Guest User
November 17, 2024
I made a note of the quiet room when booking and was given a room close to the electric railway. On the day of check-in, I communicated with Ctrip but the problem was not solved. I have stayed at this hotel before and had a good impression. This time I checked in and found that the hotel was under renovation, with scaffolding all around. The construction started at around 8 o'clock in the morning. There are no decoration reminders on the platform during the booking process. The hardware of the room I stayed in this time was very, very old, and the hinges of the cabinets fell off. The faucet is very difficult to turn, especially the hot water faucet. You must turn it all the way to get hot water. After you turn it all the way, there is a problem that it cannot be turned and turned off. The bathroom is very high and the bathrobe is very long. I tripped over it many times and it was very dangerous. Room cleaning needs to be communicated in advance, otherwise it will be regarded as unclean. I stayed for 5 consecutive days and there was no cleaning during this period. The trash can for towels and bathrobes was placed at the door by itself, and there were also cases where towels were not provided. It was only after leaving a note the next day that things returned to normal. Very disappointed.
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