Guest User
December 11, 2024
I was very put out with this Hilton, and I now have a new question to ask before I ever book at a Hilton again. You will notice from the attached photo that there is NO CONDITIONER in the bathroom. When I asked for a bottle to be replaced, the reply was "We are not required to provide conditioner." I'm sorry. Seriously? Like with blow dryers, hotels have been providing conditioner for years. I no longer travel with shampoo and conditioner, which is really nice considering TSA's standards of under 3 oz bottles. There was no apology. It was a firm, this is the way it is done. Don't stay here!!! And, when booking with other Hilton hotels, I recommend checking to see if conditioner is supplied.