Echigo Yuzawa Hatago Isen

Pros: very close to the station Cons: no service!! I couldn't find the front desk when I checked in. Finally someone came out and asked me to watch the video. The translation was really messed up. It said Japanese breakfast was included and then said children couldn't order breakfast alone The most annoying thing was that I didn't mention when I checked in, and I was given a cold look after 12 o'clock! Be prepared, there is really no service, too few people, the unlucky person probably forgot his key somewhere, and I was fined 5300 yen.

It's antique and very nice~ It's also very close to the station~ You can see it when you go out The breakfast is very exquisite~

The room is very Japanese style, but I don't know if the bathroom has hot spring water. It would be better to indicate

Before coming here, I said that the restaurant and desserts were the first in Echigo Yuzawa. After the experience, I felt that the price/performance ratio was not high. The last dish was a bowl of rice. There may be too much wood in the room. There is a smell every time when you enter the door.

I had high expectations for this place, but it turned out to be extremely disappointing. Although the location is very convenient, the hotel environment is much more ordinary than it looks in the photos and official website. We chose a room with a private hot spring and were assigned a room "Jun". However, there was no heating in the entire corridor after the elevator. It was very cold. Do you still expect us to leave in house clothes and socks... The private hot spring in the room is semi-open air, but I never expected that the shower is also semi-open air, which means I have to wash my hair and take a bath in a cold environment before going to the hot spring bath... I wonder if they will clean the hot spring pool. I saw some unknown sediment floating up from the pond... There is no floor heating in the room, and the air conditioner is turned on. Fortunately, the air conditioner is powerful. The room temperature is suitable and it will not be hot when sleeping. However, it is a bit cold to go to the toilet, wash and brush teeth, and there is no heater there. The dinner was a banquet, but to be honest, the dishes and taste were very average. Halfway through, we were thinking about where to go for a late-night snack after the dinner... The Wagyu beef we were looking forward to the most was still very fried... I asked them to make a new one, but they didn't After taking away the plate, he actually told me that I would have to pay for the extra wagyu. I was speechless for a while and asked, "Can you cook it again if you can't fry it well?" He replied that it was OK and took away all the plates. He would come back to me later. Talking about additional fees...then why don't you keep my original share! In the last round of communication, they asked me to waive this fee...please, can this be a fee that shouldn't have been incurred in the first place?