Heng Na International Hotel

Heng Na International Hotel Reviews

Heng Na International Hotel

No. 1688 Chouzhou North Road, Yiwu, Zhejiang, 322000, ChinaView Hotel Details
Heng Na International Hotel
Heng Na International HotelHeng Na International HotelHeng Na International Hotel
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Heng Na International Hotel Guest Reviews

4.5/5
Good
548 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(548)
Positive reviews(478)
Reviews with photos/video(137)
Friendly front desk staff(32)
Awesome amenities(22)
Great location(22)
Large rooms(20)
Delicious breakfast(19)
Convenient parking(15)
Easy to get around(11)
Well decorated(6)
Negative reviews(65)
Ahsan Nazir
Deluxe Round-bed Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 6, 2024
The hotel staff is very cooperative. I had issues with the booked room. However staff swiftly responded and changed the room. Overall good experience. Attached is the view from the room.
Response from Property: Dear guests, thank you very much for your praise of our hotel. I wish you a sunny mood every day. Detail service has always been the focus of our attention for a long time. We look forward to your next visit. We will serve you wholeheartedly!
Guest User
Queen Room
Stayed in Dec 2024
Business travelers
3 review
4.8/5
Amazing
Posted on Dec 10, 2024
I casually booked this hotel. Although it was recently renovated, the room was very clean and the transportation was very convenient. It was close to the Trade City. Although there was a slight problem on the first night when I checked in, the front desk clerk handled it for me in a timely manner the next day. It was very satisfy! Must give a good review!
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Response from Property: Dear guest, thank you very much for your praise of our hotel. I wish you a good mood like sunshine every day. Dear guest, you are very lucky. The Hengna Hotel is located near the International Trade City and the room area is relatively large. It doesn't feel very depressing when staying there. I look forward to meeting you next time. Detailed service has always been our focus for a long time. We look forward to your visit again and we will serve you wholeheartedly!
Guest User
Queen Room
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 2, 2024
Xiao Hu at the front desk has very good service. The hotel is located in the middle of the second and third districts. Very good value for money. Worth staying
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Response from Property: 尊敬的賓客：您好！非常感謝您的入住和對小胡讚賞！很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！歡迎您再回來體驗，祝生活愉快
Guest User
Xi Yue Deluxe Twin Room (Smart Guest Control)
Stayed in Nov 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Xiaohu’s service at the front desk is very good. He upgraded my room for free. It’s in the middle of the Trade City and has high cost performance.
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Response from Property: Dear guest, thank you very much for your favorable review of our hotel. We have already conveyed your affirmation to our classmate Xiao Hu and hope that he can continue his efforts! One of the biggest advantages of our Hengna Hotel is its strategic location, located between the second and third districts of the International Trade City. Whether it's a business trip or a family trip, it's very convenient to go anywhere in Yiwu. The same price, we have the largest area, the same quality, we have the best service. I wish you a good mood like sunshine every day. Detailed service has always been our focus for a long time. We look forward to your visit again. We will serve you wholeheartedly!
Guest User
Queen Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 1, 2024
The location is excellent and it's very close to the market. You can walk there quickly. Parking is also convenient. The environment and sanitation are very comfortable and OK! All facilities are brand new. The floor-to-ceiling windows in the breakfast room are beautiful. The smart Tmall Genie is very nice, especially the smart toilet in the bathroom is very good and has a heating function. It is worth recommending.
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6/8
Response from Property: .Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home when you stay in Hengna. We look forward to your coming again to review our progress and wish you a happy day
Guest User
Queen Room
Stayed in Nov 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Nov 27, 2024
I like the decoration design of this hotel very much. The corridor is clean and spacious. The furnishings in the room are consistent with the photos. The room is large, the decoration is simple but not simple, and the bedding seems to be down and very comfortable. The hotel price is moderate and cost-effective. I like their smart devices the most. I can call Tmall Genie to help me turn on and off the lights and curtains. The front desk service is meticulous and thoughtful. They will ask in advance if you have a car, and you can scan the code to park for free. The recommended local restaurants are affordable and delicious. I will choose here again next time.
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6/8
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life
Keaidexiaotudou2016
Queen Room
Stayed in Nov 2024
Couples
4 review
5.0/5
Outstanding
Posted on Nov 17, 2024
The hotel has a beautiful environment, clean and tidy, and considerate service, which fully met my needs for accommodation. The hotel's service staff were warm and friendly, and Xiao Hu at the front desk was enthusiastic and generous. They provided very thoughtful services and made my stay very comfortable.
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Response from Property: Dear guest, thank you for your review. We have always been committed to providing professional and considerate services to create a warm and comfortable stay experience for our guests. At the same time, we also know that good employee service is one of the reasons why we can obtain your praise. Our staff will continue to work hard to learn and improve service skills to be fully prepared for the next stay.
Guest User
Queen Room
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 15, 2024
Facilities: Perfect facilities, new rooms, very nice. Hygiene: Very good hygiene. Environment: The high-rise 15th floor is right next to the second district, parking is also convenient, breakfast is on the 17th floor, beautiful scenery, wide view. Service: The front desk service is very good.
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6/8
Response from Property: Dear guests: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel facilities and services is the driving force of the work of all hotel staff. Making every guest feel at home is the ultimate goal of our service. The warm decoration of the hotel rooms is the best choice for your travel. It is our honor to serve you. All hotel staff look forward to your next visit!
Guest User
Quiet Yue No Window Double Bed Room (with Quiet Xiaomi Air Purifier)
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 15, 2024
The hotel is full of technology. There is a "Tmall Genie" speaker in the room, which can control the lights, TV, and curtains. It is very suitable for lazy people like me. Because it was my first time in Yiwu, I was tired from shopping in the International Trade City, so I ordered several takeaways at the hotel. I didn't expect that they were delivered by robots. It gave me a big surprise. The robot is quite interesting and polite when going up and down the elevator.
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Response from Property: Dear guest: Hello! Thank you for choosing Hengna Hotel. It is a great honor to serve you. Over the years, we have been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. Thank you for your recognition of Hengna Hotel's services. We look forward to your and your family's stay again!
Guest User
Queen Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 14, 2024
The location of the hotel is really good! The business city is right outside. I came to Yiwu with my friends to visit the market. The service of the front desk brother and sister was very good and enthusiastic. They answered our questions very patiently. I must give them a thumbs up. The room was cleaned very cleanly, the bed was very soft and comfortable, and the latex pillow was good! The hotel breakfast was also good, and the freshly made wontons were so delicious! There is free parking, which is very convenient. I will come again next time. It is worth recommending! ! !
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Response from Property: Dear guests, hello! Thank you for choosing Hengna Hotel. No matter how much advertising there is, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip to Yiwu easy, pleasant and smooth. We look forward to your visit again to experience the different style of Yiwu. I wish you a happy life!
Guest User
Queen Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 14, 2024
The hotel has warm service, clean and tidy, warm and spacious rooms. The location is excellent and the room price is very affordable. It was a very comfortable and pleasant stay experience, superb, highly recommended❤
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Response from Property: Dear guest: Hello! The best advertisement is the recommendation from the guests. We are honored that our service can be recognized by you. We treat every customer with the belief of serving every guest well. We are very pleased to receive your recognition and look forward to your next stay!
Guest User
Queen Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 13, 2024
The hotel is very cost-effective. This time I took my children to visit the trade city. The front desk also gave children toothbrushes and slippers, which was very considerate. When I left, I also gave the children a small snack. I was really touched.
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Response from Property: 尊敬的賓客: 您好! 非常感謝您對我們酒店如此的青睞和喜愛! 前進的腳步 永不停歇， 為了您的信賴，我們將更加堅持不懈，恆納酒店永遠屹立於這個城市，等 候您的來臨!不 見不散哦! 祝: 笑口常開 ^_^!
Guest User
Quiet Yue No Window Double Bed Room (with Quiet Xiaomi Air Purifier)
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 13, 2024
Our family checked in. When we checked in at the front desk, the lady gave the children snacks and candies. The children were very happy. When we checked out the next day, she gave us two small gift boxes with several kinds of snacks and candies. The room was large and spacious, with big windows and a good view. We were very satisfied overall.
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Response from Property: 尊敬的賓客: 您好! 感謝您 5 分的點評哦! 每個城市總會有讓人惦念的理由， 每個季節 都有我們難捨的景色，每個酒店都有他們甜美而有温馨的回憶，希望恆納會是您回憶裏最 温馨最獨特的那個! 常回恆納看看哦， 祝: 生活愉快!
Guest User
Quiet Yue No Window Double Bed Room (with Quiet Xiaomi Air Purifier)
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 9, 2024
It was my first time in Yiwu. The hotel was clean and spacious. The curtains and toilet were electric. The slippers were of great quality. The room had a view of Yiwu Trade City. The service staff was friendly and the hotel had a dedicated parking lot, which was very convenient.
Original TextTranslated by Google
Response from Property: We are honored to be the first hotel you stay in when you arrive in Yiwu. We hope we have not discredited Yiwu. After upgrading and renovation, the rooms are brand new and the whole house is smart. You only need to shout "Tmall Genie" and the AI ​​assistant will serve you immediately. It can not only open and close the curtains, but also turn on and off the TV, and even serve as a music player. In addition, guests staying in the hotel can park for free. I wish you a happy life again!
Guest User
Xi Yue Deluxe Double Bed Room (Smart Guest Control)
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 7, 2024
The hotel rooms have been renovated, simple and elegant. The lobby on the first floor has not been installed yet. It seems that it will start construction at the end of the year. I remember staying here many years ago. The old-fashioned decoration no longer meets the modern aesthetics. It is not a five-star international hotel now, probably an ordinary four-star. However, the price is here, and you can't ask others to charge more than 300 yuan and enjoy more than 1,000 yuan accommodation conditions and breakfast level (breakfast is free, and one more person adds 38 yuan, which is absolutely cost-effective). I am a more picky person. I want a good location, comfortable living, face, and a reasonable price. I have compared many hotels. Compared with surrounding hotels, this one has a good location, large rooms, smart guest control, free parking, and a very domineering appearance. Business reception is also face-saving. The breakfast is absolutely delicious! More than 300 yuan, this hotel gives enough cost-effectiveness! Finally, I checked out and scanned the parking code at the front desk, and parked for free for a whole night. It's great!
Original TextTranslated by Google
Response from Property: Thank you for your check-in! Thank you for your high recognition of our hotel. Our breakfast is really good, and guests staying in the hotel do not need to pay extra. Registering two people means two breakfasts. To be honest, I am also a little travel expert. I have stayed in so many hotels, and there are only a few that have such a rich breakfast at the price of Hengna! The most important thing is that you can also appreciate the beautiful scenery of Yiwu in the early morning! It's a real bargain. Thank you again for your review. I wish you a happy life. See you next time!