To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(1360)
Positive reviews(1301)
Reviews with photos/video(233)
Delicious breakfast(139)
Easy to get around(125)
Friendly front desk staff(83)
Convenient for shopping(80)
Close to train station(63)
Delicious buffet(15)
Great swimming pool(14)
Luxurious(9)
Negative reviews(59)
Lars Oeivind
Deluxe King
Stayed in Jan 2025
Business travelers
24 review
4.2/5
Very Good
Posted on Feb 26, 2025
Hotel is in a central location, rooms are good.
Response from Property: 尊敬的賓客,您好!感謝您選擇鎮江康華滙利喜來登酒店。欣聞您對本次入住體驗整體表示滿意,這是我們的榮幸,也讓我們更有動力為您和更多客人創造非凡的入住體驗。酒店位於鎮江市區中心地帶萬達商圈,距離鎮江高鐵站5分鐘可達,地理位置優越!再次感謝您的分享,並真誠期待您再度光臨體驗我們更多的產品與服務。祝您心情愉快!
Dieter Werner Rudolf
Deluxe King
Stayed in Jun 2024
Family
5 review
4.5/5
Great
Posted on Jul 21, 2024
Service, Check in , Breakfest great, always Stuff friendly, Kevin by check in verry good english
everytime in any resent perfekt helpfull.
Response from Property: Dear Guest.We are delighted to have been your chosen hotel during your recent stay in Zhenjiang. It was truly a pleasure to serve you.We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.Thank you for staying at the Sheraton Zhenjiang Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Zhenjiang.
Tony ( Anthony )
Selected Deluxe Room - with View (Double bed)
Stayed in May 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Jul 9, 2024
Nice large room, well located, good choices for breakfast, friendly and helpful staff. Definitely stay again
Response from Property: Dear Guest,We are delighted to have been your chosen hotel during your recent stay in Zhenjiang. It was truly a pleasure to serve you.We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.Thank you for staying at the Sheraton Zhenjiang Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Zhenjiang.
Roth Hubert
Deluxe King
Stayed in Mar 2024
Business travelers
10 review
3.5/5
Posted on Apr 20, 2024
The aircon was not adjustable even after consultation with hotel staffs. A room temperature of 25°C is a bit high for a good sleep during night.
Upon arrival waste paper had been found in the room of a previous guest.
During breakfast the plate full of food had been taken away while looking for a cup of coffee at the coffee machine
Response from Property: Dear guest, Thank you for staying at Sheraton Hotel Zhenjiang,we are so sorry for not giving you a perfect experience. We have feedback your opinions to the relevant departments at the first time and strengthened the management and training of service personnel. We sincerely look forward to your coming again.
Mustapha Mushi
Deluxe King
Stayed in Sep 2023
Business travelers
19 review
5.0/5
Outstanding
Posted on Oct 20, 2023
The experience and customer service was great and location was near train station.
Response from Property: Dear guest, thank you for your comments, our hotel is only a 5-minute walk to Zhenjiang Station, looking forward to service for you again
JOWEE
Deluxe Twin Room
Stayed in Jan 2024
Business travelers
17 review
4.5/5
Great
Posted on Mar 16, 2024
You get what you pay for. Clean, comfort and highly recommended for business travelers.
Response from Property: Dear guest, hello! Thank you very much for your recognition of Sheraton Hotel Zhenjiang, Our hotel is located in Zhenjiang CBD, convenient shopping, developed transportation, only 5 minutes walk from Zhenjiang Station, whether it is a business trip or family travel is one of your best choices. Your recognition is the greatest driving force for our progress. We look forward to your next stay.
Hon Wai
Deluxe King
Stayed in Oct 2023
Business travelers
90 review
5.0/5
Outstanding
Posted on Dec 6, 2023
Very good location, nice hardware, clean, good service. Nice buffet, nice beer house, good food.
Response from Property: Dear guest, Thank you for your comments and giving us 5 stars. Your recognition is an inexhaustible driving force for our progress. We look forward to your visit again ,thank you.
Guest User
Deluxe Twin Room
Stayed in Aug 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Oct 9, 2023
Hotel is good and convenience nearby Wanda Plaza Shopping mall
Response from Property: Dear guest, thank you for your comments, our hotel is only a 5-minute walk to Zhenjiang Station, looking forward to service for you again
Hae Sang
Selected Deluxe Room - with View (2 beds)
Stayed in Feb 2023
Family
50 review
5.0/5
Outstanding
Posted on Mar 12, 2023
Walking distance from railway station and has many restaurants and convenience shops nearby. Staffs were friendly and enjoyed good weekend family trip in Zhenjiang.
Response from Property: Dear guests, Thank you very much for your recognition of Sheraton Zhenjiang Hotel, thank you for your enthusiastic review, the hotel is only 5 minutes walk from Zhenjiang Station, your recognition is the biggest driving force for our progress, looking forward to the future time, there will be the opportunity to meet you at Sheraton Zhenjiang Hotel, let us welcome you with better service.
나규현
Deluxe King
Stayed in May 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Jul 25, 2023
It was good business trip hotel. I want to visit again next time
Response from Property: Dear guest, thank you for your recognition of Sheraton Zhenjiang, hotel located in Zhenjiang CBD, convenient shopping, developed transportation, only 5 minutes walk to Zhenjiang Station, whether business trip or family travel is one of your best choices. We look forward to your next stay.
Anonymous User
Deluxe King
Stayed in Oct 2022
Couples
43 review
4.7/5
Amazing
Posted on Nov 13, 2022
The location of the hotel is excellent! Walking distance from the train station and many restaurants and stores in the area. The breakfast was really delicious and the variety was a good balance between western and Chinese. The rooms were a little small considering the price, but they were very clean. There was a problem with the AC system, because the settings could not be changed from heat, and we were getting extremely hot. The bed was so comfortable. It made us want to sleep so long. The front desk clerk was not very friendly or welcoming. He kept coughing and therefore was a bit hasty to check us in. Overall, I would say the stay was enjoyable purely for a few amenities, and I would recommend the hotel, but not for a long stay.
Response from Property: We're sorry for about that. The hotel attaches great importance to your feedback and will verify the incident with colleagues from relevant departments, rectify and actively follow up with relevant problems, and we will continue to improve the service quality of the hotel, so that all customers can have a more comfortable and pleasant stay experience. Thanks again for your feedback.
Guest User
Selected Deluxe Room - with View (2 beds)
Stayed in Feb 2025
Family
5 review
5.0/5
Outstanding
Posted on Mar 24, 2025
I haven't been to Zhenjiang since the epidemic. This time I took the time to come and play for three days. I was quite satisfied with the stay. I chose a deluxe twin non-smoking room. The room was clean and tidy without any noise. The hotel breakfast was not bad. There are many places to eat around. I will stay at this hotel next time I come to Zhenjiang.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您入住鎮江康華滙利喜來登酒店!您的鼓勵是我們能量的源泉,您的青睞是我們前進的朝氣,千言萬語匯成一句話,感謝您對喜來登的支持。您住的滿意下次再選擇我們請一定帶上自己周圍的小夥伴,期待與您以及您的小夥伴們再次相遇~
Guest User
Selected Deluxe Room - with View (Double bed)
Stayed in Feb 2025
Other
1 review
5.0/5
Outstanding
Posted on Mar 21, 2025
Facilities: Very good facilities
Hygiene: Very good hygiene
Environment: Very good environment
Service: Very good service, especially the lady I added on WeChat
Buffet breakfast: Very delicious buffet breakfast, especially the Zhenjiang specialty pot cover noodles, you can add the meatballs
Every time I come to Zhenjiang, I must stay in this hotel, a big hotel, rest assured👍🏻
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您入住鎮江康華滙利喜來登酒店!您的鼓勵是我們能量的源泉,您的青睞是我們前進的朝氣,千言萬語匯成一句話,感謝您對喜來登的支持。您住的滿意下次再選擇我們請一定帶上自己周圍的小夥伴,期待與您以及您的小夥伴們再次相遇~
Guest User
Deluxe Twin Room
Stayed in Feb 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 17, 2025
The service is very good, and the price/performance ratio is very good. I have stayed in many newly renovated hotels and am not used to old hotels. The facilities are a bit old, the whole house is not intelligent, there is no 24-hour fruit refreshments, there are welcome fruits, and it is good overall.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您入住鎮江康華滙利喜來登酒店!您的鼓勵是我們能量的源泉,您的青睞是我們前進的朝氣,千言萬語匯成一句話,感謝您對喜來登的支持。您住的滿意下次再選擇我們請一定帶上自己周圍的小夥伴,期待與您以及您的小夥伴們再次相遇~
Anonymous User
Deluxe King
Stayed in Feb 2025
Business travelers
135 review
5.0/5
Outstanding
Posted on Mar 6, 2025
The hotel is in a prime location and convenient for travel. The rooms are clean and well-equipped. The hotel staff has a good attitude and is warm, polite and thoughtful. The hotel has a rich breakfast, which is suitable for business travelers.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您入住鎮江康華滙利喜來登酒店!您的鼓勵是我們能量的源泉,您的青睞是我們前進的朝氣,千言萬語匯成一句話,感謝您對喜來登的支持。您住的滿意下次再選擇我們請一定帶上自己周圍的小夥伴,期待與您以及您的小夥伴們再次相遇~