested a room change less than 10 minutes after checking in, and the hotel informed you that there was no river view king bed. The room was upgraded free of charge. Your spouse proposed to pay the price difference to upgrade to the family room. Considering that it took less than 10 minutes to enter the room, they were not informed that a cleaning fee would be charged. Your spouse said to consider it due to the large price difference) and then informed (phone) We wanted to upgrade to a family room, but it was not confirmed in time (the first time your spouse came to the front desk and said he needed to change rooms, the hotel didn't say it would charge a fee). After staying in the original room for about 1 hour, the room was fully used and we negotiated a free check-out. We agreed. I was informed that a room cleaning fee would be charged (less than 10 minutes after check-in, your spouse had already walked to the front desk wearing hotel slippers. This was discovered by checking the surveillance system. You have already used the room after one hour of check-in, regardless of whether you checked out. The hotel will also clean the entire room when you change rooms. Your child only went to the toilet as you said. Does the hotel only clean the toilet before letting other guests check in? (Moreover, the cleaning fee is only 30 yuan.) If there is an abnormal request, will it be necessary? If we are satisfied that the service is poor, then we can only make no excuses and admit our mistakes, but we will never compromise. The hotel will continue to strengthen service training and do its job well. The photos of your room have been kept to avoid misleading the majority of tourists. , it is necessary for the hotel to explain the situation. Please book a river view room for viewing. Thank you for choosing Jiulong Yipin Hotel. Best wishes!

Response from Property: Thank you for sharing your detailed review. I'm sorry that this stay did not fully meet your expectations. Regarding every valuable suggestion you mentioned, we will share it with the hotel management to find the shortcomings in the subtleties, maintain the good aspects, and improve the shortcomings. We always pursue to create a perfect stay experience for our guests. We believe that you will have a new experience next time you stay, and we sincerely invite you to come again.

Response from Property: Dear guest, thank you for your review of the hotel! We are very sorry for your experience during your stay at the hotel. Regarding the breakfast issue you reported, the hotel will check the restaurant from time to time. There are already four kinds of steamed food on the right side of the restaurant monitoring window (Xiaolongbao, Shaomai, Water chestnuts Cake, love osmanthus cake, etc.) The dishes you reported are cold. There is a heating plate at the bottom of the dish. The temperature may be lower due to weather conditions, which will be improved later. The kitchen opens at 5:30 in the morning, and the dishes of the day are all freshly made. There are only noodles. The noodles are freshly made. The dish you proposed does not have meat. The hotel's daily dishes are a combination of meat and vegetables. There are 9 minutes of noodles in the noodles, including Guizhou specialty crispy whistle and green pepper minced meat. The hotel lobby is on the sixth floor. You need to take the elevator from the first floor to the sixth floor to check in. The hotel is equipped with 2 security guards who will patrol the floors every 2 hours. You can rest assured of your personal safety. The hotel will escort you. On the booking page, the hotel provides Free parking. If you accidentally park in other paid parking lots, you can call the front desk and the hotel will provide you with fare reimbursement. Finally, if you have any questions or dissatisfaction during your stay, please feel free to call our front desk. , we will do our best to meet your requirements! Finally, thank you for your review and I hope you will have a good mood in the future!

Response from Property: If you like it, come back. Our gentle treatment will last forever and we look forward to meeting you again!

Response from Property: I am really excited to see the simple but profound praise from the guests, and they also recognize our service so much. Jiulong Hotel is committed to providing the most considerate and meticulous service to every customer, and bringing value to every customer. experience. Jiulong Hotel is a young and energetic hotel that shows its guests the unique charm of the hotel with its simple style and warm and considerate service. Encouragement from guest officers is the greatest support and encouragement for the hotel. We will serve every family member with heart and look forward to meeting you next time!

Response from Property: Thank you for your five-point praise. We will try our best to do better and look forward to your next stay and bring you more surprises.

Response from Property: Dear guest, thank you very much for your choice and trust in Xiaojiu! As a mid-to-high-end resort hotel with a Chinese courtyard style, it has a large viewing terrace of Wuyang River. You can take in the beautiful scenery at one glance at the hotel. The experience is half poetic and half fireworks, and you can enjoy the leisurely charm of the ancient city. There are always unexpected things during the journey. The warmth and satisfaction you encounter are just expectations, and surprises are what we have always pursued. In Jiulong, there is always unchanging sincerity and enthusiasm looking forward to your stay. We hope to always be with you. Welcome to visit next time. I wish you a happy life. smoothly!

Response from Property: Dear guest: Thank you for choosing Jiulong Yipin Hotel! And provide feedback on your experience and thoughts about having breakfast! Although your feedback and evaluation are seriously distorted from the real situation and misinterpret the facts, we will actively rectify and train our employees to continuously improve their service quality. On that day, all our employees accepted your accusations and lectures with great apologies, and some other guests also Because your accusation has seriously affected the dining experience, and even your friends and family members have joined the team to persuade you, we are deeply helpless. We have accepted your criticism. After your meal, the restaurant manager will also come to your room to personally treat you. We apologize and have never had a quarrel with you. We have tried our best and have a clear conscience. In order not to mislead the majority of travelers who choose and trust Jiulong Yipin Hotel Zhenyuan Branch, we would like to make an explanation based on the situation and facts of the day, 1, 3 At around 9:05 in the morning on September 29th, you, your friends and family members, went to the hotel breakfast room to have breakfast together. Since there are a lot of empty seats in the breakfast room, after picking up your meal, you left the breakfast room dining area and went to the tea tasting area in the lobby. Long table dining (non-dining area), the early hours are the dining peak, and there are plates and cutlery on the long table that cannot be recycled in the future. Later, our kitchen lady came to collect the plates and clean the long table, just to remind you that there are vacancies in the restaurant. You can go there to dine. Your tone is calm and your attitude is good. There is no impolite behavior or attitude. There is no need to go into details later. You are constantly getting angry and scolding. You are wandering in the hall in a state of excitement. Our eldest sister did not say anything else. , your family and friends who were traveling with you were also trying to persuade us. Our kitchen lady was particularly aggrieved. In the end, other guests who were also dining at the long table kindly comforted us. We are particularly grateful to these two guests, especially a kind lady, who made us feel, People must be equal in personality and service must be warm and respectful. After the meal, our restaurant supervisor came to apologize immediately after learning about the situation. Xiaojiu thought about it for a long time and didn't understand what you meant by "sincerity". What do you mean? We clearly operate a small store, and we have a positive and apologetic attitude. We have no conflict with you. You will not accept it. The store manager went out and rushed back as soon as possible. He chased you downstairs and drove away. We have imperfections and areas that need improvement, but we do not accept such groundless accusations. You can review everything that happened if necessary. Thank you and best wishes!

Response from Property: Dear guest: Thank you very much for your five-star review, but it seems from the content of your review that we still have shortcomings. Xiaojiu would like to apologize to you in advance😣We have received your feedback and will correct it in the future. It is our honor to serve you and look forward to your visit again!

Response from Property: Dear guest, thank you for staying at Jiulong Hotel and being satisfied with our service. Thank you very much for your support and love for us. We will definitely work harder and wholeheartedly provide you with better service. We look forward to your next time Come! Thanks!