Haifei Hotel (Zhengzhou Erqi Square People's Park Subway Station Branch)

Haifei Hotel (Zhengzhou Erqi Square People's Park Subway Station Branch) Reviews

Haifei Hotel (Zhengzhou Erqi Square People's Park Subway Station Branch)

15th Floor, Swiss Hotel Apartment, Minggong Road, Erqi District, Zhengzhou, Henan, ChinaView Hotel Details
Haifei Hotel (Zhengzhou Erqi Square People's Park Subway Station Branch)
Haifei Hotel (Zhengzhou Erqi Square People's Park Subway Station Branch)Haifei Hotel (Zhengzhou Erqi Square People's Park Subway Station Branch)Haifei Hotel (Zhengzhou Erqi Square People's Park Subway Station Branch)
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Haifei Hotel (Zhengzhou Erqi Square People's Park Subway Station Branch) Guest Reviews

4.7/5
Outstanding
2683 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(2683)
Positive reviews(2598)
Reviews with photos/video(807)
Classy environment(320)
Friendly front desk staff(192)
Easy to get around(176)
Good audiovisual experience(122)
Well designed(43)
Close to metro(42)
Perfect for honeymoons(21)
Loved the night views(21)
Negative reviews(84)
cloutz
Ya Leisure Swing Chair Room (Xgimi Z6 + 4K HD 120-Inch Projection)
Stayed in Feb 2025
Couples
11 review
5.0/5
Outstanding
Posted on Feb 15, 2025
Great little hidden spot. Lobby is up the 15th floor. Easy to comunicate with reception if you have weechat. Very close walking distance to erqi. Great spot at night
Response from Property: [Family Love] We will continue to uphold the philosophy of hard work and attentive service, so that you can feel the warmth of home when you stay at Haifei. Thank you very much for your support and trust in us. We look forward to your visit again to review our progress and wish you a happy day!
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MANG CHING
Family-friendly Family Room
Stayed in Dec 2024
Couples
6 review
4.0/5
Very Good
Posted on Dec 28, 2024
1. Hotel lobby is on the 15th floor. 2. Friendly and helpful staff. They will even do your laundry for free and send back to the room once done. 3. Walkable to Erqi square and other attraction. 4. Plenty of eatery just across a the street
Response from Property: 【2星的價格 5星的服務】海菲的成長離不開像您這樣有眼光的客人支持與鼓勵。酒店位於鄭州二七區繁華的商業中心,每間客房均配備極米Z6投影儀+100寸超大幕布觀影效果極佳,大床房均超大1.8m和雙床房均超大1.5mx2(偷偷告訴您入住4人完全沒問題哦~)。我們會繼續秉承用心做事,細心服務的理念,讓您在“海菲”感受到家一樣的温暖!
R.R.K
Featured Boutique Room
Stayed in Feb 2025
Business travelers
14 review
5.0/5
Outstanding
Posted on Feb 25, 2025
Good place to stay. Staff is best at their service.
Response from Property: 【超暖心服務--靜享優質睡眠】感謝您用心點評,我們也始終堅信用心就能做好。追求極致服務,我們願在路上與您-起分享成長的喜悦。給您帶來更多的驚喜和感動,歡迎您常回家看看~
jadeperle
Featured Boutique Room
Stayed in Nov 2024
Business travelers
7 review
2.5/5
Posted on Nov 28, 2024
Experience was ok, room a bit old and not the cleanest but was acceptable.
Response from Property: 尊敬的客人:非常感謝您對我們酒店整體體驗的認可。對於您提出的房間稍顯陳舊和不夠極致乾淨的問題,我們已銘記於心,並即刻安排深度清潔與設施維護計劃,會逐步對房間進行維護,以全新的面貌迎接您的再次光臨。期待在不久的將來能為您提供更加優質滿意的住宿體驗,再次感謝您的反饋!
Mouaaz Ullah
Song Exclusive Business Twin Room (Xgimi Z6+4K HD 120-inch Projection)
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 26, 2024
Great service good rooms
Response from Property: 尊敬的賓客: 您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來!
Shanunsv
Featured Boutique Room
Stayed in Feb 2025
Business travelers
13 review
3.0/5
Posted on Feb 21, 2025
Not bad
Response from Property: 尊敬的顧客,看到您給出的中評,我們心裏很不是滋味。非常抱歉沒能讓您滿意,我們已經對這次的問題進行了全面覆盤,後續會加強品質把控,保證類似情況不再發生。希望您能再給我們一次機會,我們一定不負所望!
Athika Thailand
LOFT Scenic View Double Bed Room (Xgimi Z6+4K HD 120-inch Projection)
Stayed in Feb 2025
Family
4 review
4.5/5
Great
Posted on Feb 9, 2025
Haifei Hotel (Zhengzhou Erqi Square People's Park Subway Station Branch) booked with Trip, pinned the wrong place Took a taxi, looked for a long time, had to ask 3 nearby hotels before knowing (If coming up from Renmin Gongyuan Metro Station Line3 Exit B, turn right, walk about 300 meters, you will see the building as shown in the picture on the corner) Enter the back of the building) The hotel lobby is on the 15th floor in the Swiss hotel apartment building, the entrance is behind the Stairway hotel After checking in, the hotel will give you a key to take the elevator to the 24th floor room and a code to enter the room The room is as advertised, the refrigerator does not work, the washing machine works well There is a carpet in the room, there is some dust Bathroom amenities include liquid soap, shampoo, conditioner, toothbrush set, towel Drinking water Breakfast is a soy milk burger set to choose from
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Original TextTranslated by Google
6/20
Response from Property: Dear guest, hello, warmly welcome to China. Thank you very much for choosing our hotel and giving a fair evaluation. We are also sorry for the inconvenience caused to you in finding the store. We will consider setting up more guide signs in prominent locations to facilitate your and other guests to arrive smoothly. Regarding the refrigerator failure, we have arranged for someone to check the refrigerator. The reason is that there is no socket power connection. The refrigerator can work normally. As for the room you pointed out that there is some dust, we will strictly strengthen the room cleaning standards in the future to ensure that such a situation does not occur again. We will also continue to optimize the breakfast category and look forward to providing you with more choices. Thank you again for your feedback and hope to have the opportunity to provide you with better services in the future.
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Guest User
Song Exclusive Business Twin Room (Xgimi Z6+4K HD 120-inch Projection)
Stayed in Mar 2025
Other
6 review
5.0/5
Outstanding
Posted on Mar 13, 2025
The room is decorated in an artistic atmosphere. It is a great choice for watching TV series on a large screen. If you like staying at home, you can choose to lie down and watch movies here on weekends. The hotel provides many movies that can be watched by iQiyi members.
Original TextTranslated by Google
Response from Property: [Autumn scenery of People's Park] The hotel is in an excellent location, only 656 meters away from the west gate of People's Park. Bring your friends who are good at taking photos to check in~ It is our greatest honor to receive your recognition, and it also gives us great motivation to continuously improve and innovate in our future services. We look forward to your visit again, and we will serve you wholeheartedly!
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Guest User
Song Exclusive Business Twin Room (Xgimi Z6+4K HD 120-inch Projection)
Stayed in Mar 2025
Couples
101 review
3.5/5
Posted on Mar 7, 2025
Apartment-style hotel, average facilities! However, I would like to give special praise to the front desk staff, who helped me change rooms tirelessly, and I still felt warm in my heart! The hotel is very close to Erqi Square and can be reached on foot.
Original TextTranslated by Google
Response from Property: 尊敬的客人,非常感謝您抽出寶貴時間給予我們中肯評價。對於酒店設施未達您預期,我們深表歉意,已安排專業團隊評估,會逐步優化升級。前台工作人員能給您帶來温暖體驗,我們很欣慰,會繼續強化服務培訓,讓每位客人都被悉心對待。酒店毗鄰二七廣場,希望您在遊覽時收穫滿滿。期待再次為您服務,定讓您感受更優質全面的住宿體驗。
Anonymous User
Song Exclusive Business Twin Room (Xgimi Z6+4K HD 120-inch Projection)
Stayed in Mar 2025
Travel with friends
3 review
5.0/5
Outstanding
Posted on Mar 3, 2025
Facilities: quite complete, with complete disposable toiletries. Environment: clean and sanitary. Transportation: convenient transportation, close to the subway entrance and the train station. You can eat downstairs. Service: very considerate service, delayed check-out to 14:00.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
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Guest User
Featured Boutique Room
Stayed in Mar 2025
Couples
13 review
5.0/5
Outstanding
Posted on Mar 2, 2025
Environment and hygiene: It feels warm and clean at first glance, making people feel very comfortable Service: The front desk service is very timely. The projector remote control failed. The front desk brother quickly sent a new remote control and also explained how to operate it very considerately.
Original TextTranslated by Google
Response from Property: [Super warm service--Enjoy quality sleep] Thank you for your careful comments. We always believe that we can do it well with our heart. In pursuit of the ultimate service, we are willing to share the joy of growth with you on the road. Bring you more surprises and touches, welcome to come home often~
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Guest User
Song Exclusive Business Twin Room (Xgimi Z6+4K HD 120-inch Projection)
Stayed in Feb 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 1, 2025
The environment is very good, clean and sanitary. There is also a projector that creates a special atmosphere. I watched a movie at night. Hahaha. The service attitude is good and patient. All kinds of facilities are available. Great, great, great, come and stay.
Original TextTranslated by Google
Response from Property: [Safe stay, warm service--24-hour front desk housekeeper warm service] The front desk also specially prepares: medicine box, disposable razor, small bag of laundry detergent, sewing kit, disposable children's slippers, disposable children's toothbrush, consumer goods for you to choose ~ the main feature is to meet your needs! 24 hours online to solve your problems. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a star level. We look forward to your next visit, and we can create a more perfect service for you!
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Chaanxiahouyuan
Song Exclusive Business Twin Room (Xgimi Z6+4K HD 120-inch Projection)
Stayed in Feb 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 26, 2025
The room is very large, especially suitable for people who are away from home for a long time. The hygiene is very good. The lovely cleaning lady will clean and change the items in time every day. The front desk ladies are very nice and solve the problems conscientiously. The hotel has a good location and there are many delicious foods around
Original TextTranslated by Google
Response from Property: 【為您提供方便出行】前進的腳步永不停歇!目前鄭州海菲有3家門店:萬象城店、大衞城店、高鐵東站店。為了您的信賴,我們將更加堅持不懈,海菲酒店永遠屹立於鄭州這個城市,等候您的來臨!不見不散哦!祝:笑口常開^_^!
Guest User
Featured Boutique Room
Stayed in Feb 2025
Solo travelers
4 review
5.0/5
Outstanding
Posted on Feb 26, 2025
The hotel is located near the Mixc, with nice rooms and complete facilities. The store staff has high service quality, meticulous attitude, enthusiasm and vitality. The decoration is very tasteful. The room arranged by the front desk is backed by the community, which is very quiet at night and provides us with a very quiet resting space. The room is well oriented and full of sunshine. You can also bask in the sun at noon, which feels very healing.
Original TextTranslated by Google
Response from Property: [2-star price, 5-star service] Haifei's growth is inseparable from the support and encouragement of discerning guests like you. The hotel is located in the bustling commercial center of Erqi District, Zhengzhou. Each room is equipped with a XGIMI Z6 projector + 100-inch large screen for excellent viewing effects. The king-size bed room is 1.8m and the twin bed room is 1.5mx2 (secretly tell you that it is completely no problem for 4 people to stay~). We will continue to uphold the concept of doing things with heart and serving attentively, so that you can feel the warmth of home at "Haifei"!
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Guest User
Ya Leisure Swing Chair Room (Xgimi Z6 + 4K HD 120-Inch Projection)
Stayed in Feb 2025
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 26, 2025
This B&B hotel left a deep impression on me. The five-star experience far exceeded my expectations. The room is spacious and bright, the furniture is elegant and comfortable, and every detail shows the high quality of life. The attitude of the service staff is warm and thoughtful, always smiling, making people feel at home. The hotel also has leisure facilities such as a gym and a swimming pool, making the journey more fulfilling and enjoyable. In short, this is a five-star hotel worth a try, and I strongly recommend it to everyone!
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Original TextTranslated by Google
Response from Property: [Safe stay, warm service--24-hour front desk housekeeper warm service] The front desk also specially prepares: medicine box, disposable razor, small bag of laundry detergent, sewing kit, disposable children's slippers, disposable children's toothbrush, consumer goods for you to choose ~ the main feature is to meet your needs! 24 hours online to solve your problems. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a star level. We look forward to your next visit, and we can create a more perfect service for you!
Show More
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