Xirongxuan Inn

設施：齊全 衞生：整潔 環境：温馨 服務：貼心

衞生乾淨，設施齊全，環境也不錯。☺️還不錯哦，房間大又相對便宜，裝修下料猛，服務很周到。

For those of us who have been to many ancient towns and stayed in many homestays, the service of this inn is really speechless. Because we were traveling with 5 elderly people, I was very selective when booking the B&B in Gongtan Ancient Town. After seeing the introduction and pictures of the inn, I thought the hardware (separate wet and dry areas in the toilet and bathroom, shower with heater) was good. I also read everyone's comments saying that the service was also very good, so I finally decided to choose Xirongxuan. However, all the unpleasantness started from the second call to the boss. We arrived at the parking lot around 5 o'clock after visiting the Three Natural Bridges and the Ground Crack. Our chartered car driver asked me to contact the boss to pick us up. According to previous experience, when entering the ancient town, the boss or staff would usually come out to pick us up. However, when I called the boss for the first time, the boss specified that we get off at the north gate parking lot and let us take the scenic area's sightseeing bus to the homestay (2 yuan per person). Okay, no problem, we came in by ourselves. However, there were only cars but no drivers in the parking lot. I looked around but didn't see anyone. I had no choice but to call the boss again. At this time, the boss still emphasized that I should find a driver. When I said there was no one, he reluctantly said, "Then I'll pick you up." After waiting for a few minutes, the boss finally showed up. Knowing that there were six of us, he drove a small car that could only seat four at most, including the luggage. I said that some of us could wait for him in the parking lot and asked him to pick us up again. The boss's answer was, "The other two of you can walk in by yourselves. It's only a few hundred meters away." Oh my God, he asked us to find it by ourselves in an ancient town we had never been to, not to mention how tired we were after climbing the mountain for a whole day. After my repeated requests, the boss said that he would pick me up again, but I had to wait (I later learned that because it was a one-way street, he had to go around in a circle, so he was unwilling to do so). I brought three elders and followed the boss to the B&B first. The boss dropped us off at the bottom of the B&B. Only then did I realize that it was a long and steep flight of steps to get to the B&B. I didn’t see anyone else coming to pick us up, so I carried a big bag and a 20-inch suitcase on my back. The three elders followed me and we began to climb up. After climbing a few steps, I looked up and saw a woman in pajamas looking at us at the door of the B&B. I thought it was another guest. She kept watching us climb up. When there were only a few steps left, she suddenly ran over and said, "Let me help you." It turned out to be the proprietress. There were only a few steps left. You pretended to come over to help us with our luggage. What were you doing before? The proprietress said arrogantly that she was not in good health. Is poor health a reason for you to treat guests like this? It's really ridiculous. Or if you said sorry when you saw me and said you were not feeling well and couldn't help you, I would have accepted it. The couple really aren't suited to running a B&B, or rather they should hire some helpers. The two of them can only be bosses. The next day after checking out, we had to go to the pier to take a boat and take our luggage with us. The night before, the boss said he would help us book a scenic spot bus to take us. After the pick-up, I would rather spend money to take the scenic spot bus. The next morning the boss said he would give us a ride, but the prerequisite was that two of us had to walk to the dock by ourselves. My anger, which had already subsided, was instantly ignited again. Really, why are you so unwilling to do something like stepping on the accelerator when you're driving? What's more, from what I observed that night, there were only six of us in three rooms in the entire inn. Then the boss asked me for the phone number of our chartered driver. At this time, I really didn't want him to take us there, but the elder kept persuading me. I told him that he could go to the parking lot and I would find a driver to put the luggage away. The boss's service consciousness suddenly awakened and he said he would serve us well, my God. In the end, my three elders still walked to the pier by themselves. This boss is awesome. In the whole inn, only the boss's mother understood how to entertain guests. She always spoke to us politely. There was no service at all in the whole inn. Finally, I want to say that no matter how good the hardware of an inn is, if the service cannot keep up, it will ruin its reputation. B&Bs rely on word of mouth. Maybe the owner of this place is just doing a one-time business, so he doesn't care about the guests' feelings. In fact, even if the conditions of the inn are a little worse, the service is heartwarming and everyone will naturally accept the poor conditions.

服務非常好，可以加床加被子。

非常棒的體驗，房間整潔、浴室熱水熱風扇非常實用。感謝老闆的熱情接待。客棧門前就是坐船出行的地方，景色優美而且非常方便。

住宿體驗遠超預期。房間用品乾淨衞生，床品舒適，空調很給力，入住不覺得冷。智能馬桶有加熱功能這個季節很温暖（你懂的）。陽台不大但可以270℃觀江景。窗簾設計巧妙～懶得爬出被窩喊聲“你好小酷”即可幫忙完成任務。這次由於自己行程設定上的問題，晚上很晚入住轉天很晚離店，老闆給予了耐心的等待和幫助，在此表示感謝🙏。龔灘古鎮是一個值得留下來靜候兩天的地方，期待重逢。另古鎮有石階建議輕裝簡行。