Klelia Beach Hotel by Zante Plaza

The staff is friendly and attentive. The location is prime, near the beach and tourist areas. Guests enjoyed spacious, comfy rooms with private outdoor seating and a sea view.

Booked with jet2 who claim this a 4* modem hotel (absolutely ridiculous) even the rep said 4* is different in Greece??? Room - small, very basic and tired. Though they were cleaned every day. Pool - tired, very basic and just about clean enough (just). Food - ok to be fair , though limited menu. Drinks are very poor for All inclusive 4* Entertainment - Rubbish- zero in the day, poor on the nights they put anything on. Facilities- no AC in main hotel area or restaurant (not great when its high 30s). Plates not collected regularly enough. Not enough outdoor seating, no garden area, no play area, no activities in the day I.e table tennis, pool etc. Staff - some really welcoming, other not women on main reception wasn't Intrested in being polite and waiting on staff similar. Not the welcoming approach we've always had other places. Location- quiet part of kalamakei- beach 2 mins (small but clean), few really nice bars and restaurants- that visited a fair bit to make up for deficits in this hotel. Probably a nice hotel 15/20 years ago - clearly run down. In essence a 2* hotel and if advertised as one i am sure it would have been OK. Though didn't meet our expectations at any level 5/10

Just arrived home from our weeks stay here and thought I’d give a review with our honest thoughts. We booked Klelia beach as we needed an all inclusive for our daughter who has a food allergy and eating out abroad has been challenging in the past. So I emailed the hotel and alerted them to this in advance. Arrived at the hotel at 9:20pm to a lovely reception area and quick check in where the lady told us where our room was. I asked about food as we’d had a long day of travel only to be told the restaurant closed at 9 so we’d have to go up the street to find food. Luckily after enquiring in three restaurants we found one which could feed our daughter safely. This further annoyed us when a few days later we were sat in reception at 9:45pm when another couple checked in and were told the restaurant was closed up but that they’d kept plates of food warm for them!! Our room was very small and not very impressive for a an upgraded ‘superior’ room but I was so glad I’d paid extra to upgrade as the thought of what the standard rooms were like was depressing. The room is absolutely fine for a standard for two people but no space for three people and three suitcases etc. we made do though and had no issues with noise etc. the lovely cleaner was in every day and left fresh towels etc. The view of the mountains was lovely and peaceful. The pool at Klelia is lovely! Not too cold to get into and different depths. Our daughter spent most days playing in the water while we sunbathed. Plenty of loungers for the amount of guests and even if we didn’t come down til after lunch we still managed to get three loungers and an umbrella so very grateful for that as some hotels don’t have enough for the amount of guests. Pool area is clean and peaceful there is music from the bar but it isn’t too loud or annoying. The hotel has pool toys in a basket at the exit of reception which guests left behind and you can use them for free which was handy. Also seemed like the floaties didn’t belong to anyone as different people were using them most days so check the pool area first before buying new ones! All inclusive food was absolutely fine. Good choice at all mealtimes and plenty of salads as well as hot food. Huge thanks to chef Nico who came out every day to advise what our daughter could have and offered to make her something else if she didn’t fancy any of the food but she always found something to eat and that was our biggest concern so would definitely recommend for anyone with allergies although not for anyone who is allergic to cats as there were 2/3 cats who regularly visit the restaurant but cause no issues and our daughter loved them. George on the bar makes a nice pina colada and Angela’s iced latte was lovely. Both included on the all inclusive. The area is nice, a short walk to the small beach and also the cat cafe which again our daughter loved visiting. It’s overpriced but I suppose that’s so they can provide care for the cats they have taken in. Plenty o