Guest User
September 12, 2024
Tell us about your experience during your stay here
1. This time I was given a room with a very strong smell of cigarette smoke. Then I contacted the front desk and they immediately changed my room to another room. Great.
2. I was woken up by renovations downstairs around 6 o'clock the next day after checking in. I contacted the front desk three times but could not solve the problem. As a guest, I can understand that it is no longer within your control, but I think the hotel should have the obligation to inform guests in advance. Of course, in the end, the hotel also discovered that there was no breakfast in my room and provided free breakfast. Although I didn't enjoy it, I still wanted to express my gratitude.
3. Finally, the room is clean and tidy and the air conditioning is in place.
Finally, since the area below the 5th floor is not part of the hotel, it is recommended to confirm with the hotel before checking in to prevent the problems I encountered here.
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