Kerry Select Riverview Hotel (Yichang Wanda Sanxia Tourist Center) Reviews

Response from Property: We are just doing all this to provide you with a satisfying, comfortable and healthy accommodation environment, and we are also very touched that you can recommend it to your friends to share this joyful mood, and look forward to your next stay!

Response from Property: Dear guest, thank you for your stay and are satisfied with our service, beautiful environment. The hotel is located in Wanda business district, on the edge of the Yangtze River, with beautiful scenery and convenient travel, and welcomes you to come again.

Response from Property: 【❤Free parking for unlimited hours and times ❤】 Sometimes happiness is just a feeling, as long as you feel it with your heart, it always lingers around us, and many things in our memory, because of the feeling of happiness, no matter how long it is, the state of mind remains the same. Enjoy life and share joy, thank you for your love for us, because of you, we are happy! Thank you for your continued support! Welcome to your next visit~ Warm reminder that the family members who choose Xiaokai's family remember to navigate the Fujiang Mingzuo, the hotel lobby is on the first floor, and we look forward to the stay of all the families, and meet you in Yichang, and meet in the Three Gorges Zuimei Riverview Hotel～

Response from Property: Dear guests! Thank you for your recognition of our service. It is our greatest honor to get your recognition, and it also gives us great motivation. It's just a pity that your little star is not finished. Can you tell us what you need to improve so that the hotel can be further improved? I hope you will have a different feeling when staying at our hotel again. Maybe you made the mistake of pointing at the wrong little star. The praise is to score all five points. Next time you come, you must remember to give us five little stars. We want to make your stay the best. The most beautiful river view hotel in Three Gorges is looking forward to your return!

Response from Property: Dear guest, hello! Thank you sincerely for choosing Kairui Select Riverview Hotel. I am very sorry that I cannot make you 100% satisfied. Kairui Select Riverview Hotel is gradually improving and improving itself every day, from software facilities and The hardware facilities are constantly updated and improved, striving to provide all guests with a good stay experience every time they stay. Thank you for your suggestion. I have reported it to my superiors for positive feedback and look forward to your visit again!

Response from Property: Dear guest, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder and continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home in Xiaoyi's residence. We look forward to the next trip where we can create more perfect services for you.

Response from Property: Thank you for your love for Xiao Kai. It’s a pity that I couldn’t give all the little stars to Xiao Kai~~~~(＞_<)~~~~Xiao Kai is still a little sad, but Xiao Yi will definitely work harder (* ^__^*) Hee hee... Xiaokai, thank you for your stay. We serve every guest with our heart. What we want to bring to our guests is the best experience. It is the consideration and care from friends, so that you can stay in a hotel even if you are in a hotel. You won't feel lonely in a strange city. Thank you for your support, Xiaokai is also very touched. Wish you a happy life! Let us have another beautiful encounter, see you there~! Waiting for you to go home here

Response from Property: Dear guests: Hello! Thank you very much for staying at the hotel and giving us a high evaluation. Every department of the hotel is working hard to provide more precise and timely services to every guest. We are very happy to see that you recognize our work. We cherish your wishes. With this trust, we will continue to make progress and are always ready to provide high-quality services to every guest. We look forward to your visit again!

Response from Property: Dear guest: I am very sorry for giving you a bad experience! Yichang Kairui Selected Riverview Hotel is located on the 4th floor of No. 162, Yanjiang Avenue, Wujiagang District, Yichang City. It is in the same building as another hotel, and its rooms are completely independent from the other hotel. The floors, room views, decoration styles and supporting facilities of the two hotels are completely inconsistent. However, since they are funded and operated by a hotel group, some guest items are purchased and configured uniformly, which has caused your misunderstanding. We sincerely apologize to you. Apologize. The other hotel has better overall facilities. I hope you can give us another chance to serve you and give you a different room experience.

Response from Property: Dear guest: I am very sorry to learn from your review that you did not have a satisfactory stay experience. Our hotel stands next to the river. The building unfolds in an arc, and the river view reaches a 180-degree field of view. It is the most cost-effective river view hotel along the river. Maybe the room booked is on the fourth floor, and the river view is not impressive enough. To your satisfaction, next time you can book our hotel room type with air view and river view. It is on a high floor and overlooks the Yangtze River. The river view is very spectacular! When you checked in, the maximum temperature in Yichang was 22 degrees and the minimum temperature was 15 degrees. The temperature difference between morning and evening is large. The air conditioning temperature is adjusted according to the time of the day. It may not reach the temperature you need. If you have any questions, please contact us as soon as possible ~ We sincerely apologize to you , and hope to have the opportunity to serve you again and provide you with a satisfactory stay experience!

Response from Property: Dear guest, hello, thank you for choosing Xiaokai among many hotels, and at the same time, taking the time to comment on your stay experience in your busy schedule. I am really sorry that your stay cannot meet your expectations. Xiaokai is also very sad. Xiaokai On behalf of the entire hotel family, I would like to extend my most sincere apologies to you. Regarding the hair dryer you mentioned, it is fixed on the wall for your convenience. As for the slippers, we all use environmentally friendly slippers that are disinfected after each guest. If If you need disposable slippers, they can be sent to your room for you. If you give Xiaokai a chance to make up for it while you are in the store, Xiaokai will definitely send it to your room as soon as possible. You can ask at the front desk when you need it. To serve you, there is also a self-service laundry room on the 38th floor. There are washing machines and dryers, which are also available 24 hours a day. I am really sorry that Xiaokai was not able to explain to you at the first time. We deeply apologize for your inconvenience and trouble. We still hope that the guest officer can give Xiaokai a chance so that Xiaokai can make up for it. We sincerely invite you to give us another chance to witness Xiaokai’s gorgeous transformation~ We look forward to your visit again, Xiaokai Kaizai wishes you and your family all the best and all your wishes come true!

Response from Property: Dear guest, thank you very much for choosing Kairui Select Riverview Hotel. And share your stay experience with everyone in detail. It is because of the care and supervision of guests like you that we will continue to develop and progress. From your comments, we regret to find that this stay failed to meet your expectations. expectations and sincerely apologize to you. I see that you have booked an Exquisite River View Twin Room. Exquisite River View rooms are all on the 4th floor. The hotel also has other room types for you to choose from. Your feedback on other facilities will also be carefully reported to the relevant departments. For rectification, we sincerely hope that you can give feedback directly to our front desk staff, and we will definitely deal with it for you as soon as possible. We sincerely invite you to come home again! I believe that your next visit will be a pleasant trip! I wish you success in your work and a good mood every day!