Guest User
August 18, 2024
It was already past 8pm when I arrived at the hotel on the day of check-in. Unexpectedly, a series of things happened and I felt that the hotel's hygiene needed to be greatly improved. First of all, when the child went to the bathroom to take a bath for the first time, he discovered that there was a used towel hanging on the door handle of the shower room. At the same time, there was also a used toothpaste on the shelf where body soap and shampoo were placed. Because I thought I could go to bed early after washing, and my family didn’t use hotel towels. They all had disposable bath towels, so I didn’t think much about it. I just made a call to the hotel front desk to report the towel and toothpaste situation, hoping they could improve it in the future. Unexpectedly, when the whole family got ready to go to bed after taking a bath, the husband discovered that there were four small black bugs crawling on and inside the white quilt on his bed. The child said: "Dad, I just saw a bug on my quilt, and I pinched it to death with a napkin." After hearing this, the husband immediately took a flashlight and shined it on the wall and the ground. He was shocked when he saw it. There were also several living and crawling bugs and dead bug corpses on the wall and ground. It looked very disgusting. He said, "Don't we Are you going to sleep in a wormhole tonight?” I called the front desk immediately, and the front desk sent a waiter to look at it and then asked us to change rooms. So we started a new round of packing. We originally wanted to go to bed early, but because of the bug incident, we kept going back and forth until after 11 o'clock in the evening. I just want to say about this hotel that if the cleaning is done carefully, problems can be discovered early, instead of exposing the problems after guests check in. If a guest has to change rooms after checking in due to the fault of the hotel and delays the guest's rest, why not offer two bottles of mineral water to the guest as an apology?
Original TextTranslation provided by Google