Hotels in Wenhua Road/Henan Museum, Zhengzhou

The hotel is not far from the Henan Museum, so it is suitable for visiting the museum. The hotel service was very good before the Spring Festival. After making tea and coffee on the first day, the waiter specially added tea bags for us. The breakfast was also very rich. There were boiled shrimps on the first day and fried steak on the second day. When we left the hotel on New Year's Eve, the ladies at the front desk (Xiaolin, Xiaohong and Wenwen) also specially sent us fruits and yogurt, which made us feel very warm.

我對這次入住的酒店表示很滿意，服務非常專業周到，員工態度親切，設施完善且現代化。酒店房間舒適、安靜，非常適合休息和放鬆。酒店的電腦非常滿意，總之，是一家非常值得推薦的酒店！

Very satisfied with the hotel, so I stayed another day. The hotel is located in the center of Zhengzhou, with an excellent location, and it takes more than ten minutes to walk to Erqi Square. Convenient transportation, there is a subway station downstairs, and it is very convenient to Zhengzhou Station and Zhengzhou East Station.

The details of the hotel facilities are very good. The place where the paper towels are placed in the bathroom can also be used for mobile phones. The design is very user-friendly, convenient and practical. The shampoo and body wash also smell very good and the effect after use is also very good. The room is also very nice. The sanitation is also very clean, and the bathroom is also very clean. It makes me feel at ease when I check in. The service is also very attentive, and they give me fruits. The service is very considerate, and they will ask me thoughtfully about my stay. I sincerely feel the praise, and it is very strong. recommend!

The old hotel is quite old, and it is inevitable that it is a little old, but the overall facilities are relatively complete, the hygiene is good, the staff is polite and friendly, and they took the initiative to help us upgrade the room. The size is suitable, the intangible cultural heritage theme is distinctive, and even the packaging of toiletries is full of cultural connotations. The bathroom is not big, but there is a dry and wet partition without odor. After checking in, we were given Papa oranges, which are delicious and sweet. The room was cleaned very quickly the next day. Thank you very much. The main reason for choosing to stay is that it is close to the Henan Provincial Museum. You can cross the road when you go out. It is suitable for friends who come to visit the museum. If you are tired at noon, you can go back to the hotel to rest for a while and go in the afternoon. 😄. The surrounding transportation is convenient, and you can take a bus or a taxi. The subway station is a little far away. In the service guide of the hotel room, the recommended restaurants are all on the nearby Jingqi Road, which is within walking distance. The main delicacies in Henan can be eaten. They are all places where locals eat. The price is affordable and the taste is not bad. There is no thunder. Friendly reminder: The hotel rooms are divided into odd and even numbers. The odd-numbered rooms face the road and you can see the Provincial Museum, while the even-numbered rooms face the inside and you can't see the museum. The room soundproofing is not good, so you need to pay attention if you mind.

In the entire Zhengzhou single hotel project, this is a taste of the existence, choose to live here without regret, overall satisfaction, can recommend everyone! I don’t give full marks, I hope you can see the subjective real evaluation of the user side, and improve and optimize these negative experiences as much as possible: 1- Two bathrobes are not colored; (Housekeeping Department) 2-The black stone floor of the guest room needs crystal care, and it is now very serious, which can easily affect the overall presentation of the guest room delivery and the misunderstanding of the hygiene standard; (Housekeeping Department) 3-Why can always see the security channel door on each floor is kept open, the corridor is messy, the first sight of the elevator will see, very affecting such a perfect overall design; (Housing Department) 4 - The bedside wall panels have obvious traces left when they are sanitary dusted in high light 5- Room hair cleaning is not in place, mainly concentrated on the stone floor under the bathroom and sink; (Housekeeping Department) 6- Why is there no shelf in the bathroom, where should the user bring their own bath products? On the ground; (store manager) 7-Although the hair dryer has a storage box, the wires have not been sorted out, and the mess is not standard; (Housekeeping Department) 8-The installation of three bottles of toiletries in the shower room is uneven, so simple work can be done like this, reducing the hotel standard; (Engineering Department) 9-The back of the TV left construction residue, the table angle can clearly see the blank wall panel behind the TV; (the design side's planning is not in place) 10- The overall performance of the front office service team is average, the service enthusiasm is average, most of them are like introverted personality, and the service staff have met several times. The service staff have no response, reflecting the lack of training and the lack of professional literacy. If there is nothing in the low-end project, But you have positioning, your price and facilities should not be this standard, there is no service process for sending customers and obtaining user experience feedback when checking out, my intuitive feeling is that the current professional status of the front hall is too weak, there is nothing to improve, it is a big step, Such an important department in the front office, the first store of the hotel, did not leave me any impression of plus points; (front office) 11-Breakfast category is simple, can not feel the intention, the standard of half-birth products is obviously not enough, the selection is lacking in care, shrimp dumplings are sold, the skin is a mess, it is very necessary to consider how to maintain the taste problem caused by long-term placement after the food is eaten; (Food and Beverage Department) 12- The service standardization of the restaurant is insufficient. The staple food of the noodles has written a small brand. On the first day, someone reminded me that I need to order food to inform them. No one said it the next day. Your restaurant is not a clear file. The guests can't see you have cooked noodles. Therefore, this is a necessary notification. Be clear in the SOP, or make a bigger brand, don't look awkward; (Food & Beverage + Design Department) 13-Black PU-quality mats in the restaurant, basically none of them are clean after breakfast, and the hygiene standards need to be improved; (front office) 14-9 pm, the gym is lights out, and there is no drinking water, the operation team does not pay attention to the gym, the two aerobic equipment looks good, but the experience of the strength equipment is too bad, the cost is too low, for users with long-term fitness habits, Experienced as soon as you touch it, the extreme is not silky, better than not (owner side) In summary, these problems should be discovered and improved by the operation team at the first time. It is not enough to have a good design, and the operation team is obviously behind.

The room was very clean, smart and high-grade, and the service was very good. The set meal booked can be checked in at 6 o'clock in the morning to 2 o'clock the next day. It is very user-friendly and can be used in and out of the water world unlimited times. The buffet is superb, the barbecue area is delicious, the desserts are also delicious, there is a small hot pot, a wide variety of drinks, including drinks in the play area, there are programs, the rest area and fruit, the experience is very good, very worth it.

Rooms are very modern, bed are large and comfortable The receptionist are all very polite ,kind and friendly Although the main door area got a few steps to climb up to the lobby, the boy in the reception area will run out and help to carry our luggage… The bus stop is just beside the hotel, is very convenient to travel everywhere… a lot of restaurant around too It’s provide free laundry area too, which very convenient for people who travel a long time😊 Highly recommended!

住過很多家希岸的酒店店，這家大堂是最大的，大堂香氛味道很好聞！大堂的佈置比較好，休息區也方便聊天。充滿藝術氛圍。房間也比較温馨燈光柔和。還有洗衣房，有洗衣機和烘乾機（就是洗衣房有些小），洗衣比較方便。體驗很棒，值得推薦！

The hotel is very good, personally feel that it is a ceiling at this price. The environment, service and hygiene are particularly good. Colleagues recommended it. When I checked out, I was in a hurry to pack things. I didn't know what I left. The front desk was very intimate to keep it for us. Then call us and mail it to us. It's really shocking. I really appreciate the ladies at the front desk. The work is professional and serious, very gentle. Every time I pass by the front desk, I will say hello to us. I am very satisfied with the stay experience!