No. S01 Building 1, Jinfeng Fucheng, No. 1606 North Huancheng Road, Xiangcheng District, Zhangzhou, Fujian, ChinaView Hotel Details
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Zhangzhou Fucheng Hotel Guest Reviews
4.6/5
Very Good
223 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(223)
Positive reviews(214)
Reviews with photos/video(22)
Awesome stay(49)
Clean and tidy(31)
Classy environment(18)
Friendly front desk staff(12)
Delicious breakfast(11)
Convenient location(7)
Quiet & comfortable(5)
Convenient parking(2)
Negative reviews(9)
Anonymous User
Elegant Queen Room
Stayed in Dec 2023
Business travelers
9 review
3.5/5
Posted on Jan 15, 2024
This bathroom curtain doesn’t even have one? Both colleagues were embarrassed to take a shower.
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Response from Property: Dear, the glass in our hotel is optical glass, and there is a switch on the bathroom wall. When you check in at the front desk, our staff will explain it to you. We look forward to seeing you next time you check in. Experience it.
Guest User
Standard Room (2 beds)
Stayed in May 2023
Business travelers
1 review
1.0/5
Posted on May 14, 2023
Summary: Dirty, messy, noisy, poor
1. Noisy: The partition wall downstairs of the hotel is a large 24-inch factory. The factory is so noisy at night that I can't sleep. The sound insulation effect of the hotel is also very poor.
2. Chaos: Surrounded by urban villages, many mobile vendors set up shop next to the hotel entrance.
3. Poor: The room and bathroom are fully transparent, so there is no opportunity for customers to choose to block them (I just asked, is it so difficult to get blinds or something like that? Don’t you feel embarrassed if you live with the leader of your company?)
4. Dirty: The facilities are old, the room feels very old, and the external environment of the hotel and the road are even more dirty.
5. The service experience of the hotel is also very average. No one cares about the sofas and chairs in the hotel lobby for take-out for several hours, and there is no set table or area for take-out...
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Response from Property: The windows are hollow double-layer laminated glass, and the sound insulation effect is still very good. Maybe you didn't close the windows tightly; the bathroom glass is the highlight of our store. Just press the "bathroom glass" switch on the wall, and the transparent glass will fog up instantly. Yes, the blinds are what small hotels do. The takeaway guy failed to deliver the takeout to the room. For the safety of all guests, the hotel has set up a unified takeout storage area. We apologize for the bad experience brought to you during your first stay!
Guest User
Elegant Queen Room
Stayed in May 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 3, 2023
The hotel is very good and I am very satisfied. This is the second time I have purchased it. Hahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahaha
Original TextTranslated by Google
Response from Property: Meeting the most beautiful you at the most beautiful time is Xiaofu’s greatest happiness. Thank you for the guest reviewer's praise, allowing more people to discover the goodness of Xiaofu. I hope that in the days to come, my wishes will come true and I will always smile.
Guest User
Elegant Queen Room
Stayed in Dec 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on Dec 2, 2023
Hygiene: Very clean. I will definitely stay here when I come to Zhangzhou on business.
Original TextTranslated by Google
Response from Property: I am touched by the sincere love you expressed in your words. Your appreciation and promotion are the best encouragement to us! Service is the fundamental spirit of Zhangzhou Fucheng Hotel. Your convenience, your happiness, and your satisfaction are our pursuits. Remember to come back often when you have time!
Guest User
Elegant Queen Room
Stayed in Oct 2023
Couples
3 review
5.0/5
Outstanding
Posted on Dec 16, 2023
The hotel environment is good, the surrounding supporting facilities are also rich, and the price/performance ratio is very high
Original TextTranslated by Google
Response from Property: Meeting the most beautiful you at the most beautiful time is Xiaofu’s greatest happiness. Thank you for the guest reviewer's praise, allowing more people to discover the goodness of Xiaofu. I hope that in the days to come, my wishes will come true and I will always smile.
Guest User
Elegant Queen Room
Stayed in Jan 2024
Other
1 review
5.0/5
Outstanding
Posted on Jan 5, 2024
The hotels are very nice and the front desk is very welcoming.
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Response from Property: The most touching days in our lives are always those days when we work hard for a goal wholeheartedly. For your satisfaction, Xiaofu will continue to work hard. Thank you for your support and wish you a happy life!
wenya_321
Executive Double Room
Stayed in Aug 2023
Other
1 review
5.0/5
Outstanding
Posted on Nov 15, 2023
The location is excellent, the transportation is convenient, the lighting is good, the service is very good, the front desk staff are very enthusiastic and will take the initiative to say hello, highly recommended to stay, the sanitation is also very clean and tidy
Original TextTranslated by Google
Response from Property: I am touched by the sincere love you expressed in your words. Your appreciation and promotion are the best encouragement to us! Service is the fundamental spirit of Zhangzhou Fucheng Hotel. Your convenience, your happiness, and your satisfaction are our pursuits. Remember to come back often when you have time!
Guest User
Elegant Queen Room
Stayed in Jan 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Jan 26, 2024
The environment is good, I stay here all the time.
Original TextTranslated by Google
Response from Property: Thank you guest officer for your praise. I am really flattered. At the same time, I am more motivated to work hard. We will continue to work hard and strive to provide you with better services. If you have a happy stay, we will be satisfied! I hope Xiaofu can give you the feeling of home, relaxation and warmth. Welcome to visit us next time! Here’s wishing you a happy life!
Jianebihaidao
Elegant 2-bed Room
Stayed in Nov 2023
Business travelers
4 review
2.7/5
Posted on Nov 19, 2023
The room facilities are a bit old and there is a smell inside.
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Response from Property: Sorry for not being able to bring you a satisfactory experience! We value the opinions left by every customer. If you mention the room odor problem, we will definitely strengthen and improve it and strive to bring you the best experience next time.
Guest User
Elegant Queen Room
Stayed in Jun 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 30, 2023
At a price of more than 200 yuan, I think it’s great and I highly recommend it to business travelers.
Breakfast didn't have much variety because there was a gas pipe problem on the first day.
There were more styles the next day
Personally, I don’t eat much for breakfast, so it’s okay.
Original TextTranslated by Google
Response from Property: Meeting the most beautiful you at the most beautiful time is Xiaofu’s greatest happiness. Thank you for the guest reviewer's praise, allowing more people to discover the goodness of Xiaofu. I hope that in the days to come, my wishes will come true and I will always smile.
Guest User
Elegant Queen Room
Stayed in May 2023
Family
5 review
4.0/5
Very Good
Posted on May 21, 2023
There are few parking spaces, and the extra 38 yuan for breakfast is outrageous. I believe there will be a lot left over and thrown away, so there is no need to raise the price to turn away customers.
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Response from Property: Is it possible to make a personal reservation without breakfast? We all clearly mark the prices, so we don’t bully others... The hotel has two parking spaces on the outside and in the basement. Our security guys are also on duty 24 hours a day. If necessary, we can give you guidance at any time. I wish you a happy life!
Guest User
Elegant Queen Room
Stayed in Apr 2023
Business travelers
2 review
3.2/5
Posted on Apr 12, 2023
Everything is fine, but are the drinking water limits so strict? The small bottles are only given to two bottles a day... Six or seven of us stayed there for a week, and we were really satisfied. I will have to change hotels when I go on a business trip from now on.
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Response from Property: Hello, we provide 2 bottles of free drinking water in the room every day. If you need it, you can tell us. Your needs are the direction of our service. Thank you for your review and we look forward to your visit again!
Bailang
Executive Room (2 beds)
Stayed in Feb 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 31, 2023
Not bad, clean and hygienic, breakfast is also good, although there is no double bed room, but the service attitude is good, recommended to stay, there are many places to eat around
Original TextTranslated by Google
Response from Property: Meeting the most beautiful you at the most beautiful time is Xiaofu’s greatest happiness. Thank you for the guest reviewer's praise, allowing more people to discover the goodness of Xiaofu. I hope that in the days to come, my wishes will come true and I will always smile.
Xiaonvxihuanhuitailang
Family Room
Stayed in Jan 2023
Family
20 review
1.0/5
Posted on Jan 26, 2023
I actually arrived at the hotel at 18:40 pm, but the front desk said that the room had not been cleaned yet. Check-in at 14:00 is an international practice. I have already checked in more than four hours late. Your room has not been cleaned yet. This is inappropriate. That's right, there was no apology from the front desk. The surrounding environment is dirty, the room hygiene is average, there are smoke holes in the carpet, the sound insulation is very poor, and there are very few breakfast options. I strongly do not recommend staying in this hotel.
Original TextTranslated by Google
Response from Property: Since the reservations for that day were fully booked, the previous family you booked requested a late check-out. Because they had children, the room was messy and some of the room facilities were damaged. In order to give you a better check-in experience, our staff also tried their best to carefully check and organize every corner of the room as soon as possible. We apologize for delaying your check-in time. At the same time, I also wish you a prosperous New Year, stay in a good mood, and have a pleasant journey.
Guest User
Elegant Queen Room
Stayed in Jun 2022
Other
6 review
5.0/5
Outstanding
Posted on Jul 3, 2022
The sanitary environment is very good, the sound insulation effect is very good, and the attitude of the front desk staff is also very good. The mattress is moderately soft and hard, and I sleep very comfortably. The hotel also has breakfast with a rich variety, and there are seasonal fruits in the guest rooms. Overall, I am very satisfied. There is a nearby street in the evening The streets are full of food and the house prices are not very expensive.
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6/7
Response from Property: A journey of a thousand miles begins at home, ends at the scenery, and sleeps in Fucheng. The two places thousands of miles apart have the same warmth and comfort. Xiaofu believes that detailed service is the service closest to you. We still need to do this on this road. Hard work, but Xiaofu is very lucky to be with you. We not only create a warm and fashionable living environment, but also pay attention to the comfort of bedding. In this noisy environment, there is a quiet rich city, and a passionate little rich man is waiting for the arrival of every guest. The little rich man is waiting for you here.