Upside down Town Hotel-Neue Post

Prime Location: The hotel is centrally located in Zell am See, with close proximity to ski lifts, bus/train stations, restaurants, shops, and Lake Zell. Guests frequently mentioned the convenience for skiing and exploring the area.

The Neue Post is a lovely hotel in a great location, 5 mins walk from Zell Am See station which is perfect if you’re taking the train from Salzburg which we did - I highly recommend that journey. The hotel is ideally situated less than 5 mins walk (in ski boots) to the nearest lifts. Our room (311) was lovely, clean and modern but also cosy, with a great view over the lake. The church bells at 7am every morning could be annoying if you didn’t want to rise that early but it served as our wake up call. Food at the hotel was plentiful and delicious but, in my opinion, maybe a tad “high end” and rich for a ski holiday. I could have done without the 5 courses, with the fancy piped potatoes and veg and had 2 more traditional, simpler, dishes. But that is just my opinion and hats off to the chefs who are no doubt, very talented. Breakfast was lovely with a good selection of hot and cold dishes, pastries, fruit, pancakes, yoghurt, cheeses and meats. More than enough to satisfy everyone’s needs. But the selling point for the hotel has to be the superb spa! Warm, inviting and an abundance of options - at least 3 different saunas (one with panoramic views over the lake), the best aromatic steam room I’ve ever experienced, a jacuzzi, solarium and the best bit for me, the wonderful, adult only relaxation zone upstairs with comfortable day beds. All great so far. However, I have to now add a negative comment, much to my chagrine. The total relaxation vibe in this area was completely spoiled on our last day by a group of lads enjoying beers and card games in the area. We complained to reception, no action was taken. The hotel let itself down on this point. There were also a group of Irish youths who found it amusing to leave the door wide open, jump on the beds then leave. This makes me sound like a right moaning Minnie but we had enjoyed such a fabulous experience the day before, it was completely ruined the next day. I would suggest a member of staff intermittently checks the area to ensure the rules are being adhered to. If I’m perfectly honest, I’d rather the whole spa area be kids free or at least have an hour or so when it’s adult only - the jacuzzi was constantly full of kids. One final point - we were led to believe that afternoon tea was included, which wasn’t on offer. I think that was an error on the part of our tour operator, not the hotel, and we were given a bottle of wine to compensate which was a very nice gesture. Ending on another positive note - because this really is a lovely hotel - the staff are exemplary, especially the young waiting staff in the restaurant. Thank you!

The Hotel was definitely one of the best holiday experiences I have ever had, having traveled extensively over Christmas I can truly say this really was a unique and unforgettable experience. The modern but cozy style is clean and crisp, with special care for every detail ranging from the spacious , inviting lobby including large marble tables, a comfortable romantic fireplace modern art, to an extensive and lively bar ...and some great live music. The Staff is extraordinary friendly and professional, family oriented and dynamic, looking after your every needs. Much appreciated when traveling with family! The rooms are spacious and clean, modern and equipped with lovely accessories. The restaurant and the whine selection is on point, making sure everyday is a culinary experience...much deserved after a long day skiing, which by the way is just a minutes walk distance from the hotel to the skiing lifts. A very special mention from my part is the spa-area, which is in my opinion one of the best spa-amenities I have experienced at a hotel or a retreat for that matter. A wide selection of saunas, steambath, jacuzzi, pool and even a large chill out area to relax and unwind after a session in the sauna overlooking the alps. The Hotel is situated right in the heart of the romantic town of Zell am See, easy to locate and surrounded by bars and restaurants. This Christmas we were blessed with fantastic snowfall and great weather which naturally made the holiday even more exceptional as the vast resort is suited for all level skiers, even the youngest. A great place for families and couples and a truly unforgettable experience that I can highly recommend!