Zhangjiakou International Hotel (Building B ) Reviews
Zhangjiakou International Hotel (Building B )
No.8 West Changcheng Street (Changcheng Xi Dajie), Qiaodong District, Zhangjiakou, Hebei, 075000, ChinaView Hotel Details
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Zhangjiakou International Hotel (Building B ) Guest Reviews
4.8/5
Excellent
1570 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.9
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All reviews(1570)
Positive reviews(1501)
Reviews with photos/video(286)
Classy environment(31)
Delicious breakfast(26)
Awesome amenities(18)
Convenient parking(15)
Quiet & comfortable(13)
Many amenities(10)
Easy to get around(9)
Friendly front desk staff(6)
Negative reviews(67)
Guest User
Guestroom (Double Bed) (Building B)
Stayed in Aug 2024
Solo travelers
10 review
0.5/5
Posted on Aug 23, 2024
Let me talk about what I am satisfied with first: the location is relatively good, parking is very convenient, and sleeping is very quiet.
Dissatisfaction:
1. Before I went, I called to ask about parking. After arriving at the store, I also asked the security guard at the door where Block B was. These two points clearly revealed that I had just arrived, but neither of them said that check-in could only be done at In Block A, I parked in Block B and then took my luggage to the lobby and was told that I could only go to Block A to register. For me, who had been driving for a day, I felt like I was in a panic, even if you were in the order message. What about a word? The person who answered the phone and the security guard at the front desk ***** this management, ****, and when I mentioned this matter to the front desk, the front desk was not embarrassed at all. Is this the management level of a star hotel?
2. There is no toilet paper in the new room. Is this the standard of linen in your hotel?
3. RMB 280 per room is not cheap in Zhangjiakou, right? In the name of an international hotel, laundry is charged. Haha, I’ve learned a lot.
4. The air conditioner in the room only has cold air. When turned on to hot air mode, the air is also cold. The mattress is very damp, making sleeping uncomfortable at first.
All in all, friends who come to Zhangjiakou, avoid this trap.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your support and trust in Zhangjiakou International Hotel! We have received your feedback. We are sorry that we could not give you a perfect stay experience this time. Thank you very much for your feedback. We look forward to your coming to the hotel again to experience our progress and sincerity. Finally, I wish you all the best in your work. Good health, happy family
Response from Property: 尊敬的賓客,您好~一種遇見,不曾邀約,卻心有靈犀;國際酒店與您不期而遇,致力於給客人創造一流的環境,鄰里的服務,舒適的空間,永遠為顧客創造超值服務,讓您在張家口國際大酒店真正感受到“家”的感覺。再次感謝您對我們的認可,祝您此次的旅途愉快,想我們了,記得回來看我們喲,我們會一直在這等着您~
Response from Property: 尊敬的賓客,您好~慵懶的陽光,微風輕拂,窗外的景色,和認真的你~有您的一路相伴,國際酒店感覺空氣都是甜蜜的~謝謝您的支持,歡迎下次再來哦~
Guest User
Standard Room (Building B)
Stayed in Aug 2024
Family
6 review
5.0/5
Outstanding
Posted on Oct 6, 2024
滿意,最滿意的是他家的早餐,粵菜,近內蒙的特色菜等,都味道不錯。
Translate
6/19
Response from Property: 尊敬的賓客,您好~騏驥一躍,不能十步;駑馬十駕,功在不捨。國際酒店向來十分注重服務品質,茶餐廳更是打破以往墨守成規的自助早餐,改為廣式茶餐廳,菜品多,每道菜都非常精緻可口,因為你,我要變成一個更好的人,不想成為你的負擔,不想看到你失落的樣子,因此發奮,衹是想證明我足以與您相配~