Alykanas Beach Grand Hotel by Zante Plaza

Location: The hotel is praised for its stunning beachfront location, which provides easy access to the sea and beautiful views.

To save reading anything else a good point of reference to know if this hotel is for you ask yourself this question. Is it acceptable to be served ‘prosecco’ in a half pint glass with ice? If the answer is no then this place is not for you. Room: Spacious room, storage ok, only 6 hangers and one pillow each, had to request an extra pillow a few times before it appeared. Spacious balcony with a lovely view. Mark on pillow, a similar on towel, looked clean otherwise so probably a stain. Bathroom window doesnt lock and can be pushed open from outside Inch gap around frosted glass bathroom door, can literally see a person on the toilet if you walk by. Aircon wouldnt work called maintenence he appeared within the hour, very pleasant explained how sensitive the sensors are and they need to be in the exact place (why this was the case after it not being an issue for a week who knows) next moring spent about 20 mins moving the doors a mm at a time and still couldnt get it to come on. Same in the evening and then the same every day, it just worked randomly. Sleep was poor, the aircon made noise like it was releasing pressure randomly through the night which jolted us all awake each time, i told reception twice they looked suitably upset on our behalf but nothing changed. In addition a beeping noise also happened randomly from the box by the front door waking us through the night. food and drink: All drink taste watered down gin and tonic tasted of nothing. White wine ok (watered down). Red wine undrinkable. As mentioned ‘Prosecco’ served with ice in a half pint glass. I’m guessing the beer wasn’t as watered down, or maybe it was the sheer quantity consumed due to it being on tap but there was certainly drunkenness about the place, so much so when i went for my walk at 7am a drinker from the night before who hadnt made it to his room was alseep on a sunbed with a quilt surrounded by glasses. Food was ok but its a tight space, it’s a mix of nationalities and I’m guessing that’s why we all had different ideas of what is polite and proper behaviour? People cut across, don’t wait their turn and generally act like the food it’s about to run out or they are actually starving (which is unlikely as there is an excellent snack bar). We gave up eating evening meals in the hotel and ate out instead. SNACK bar was the nicest thing about the place! The guy running it made his own pizza (best ever) and smiled all day. He was the only staff member who said kalimera our whole stay! Certainly the cleaners who hosed your feet at 7:30 while you tried to eat a peaceful breakfast didnt, they couldnt even crack a smile. Vaping and smoking allowed in all outdoor areas including covered eating areas. Large groups of staff sitting about in guest areas smoking eating some with unruley children, looks very unprofessional for what is supposed to be a 4 star hotel. Witnessed another staff member asking them to tell their child how to behave, she was Greek but spoke t

We had a great family holiday here. Our room was on the ground floor and was very comfortable. The bathroom is a wet room, which took a bit of getting used to, but drained and dried extremely quickly. The room was spotlessly clean and the staff took great pleasure in arranging my daughter's teddies every day! The swimming pool is great with no problem finding sunloungers and umbrellas. The lifeguard was very vigilant and brilliant with all the children. There is direct access to the narrow beach from the poolside and we loved being able to just pop into the very shallow, very blue sea. Food at all the meals was varied, but with plenty of standard choices for pickier eaters. The indoor dining areas got very stuffy, but there is plenty of outdoor shaded seating. We had a brilliant week here and would happily return.