Thaiwoo Ski Town Xueluju  Hot spring Hotel

Thaiwoo Ski Town Xueluju Hot spring Hotel Reviews

Thaiwoo Ski Town Xueluju Hot spring Hotel

Taiwu Ski Town, Yingcha Village, Sitaizui Town, Chongli District, Zhangjiakou, Hebei, 075000, ChinaView Hotel Details
Thaiwoo Ski Town Xueluju  Hot spring Hotel
Thaiwoo Ski Town Xueluju  Hot spring HotelThaiwoo Ski Town Xueluju  Hot spring HotelThaiwoo Ski Town Xueluju  Hot spring Hotel
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Thaiwoo Ski Town Xueluju Hot spring Hotel Guest Reviews

4.6/5
Very Good
1170 review
Verified reviews
Location4.7
Amenities4.6
Service4.5
Cleanliness4.6
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All reviews(1170)
Positive reviews(1144)
Reviews with photos/video(400)
Friendly front desk staff(170)
Large rooms(138)
Perfect for kids(133)
Relaxing hot springs(105)
Loved the view(44)
Well designed(38)
Excellent room layout(29)
Has rooms for families(11)
Negative reviews(26)
Guest User
1-bedroom Suite
Stayed in Nov 2024
Family
9 review
4.7/5
Amazing
Posted on Dec 31, 2024
Nice location, good room, excellent hot springs. Train connection from Beijing is very convenient.
Response from Property: Honorable Guest,Thanks a lot for your appreciation to our apartment hotel! We are looking forwards to your coming next time again! WISH YOU & Your Family Happy New Year 2025 in advance!
Srini.mys
1-bedroom Suite
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 4, 2024
Rooms were very clean and spacious. It was very comfortable for a family of 4. Even with we not knowing Chinese, they made our stay comfortable by understanding. Roof top Hot Spring is just amazing...!!!
Response from Property: Honorable Guest,Thanks a lot for your appreciation to our apartment hotel! We are looking forwards to your coming next time again! WISH YOU & Your Family Happy Every Day!
Vivi Ruan
Guestroom - 2-Room (Double bed)
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 30, 2025
I recently had the pleasure of staying at 雪麓居温泉酒店, and I can confidently say it was an outstanding experience. Here’s a breakdown of my stay: Room Size The room was spacious and well-designed, providing plenty of room to relax after a long day on the slopes. The layout was thoughtful, with a cozy seating area that made it feel more like a home than a hotel room. Location The location of the hotel is unbeatable. Nestled right at the base of the mountain, it offered easy access to the ski lifts. Whether you’re a beginner or an expert skier, you’ll appreciate how convenient it is to hit the slopes first thing in the morning. Cleanliness The cleanliness of the hotel was impeccable. From the common areas to the room itself, everything was spotless. It’s clear that the staff takes great pride in maintaining a high standard of hygiene and cleanliness, which added to the overall comfort of my stay. Amenities One of the highlights for me was the availability of a washing machine in the hotel. After a few days of skiing, having the option to do laundry was a game changer. It allowed me to pack lighter and enjoy my trip without worrying about running out of clean clothes. Breakfast While my stay was nearly perfect, I did find the breakfast offerings a bit lacking in variety. Although the food was fresh and tasty, I would have loved to see more options on the menu. A few additional choices would elevate the dining experience and cater to different tastes. Overall, I highly recommend 雪麓居. The combination of spacious rooms, excellent location, pristine cleanliness, and convenient amenities make it a fantastic choice for anyone looking to enjoy a ski getaway. If they could expand their breakfast menu, it would truly be a five-star experience!
Response from Property: 尊敬的顧客:非常感謝您給與的認可和表揚,得到您的5分點評,我們深受鼓舞。我們一定不會辜負您對我們的信任和支持,我們會保持好現在的服務標準並繼續提升!期待您的再次光臨
刘 Diane
3-bedroom Suite
Stayed in Dec 2023
Family
15 review
5.0/5
Outstanding
Posted on Jan 21, 2024
Great for a family or group trip - spacious suites with room to gather. Prompt service. The kitchen is empty, no plates, knives, pots/pans. Breakfast is okay. The location is great, just a few minutes from the high speed rail (Taizicheng) and walking distance to restaurants and the equipment rental hall. Access to the hot springs is included.
Response from Property: Hello,thank you for your love of Xueluju Hotel and for having a pleasant stay here.We will continue to maintain enthusiasm and strive to provide every guest with a homey stay experience.We look forward to your next visit.
Notallwhowanderarelost
Guestroom - 1-Bedroom
Stayed in Nov 2023
Family
10 review
4.5/5
Great
Posted on Feb 8, 2024
The location was great for skiing and as hotel guests we received a discount on renting gear. The beds were comfortable and it was great to have a little kitchen and an electric fireplace. There was also a nice little ice wonderland next door that was fun for the kids and we got a discount as hotel guests.
Response from Property: Hello,thank you for your love of Xueluju Hotel and for having a pleasant stay here.We will continue to maintain enthusiasm and strive to provide every guest with a homey stay experience.We look forward to your next visit
Mariana
Premier Suite - 2-Bedroom
Stayed in Feb 2024
Couples
3 review
4.5/5
Great
Posted on Mar 9, 2024
The location is perfect if you are planning to skii in thaiwoo. The staff at the front desk didn't speak any english so it was difficult to communicate without a translator app, although the staff was willing to help always!
Response from Property: Hello,thank you for your love of Xueluju Hotel and for having a pleasant stay here.We will continue to maintain enthusiasm and strive to provide every guest with a homey stay experience.We look forward to your next visit
part-time traveller
Guestroom - 2-Room (Double bed)
Stayed in Nov 2023
Family
3 review
4.5/5
Great
Posted on Dec 30, 2023
Excellent location that’s a short walk away from the ski slopes, really big rooms that came with a washing machine and dryer. Breakfast had some interesting and tasty options and the sauna upstairs was nice in winter. Only downside was that the kitchen wasn’t fully equipped so we couldn’t cook anything ourselves! Overall it was a good stay!
Response from Property: Dear guest, thank you for your love and pleasant stay at Snow Luju Hotel. The hotel has always made every effort to provide perfect hospitality, and we have reported your concerns and will actively deal with them. We will continue to be dedicated to making every guest feel at home. Look forward to your visit again, I wish you a happy life, good health!
Guest User
Guestroom - 1-Room (Special Promotion)
Stayed in Nov 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 23, 2023
Cosy and comfortable, great Hot Springs (inside and open air, decent saunas, free drinks), good Spa. Washing machine and dryer in the room help be ready for next day activities. Helpful staff. Warm rooms. Adjustable and warmed bed. Clean and pleasant style.
Response from Property: 尊敬的賓客:您好! 感謝您的信賴選擇了雪麓居酒店,從您的分享點評中能感受到您對酒店的喜愛和認可,希望這次的旅行給您及家人帶來難以忘懷的美好回憶! 同時看到您對酒店員工的認可和誇讚太開心啦! 滿意的入住體驗您一定要多多光臨哦! 祝:生活愉快,天天開心
StanleyG
Guestroom - 2-Room (Double bed)
Stayed in Jan 2024
Family
2 review
4.0/5
Very Good
Posted on Apr 29, 2024
Nice location, but it could use a small face lift. Staff were very nice!
Response from Property: Dear guests, hello! Thank you for choosing Xueluju Hotel among many hotels. We are also glad that our service has lived up to your expectations. Meeting each other is an arrangement. In some ways, we have made each other successful, so I am grateful for you. All our efforts are in the hope that every guest will be happy and satisfied. All Taiwu staff look forward to meeting you again and providing you with more satisfactory services. Looking forward to your next visit~~~
Guest User
Guestroom - 2-Room (Double bed)
Stayed in Dec 2023
Travel with friends
19 review
5.0/5
Outstanding
Posted on Jan 14, 2024
Excellent ski hotel, great hot springs, good location. Very comfortable beds
Response from Property: Hello,thank you for your love of Xueluju Hotel and for having a pleasant stay here.We will continue to maintain enthusiasm and strive to provide every guest with a homey stay experience.We look forward to your next visit.
Bawatna
Guestroom - 2-Room (Special Promotion)
Stayed in Feb 2023
Family
2 review
5.0/5
Outstanding
Posted on Mar 12, 2023
Good rooms and service
Response from Property: Dear guests:Thank you for your room and service affirmation ang satisfaction,if you feel good experience,you remember to pay attention to support us,looking forwar to your visit anain!
Anonymous User
1-bedroom Suite
Stayed in Jan 2023
Family
4 review
4.5/5
Great
Posted on Feb 13, 2023
second time stayed, really good location close to Thaiwoo ski area. spaceful room and convenience. highly recommend for family.
Response from Property: Hello,distinguished guests Thank you for your second stay .The geographical location of Xueluju is favourable ,The rooms are cleaned in the most meticulous manner.Welcone to Xueluju for the third time.I wish you a happy life!
Wulanlan
Premier Suite - 2-Bedroom
Stayed in Jan 2025
Travel with friends
2 review
4.8/5
Amazing
Posted on Feb 5, 2025
The room is very large, and there is a fireplace in the living room. The balcony has a view of the ski slope and the town. The night and day views are super beautiful! The free hot spring is inside the hotel. There are many indoor and outdoor pools. After leaving the hot spring, go upstairs to the hotel. It is perfect when there is a cold wave and strong wind warning The only drawback is that the hotel does not have enough hot water. All three bathrooms are a bit cold. Fortunately, there is a shower in the hot spring The sofa bed in the living room needs to be heated by the fireplace. If the temperature drops at night, it will be cold even if you cover yourself with a quilt. The room is warm all night.
Original TextTranslated by Google
Response from Property: Dear customer: Thank you very much for your recognition and praise. We are deeply encouraged by your good comments. We will never let you down for your trust and support. We will maintain the current service standards and continue to improve! We look forward to seeing you again!
Guest User
Guestroom - 1-Bedroom
Stayed in Dec 2024
Family
17 review
3.0/5
Posted on Feb 5, 2025
Stayed for 3 nights, the wash basin was blocked and the problem was not solved. I reported it to the front desk at least 4-5 times, and then gave up. I regretted not bringing a drain! There is only one restaurant in the hotel, and there is nothing to eat. Later, I simply made breakfast by myself, and the manager's service was very poor! The free movie tickets were not available at all, and the hot springs were not very clean, so I didn't go! Late check-out depends on the mood of the front desk. One person said 12 o'clock and the other said 1 o'clock! Skiing requires a short walk. If you bring children with beginner or no basic skiing skills, Nanshanli is more suitable. It is convenient to eat and stay. There are several restaurants in the hotel. There is a children's playground and a beginner ski slope outside the hotel. 9 ropes go directly to a very friendly intermediate slope. I will not stay there again.
Original TextTranslated by Google
Response from Property: Dear customer: We are very sorry for your stay. Thank you for your feedback. We will definitely strengthen our communication and service improvement. Please allow us to apologize to you again. We look forward to seeing you again!
Guest User
Guestroom - 2-Room (Double bed)
Stayed in Nov 2024
Travel with friends
42 review
5.0/5
Outstanding
Posted on Dec 31, 2024
The room is very spacious and well-equipped, with two separate rooms + a living room and three bathrooms. It is the best choice for traveling with friends. The room is heated by central heating, and the temperature is OK, but the bathroom is a bit cold. There are hot spring pools in the hotel, both indoors and outdoors, and there are many pools. There are also dry and wet steam rooms, which are very suitable for relaxing after skiing.
Original TextTranslated by Google
Response from Property: Dear customer: Thank you very much for your recognition and praise. We are deeply encouraged by your 5-point review. We will never let you down for your trust and support. We will maintain the current service standards and continue to improve! We look forward to seeing you again!