Emma D
March 12, 2025
Terrible hotel, check-in was fine, turned up early and room was ready, went to our room which was very small , Walked into the room which was cold and smelt musty, probably why the windows were wide open. The bed linen had stains on it as did the towels, beds/ pillows so uncomfortable, shower had no power, couldn’t get shampoo out of hair , we turned the radiator up but it kept switching off. Comp tea and coffee downstairs in hallway with paper cups a child would drink out of, came back from a lovely day about 8.15pm bar was shut!! Breakfast was terrible, loads of bread , no serial, was offered eggs and nothing else hot, we asked a simple question about alternative to milk, and guy was rude and shrugged shoulders, spoke to owner to ask if we could move rooms ( the hotel was not busy) or anything he could do to make our stay better, he did not apologise and offered another room but we had to pay more money! We checked out a day early and booked into a wonderful hotel , this hotel is ok for business travel as very very close to station and very basic!