Hotel Butterfly

房間舒適，服務佳。

1. As mentioned above, the hotel made a lot of small moves when allocating rooms. I booked a classic balcony room several weeks in advance and arrived in the morning (the hotel showed that there were rooms available for booking on the same day), but I was given the first floor (the half-smiled expression of the front desk when I gave the room was not right), the light was very dim, and there was a construction site opposite. There is a platform outside the room, which has not been cleaned for a long time. The most outrageous thing is that this platform is connected to the public street. Not only the hotel staff, but anyone in Zermatt can walk directly to the door of the room.  2. The hotel itself is also renovating every day, and the noise is huge. 3. I booked two nights. I caught a cold in Interlaken on the first night and did not drive there. The hotel deducted the full amount. The second night was the above situation. 4. What's funny is that there are pictures and the truth, and the hotel can also deny all the above 123, and the tone is very tough. 5. Even when Ctrip customer service called, the hotel's attitude was quite bad. 6. Ctrip has dealt with it accordingly. This bad review is entirely directed at the hotel.

房屋真的很老舊 不知道是不是采爾馬特都這樣，但這樣的房間設施在國內的真的衹是招待所

I stayed in Zermatt for two nights. The hotel is very conveniently located. It takes only two or three minutes to walk from the station. There is free coffee and bread every day at 5 pm. It is really comfortable to simply fill my stomach after shopping during the day. Although the room is decorated in an old-fashioned style, it is very large and there is no pressure to spread out a large suitcase. The balcony opens to the town, and I feel happy every day when I go out and come back to the room. After checking out, I found that I had forgotten a cashmere sweater in the hotel in the middle of the night. I called the hotel front desk and they immediately helped me find it. It was between the two beds. I kept in touch with the hotel email and finally got the clothes back. Thanks to Butterfly Hotel again, and thank the Ctrip customer service brother (or sister) who provided me with the hotel contact information in the middle of the night

It was close to Zermatt station, so it was very convenient for traveling around and sightseeing. The front desk staff were friendly and the room was clean and spacious.

ทำเลดีมากใกล้สถานีถไฟ ห้องพักแคบไปนิด สิ่งอำนวยความสะดวกพอใช้ได้ มีระเบียงให้ออกไปชมวิวสวยดี อาหารเช้าหลากหลายและอร่อย

小鎮山腳下，地理環境優美.

The location is easy to find. I found that the hotels booked by Ctrip this time either give the end or the elevator entrance. This one gives the elevator entrance and has no independent balcony. It shares one with three other hotels. There are water pipes on the ground. It's a bit disappointing. The breakfast is not bad, and the front desk service is average. The breakfast staff is enthusiastic. The facilities are a bit old