Super 8 Hotel (Yinchuan Gulou Pedestrian Street store) Reviews
Super 8 Hotel (Yinchuan Gulou Pedestrian Street store)
81 East Jiefang Street (Jiefang Dong Jie), Xingqing District, Yinchuan, Ningxia, 750001, ChinaSee Hotel Details
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1 night
Guest Reviews
9.1/10
Good
1786 review
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Verified reviews
Location9.0
Amenities8.9
Service9.3
Cleanliness9.1
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Many dining options(45)
Negative reviews(36)
M506032****
Business Queen Room
Stayed in May 2025
Solo traveler
4 review
10/10
Outstanding
Posted on Jun 17, 2025
nice!
Response from Property: 非常感謝您選擇下榻鼓樓速8酒店,併為這次入住體驗留下了如此珍貴的五星好評!您的認可不僅是對我們工作的巨大鼓舞,更如同一縷暖陽,照亮了我們持續追求卓越服務的道路。我們由衷期待在不久的將來,能再次有幸為您服務。鼓樓速8永遠是您温暖、真誠、值得信賴的旅途歸宿。祝您旅途一切平安,期待與您重逢!
1327896****
Deluxe Suite - Triple Occupancy
Stayed in Jul 2025
Family
8 review
4.0/10
Posted on Aug 24, 2025
The value for money was very low. Knowing it was an older hotel, I could accept the older room layout and lack of dry and wet areas, but I couldn't accept the outdated equipment.
1. The kettle was broken, so I replaced it.
2. The mosquito coil heater was broken. We noticed mosquitoes on our first night and put out mosquito coils to repel them. The next day, when I was replacing the coils, I discovered that the paper coils had fallen into the heater. What if I hadn't noticed and it caught fire? Also, the heater's wiring was broken and had been reconnected later.
3. On our second night, we discovered the cause of the mosquito infestation. The screen on one of the windows was broken and wouldn't close, resulting in a high mosquito infestation. We spent half the night swatting them.
4. The bathroom floor was at a wrong angle. After showering, water would pool at the toilet and not flow into the floor drain. The provided slippers were extremely slippery, making them slippery even with a little water. I only gave them two pairs of non-slip bathroom slippers, as there were three of us staying. We had to change shoes every time we went to the bathroom to avoid slipping. 5. There weren't enough power sockets, and the wall connection wasn't working properly. The charger would fall off easily. Three people had to wait in line to charge the charger, and there was a chance it wouldn't charge at all.
6. The room was converted from a standard room into a triple room, and the distance between the two beds was too narrow.
7. The walls were dirty, the sofa was dirty, and the furniture was old. The toothbrushes and other items provided were cheap, and the toilet paper was the smallest roll, which wasn't enough. The cleanliness was poor.
Not recommended.
Original TextTranslated by Google
6/14
Response from Property: We deeply apologize for the unpleasant stay you've experienced. This is a serious negligence on our part. We have taken note of your feedback regarding outdated and damaged equipment (kettle, mosquito coil heater, screens, power plugs, etc.), substandard hygiene (dirty walls and sofas, cheap toothbrushes, and other supplies), and inappropriate room layout (standard rooms converted into triple rooms, narrow spaces, etc.). We are immediately implementing specific rectifications: strengthening equipment inspections and maintenance to ensure the integrity of every room; improving hygiene standards and strictly controlling the quality of supplies; and optimizing room planning and management to prevent unreasonable modifications. We understand the significant inconvenience this error has caused you. We will seriously address the individuals involved and improve our service processes and oversight mechanisms. We will continue to provide feedback on the progress of these rectifications and strive to make amends for our mistakes. We sincerely ask for your continued supervision. We are committed to improving quality, preventing similar incidents from occurring, and striving to regain your trust.
Anonymous User
Business 2-bed Room
Stayed in Jul 2025
Other
4 review
8.0/10
Very Good
Posted on Aug 17, 2025
Located in a bustling downtown area, next to the Drum Tower and across from a commercial street, it offers a glimpse into both prosperity and retro charm. The room is quite reasonable for the price range, though perhaps due to summer vacation, the price is slightly higher than usual. If you're just staying for a night, this price is fine.
Original TextTranslated by Google
lilysun77
Family Room
Stayed in Jul 2025
Family
26 review
10/10
Outstanding
Posted on Aug 8, 2025
The room is located near the Drum Tower and Jade Emperor Pavilion. It's not large and the facilities are a bit dated, but it's a good place to stay. Despite being in a busy city, it was very quiet at night. The front desk service was excellent. Parking is limited, but the hotel provides parking instructions. It's convenient for strolling along the Drum Tower Pedestrian Street at night, and the Xinbai Shopping Mall is across the street. Overall, I was very satisfied!
Original TextTranslated by Google
Response from Property: Thank you very much for choosing the Gulou Super 8 Hotel and for leaving such a precious five-star review for your stay! Your recognition is not only a great encouragement to our work, but also a ray of sunshine, illuminating our path to continuous excellence in service. We sincerely look forward to serving you again in the near future. Gulou Super 8 will always be your warm, sincere, and trustworthy home away from home. We wish you a safe journey and look forward to seeing you again!