Vienna International Hotel (Yuhuan Wanda Plaza) Reviews
Vienna International Hotel (Yuhuan Wanda Plaza)
No. 12, Yinhu Avenue, Economic Development Zone, Yuhuan, Zhejiang, ChinaSee Hotel Details
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1 night
Guest Reviews
9.5/10
Outstanding
1079 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.5
Service9.5
Cleanliness9.6
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All reviews(1079)
Positive reviews(1060)
Reviews with photos/video(45)
Delicious breakfast(52)
Friendly front desk staff(40)
Large rooms(34)
Near shopping area(25)
Convenient parking(22)
Perfect for business trips(20)
Convenient for shopping(16)
Stayed multiple times(9)
Negative reviews(19)
FHOODSHIP
Deluxe 2-bed Room
Stayed in Sep 2024
Business travelers
33 review
7.0/10
Posted on Oct 11, 2024
Already posted in another review that i had a bad experirnce with the check in process. Rooms itself was not bad and lots of eateries and places to buy your necessities. If you are willing to walk a little there is the wanda plaza also nearby.
Response from Property: 看到親的評價小維真的是欲哭無淚,您的好評為什麼不是5分,為什麼;好吧,我想小維應該還有哪裡做的不夠好的,所以才丟掉了5分,突然好傷感,我要找個角落好好反思了。親愛的,咱們維也納國際就是致力於給每一位來到維也納國際的客人提供高效優質的服務,讓您在此感受到別於其他酒店的傳統與愜意,謝謝您對我們的鼓勵與厚愛,也謝謝您喜歡小維。能找到喜歡我們的人,服務喜歡我們的人是小維的一直的追求,還期待與您的下次維也納國際之約。
Afnas tk
Deluxe 2-bed Room
Stayed in Aug 2023
Business travelers
9 review
10.0/10
Outstanding
Posted on Sep 8, 2023
Nice hotel
Response from Property: 美的至高無上的部分,無法以彩筆描出來,您對小維的精彩點評是任何人都無法超越的美!小凱期待您再次光臨,祝您身體健康,事事順心~
Xiaochuju,
Deluxe Queen Room
Stayed in Aug 2024
Business travelers
2 review
10.0/10
Outstanding
Posted on Sep 8, 2024
Facilities: complete
Hygiene: tidy
Environment: Comfortable
Service: attentive
I come to Vienna every time I go on a business trip. It’s very convenient and you can walk to Wanda,……………………………………………
Original TextTranslated by Google
Response from Property: Xiaowei's excitement is beyond words, just like the long-awaited Chollima finally meets the Bole who appreciates it. We use the best and most practical things to give you a warm and stress-free experience, and are practical but not flashy. The feeling is our affirmation! We will continue to work hard!
Guest User
Deluxe Queen Room
Stayed in Nov 2024
Business travelers
25 review
10.0/10
Outstanding
Posted on Dec 13, 2024
Big room, rich breakfast
The facilities are complete and there are many disposable supplies.
It's clean and tidy, and there are Wanda Plaza and parks nearby
The lady at the front desk was very enthusiastic and helped to upgrade the room type for free.
Original TextTranslated by Google
Response from Property: From the beginning, to the present, and to the future, we have come step by step, and we especially cherish the support of every customer. Therefore, our greatest purpose is to bring the highest quality products and the most considerate services to you. We repay your love for us and hope you can feel our overwhelming love! Thank you for your support and trust, I wish you a happy life and look forward to meeting you again!
Guest User
Deluxe Queen Room
Stayed in May 2024
Business travelers
14 review
10.0/10
Outstanding
Posted on Jun 8, 2024
I stayed at the Vienna Hotel in Yuhuan before and had a very good impression. I stayed in Vienna again this time. Considering that I need a quiet sleep, the guy at the front desk upgraded me to a room type for free. The room type is spacious, tidy, clean and hygienic. There are a lot of snacks and Chinese food around, and it's also close to Wanda Plaza. The hotel breakfast includes basic items such as noodles, wonton stew and more. Very satisfied with the service 👍
Original TextTranslated by Google
Response from Property: One experience, two relives, three times of happiness, Xiaowei will work harder to create a place where my dear you can feel the warmth and happiness every time! Be sure to come often!
Guest User
Deluxe Queen Room
Stayed in May 2024
Business travelers
7 review
10.0/10
Outstanding
Posted on Jun 30, 2024
The best hotel in Zhuji. It’s super big. You can lie on the sofa at night and watch the night view. The view is very wide.
Original TextTranslated by Google
Response from Property: One experience, two relives, three times of happiness, Xiaowei will work harder to make it so that my dear you can feel the warmth and happiness every time! Be sure to come often!
Guest User
Deluxe Queen Room
Stayed in Mar 2024
Other
1 review
10.0/10
Outstanding
Posted on Apr 30, 2024
The waiters are very patient and will say hello when they see you when they are busy. The environment is good, the transportation is convenient, the room is clean and tidy, and the surrounding area is very close to Wanda. There is also a greenway. It is good to take a walk when the sun is out. I will continue to support!
Original TextTranslated by Google
Response from Property: In the bustling city, dreams and reality are intertwined. If you choose us in your busy life, we will do our best to satisfy you. Your trust and satisfaction are the driving force for our progress. We look forward to meeting you next time.
Guest User
Executive Queen Room
Stayed in Sep 2024
Family
1 review
9.0/10
Great
Posted on Oct 8, 2024
The hotel staff are enthusiastic and have a positive attitude. The breakfast is rich in variety, the dining environment is good, and there are toothbrushes and slippers for children. Overall, the living experience is very good. Parking is convenient, the underground parking lot has a large space, and there are Xiaoju charging piles in the ground parking lot, making travel convenient. There is a market near the hotel location, and the surrounding environment is relatively average.
Disadvantages: There was a disposable slipper under the coffee table in the room that was suspected to be left by a previous guest, and there were scraps of paper under the sofa that were not cleaned up. I hope that we can pay more attention to these small details and be more refined in the future.
Original TextTranslated by Google
Response from Property: Dear, we are very grateful for your review. Thank you for your support and your valuable opinions. We will make rectifications immediately and look forward to your visit again! Thank you for your affirmation. If you like it, please give us 5 points. 5 points is our eternal pursuit. We look forward to your visit again. We will continue to work hard to strive for your 5 points of satisfaction.
Anonymous User
Deluxe 2-bed Room
Stayed in Jan 2024
Family
3 review
3.0/10
Posted on Feb 13, 2024
The service attitude was very cold. There was always a rumbling sound in the room. Because it was midnight, I was too embarrassed to change rooms. I basically didn't fall asleep at night. The experience was very poor.
Original TextTranslated by Google
Response from Property: We are sorry for causing you a bad experience during your stay at the hotel. We will strengthen the training of hotel staff and the maintenance of hotel equipment. We will work hard to improve and do better. We look forward to leaving you with a good impression next time you stay.
Zoubaqulvyouya
Business 2-bed Room
Stayed in Feb 2023
Other
22 review
10.0/10
Outstanding
Posted on Mar 26, 2023
I came to Yuhuan to run a marathon. I originally checked out at 12 o'clock, but I delayed my check-out to 3 o'clock for free. After the run, I took a shower and slept. For this reason, I have to give it a five-star rating. There are many places to eat around the hotel, and it is also very close to Wanda Plaza. Recommended to stay.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for taking the time to review our hotel sincerely. First-class accommodation environment and high-quality services are our consistent goals and pursuits, and we hope to bring you a more pleasant travel experience. Thank you again for your love for Vienna International Hotel Yuhuan Wanda Plaza Branch. We look forward to your visit again and wish you a happy life.
Response from Property: 小維家的電視已重新改正,現正在測試中,後續小維家的電視無線將可和火箭比,請給小維一些時間,空氣問題我們已經與該樓層服務員重新培訓通風等工作事項,爭取不在出現類似情況小維在這裏感到抱歉了,感謝親親百忙之中做出的點評,您的反饋小維已經收到,我們已經第一時間向物業反饋,對您提出的問題我們會加強改善,希望您下次入住會有滿意的體驗。您臉上的微笑是我們的動力!!!
Response from Property: 尊敬的客人,您好!衷心感謝您抽出寶貴時間向我們反饋入住體驗。對於您提到的隔音問題、浴室門關不緊、噴頭鬆動、水壺蓋損壞以及充電線無法使用等情況,我們深感抱歉,這確實未能達到我們應有的服務標準。您的舒適體驗對我們至關重要,我們已經緊急聯繫相關部門進行全面的檢查和維修,確保此類問題不再發生。我們真誠地希望有機會能夠彌補這次的不完美,期待您再次光臨,讓我們為您展現更加完善和貼心的服務。再次感謝您的理解與支持,祝您生活愉快!
Response from Property: 感謝親的五分好評,小維開心極啦。小維都是非常用心的去對待每一位來到維也納國際的親人的,我們信奉客人是朋友,讓每位來到維也納國際的親人都能感受家的温暖。小維説維也納國際好,那是王婆賣瓜,您説維也納國際好,那才是真的好~~~希望您能繼續支持維也納國際~有機會讓小維再為您創造驚喜和感動,小維在此恭候您的下次光臨~~