Hengxu International Hotel

Hengxu International Hotel Reviews

Hengxu International Hotel

No. 58 Middle Section of Yibin Avenue, Cuiping District, Yibin, Sichuan, ChinaView Hotel Details
Hengxu International Hotel
Hengxu International HotelHengxu International HotelHengxu International Hotel
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Hengxu International Hotel Guest Reviews

4.7/5
Outstanding
1193 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1193)
Positive reviews(1171)
Reviews with photos/video(165)
Large rooms(117)
Friendly front desk staff(106)
Delicious breakfast(82)
Luxurious(24)
Perfect for business trips(17)
Nice bathtub(7)
Delicious buffet(7)
Close to airport(5)
Negative reviews(22)
HS29
Deluxe King Room
Stayed in Apr 2024
Business travelers
20 review
5.0/5
Outstanding
Posted on May 4, 2024
The room was comfortable, the staff was friendly, and the amenities were convenient.
Response from Property: Dear Guest: Greetings! We are thrilled to hear that so many of our guests have made a lasting impression on you, and we hope that the beautiful city and the hospitable staff of Hengxu Hotel have provided you with wonderful memories. We eagerly await your next visit and wish you all the best.
Anonymous User
Superior Room
Stayed in Dec 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 11, 2022
This is wonderful hotel. I love it. The lobby is very big and cool, room is so big and quiet. Thanks for Carissa,I think she is very kindly and lovely. The breakfast is good, noodles looks very delicious. It is so good.
Response from Property: Thank you, sir. So glad you are satisfied with our hotel. We will continue to offer you the best service. Look forward to seeing you again!
MichaelZeng
Deluxe King Room
Stayed in Jul 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 3, 2023
Wonderful! Reluctant to leave
Response from Property: Dear guest: we are so glad that you are satisfied with our hotel.We still have a lot of shortcomings, pls supply more and more advices to us ,we will try my best to prove our service. We hope you can recommend to your friend and your family. Looking forward to your next trip in our hotel.
Wangshiruyan7375
Superior Double Room
Stayed in May 2024
Business travelers
22 review
3.1/5
Posted on May 29, 2024
I rarely give negative reviews to the hotels I stay in. This time I really have to give a bad review. First of all, I just arrived at the hotel. There is no bellman in a five-star hotel. We were traveling in an RV, which was super high, and the waiter even directed us to go into the basement. Then I entered the room tired and exhausted after playing all day. After taking a shower and getting ready to sleep, I found a large blood stain on the quilt on the bed. I immediately called the front desk and asked the waiter to change it. When the waiter came in, he asked if it was the blood on our body. It was really speechless.
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Response from Property: Dear guest, thank you very much for staying at Yibin Hengxu Hotel! I'm very sorry that I couldn't add glory to your trip! The hotel has a doorman. Unfortunately, the doorman was helping other guests pick up items and could not solve your problem immediately. When you walked into the hall and asked about the parking lot, because you didn't know your car type, you pointed to our regular parking lot. After learning that you were traveling in an RV, we immediately arranged for the car to park in the back garden of the hotel with you. As for what you said about the blood stains on the bedding in the room, the service staff came in and found that the blood stains were fresh blood and they were on the surface of the quilt cover. Therefore, they immediately paid attention to whether you were sick or had accidental scratches. Please believe it. We have absolutely no intention of shirk or false accusation! Once again, we sincerely apologize for the incident that happened to you at the hotel and look forward to your coming to the hotel again regardless of the past. We will definitely give you a perfect experience! May you be born like a summer flower, be favored by the gods, and be happy in everything you do!
Leozhiyi
Superior Deluxe Double Room
Stayed in May 2024
Family
23 review
4.8/5
Amazing
Posted on May 5, 2024
The hotel is good, the environment is good, the service is good, and the breakfast is quite rich. Convenient parking
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Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Superior Double Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 1, 2024
Free upgrade to deluxe room, clean and bright Peng Lin, Li Li, Xiao Zheng helped us answer questions
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Response from Property: Dear guests: Thank you very much for choosing Yibin Hengxu Hotel. We are doing our best to serve every guest. After reading your comments, we believe that our efforts have been seen. Thank you again for your affirmation of the room attendant. We look forward to your next stay and wish you a happy holiday!
Mengjiejieyeyeye
Superior Double Room
Stayed in Oct 2024
Family
20 review
2.5/5
Posted on Oct 5, 2024
I have stayed in so many hotels, big and small! This was the first time I encountered such a lack of structure. The children wanted to drink water, so they called the front desk and told us that ordinary drinking water would be charged extra! Service awareness is too poor! Things that don't care about money themselves will lower the service pattern in one fell swoop! Needs to be improved
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Response from Property: Dear guest: We are sorry to see your review. At the same time, we are also reflecting on it. We are really ashamed to bring you such an experience. We originally considered the normal needs of hotel guests to have two bottles of mineral water in the room. We considered the travel and water consumption of guests. According to the difference in quantity, the room can provide four more bottles of mineral water for free. The front desk also provides guests with free mineral water. If you need it for travel, you can get it for free at the front desk. Thank you for choosing Hengxu Hotel and making suggestions for our progress. We will pay more attention to the guests' feelings and improve service quality in the future, and do our best to meet the normal needs of guests during their stay. We hope to come again to guide our work. , we would be honored and wish you a happy life!
Guest User
Superior Room
Stayed in May 2024
Family
5 review
5.0/5
Outstanding
Posted on May 3, 2024
Convenient transportation, large rooms, and good service staff. Thumbs up.
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Response from Property: Dear guest, thank you for your recognition of Hengxu. Hengxu Hotel currently has a round-trip bus from Hengxu Hotel to the airport, the price is only 10 yuan! There is a timetable for direct access to the airport in the hotel lobby for reference! Thank you again for your support and recognition of Hengxu's service staff, I wish you a happy life!
Guest User
Superior Double Room
Stayed in Sep 2024
Family
9 review
4.5/5
Great
Posted on Sep 17, 2024
Facilities: The room is large and the facilities are relatively complete! Health: Very clean! Environment: Not bad, there are many places to eat around. Service: The waiter is very enthusiastic, especially Miss Cao, who also upgraded our room for free. Next time I come to Yibin, I will choose Hengxu International Hotel!
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Response from Property: Dear family, thank you for staying at Yibin Hengxu International Hotel and for your affirmation of the hotel. The hotel has always attached great importance to every guest's stay experience. We have always strictly controlled the quality and never relaxed in every aspect. We hope to connect you with happiness! Every bit of our progress is inseparable from your encouragement and affirmation. I wish that next time we can collect all five little stars and exchange them for the bright moon together! Today is the Mid-Autumn Festival. Heaven and earth are reunited. I hope your family will be happy and reunited!
Baiwuya
Superior Room
Stayed in Feb 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Feb 24, 2024
I have stayed in this hotel many times. It is clean and sanitary, with rich breakfast. The room is about half the size of an average hotel. I like the decoration style very much. It is convenient for travel and there are many restaurants nearby.
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Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Kabaka
Superior Room
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 16, 2024
During the peak season of the spring return trip, I transited in Yibin. I was surprised that the hotel was very comfortable, the room was large, the carpet was very clean, and there was a bathtub. I took a comfortable bath to relieve my fatigue. The next day, I visited Lizhuang Ancient Town and continued my journey. The only difference was that the breakfast was a little limited in variety, but everything else was good.
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Response from Property: Dear family, hello! It is a great honor to meet you Hengxu on the day of joy, happiness and family reunion. All the beautiful encounters in the world are thousands of times of waiting and expectation, and all accidents contain inevitability. I am very happy that our waiting and efforts have exchanged for your quiet glance and smile. Xiaoxu's breakfast has been constantly improving, and there are still omissions. I hope you will come again for guidance and sincerely invite you to enjoy the four seasons together! I hope to soar into the sky and laugh at the sky!
Guest User
Superior Room
Stayed in Feb 2024
Other
49 review
5.0/5
Outstanding
Posted on Feb 16, 2024
Quiet and clean. The hotel is the first choice for visiting Yibin. The hotel's buffet dinner impressed me the most, with a wide variety of dishes and a good dining environment. The hotel is also conveniently located.
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Response from Property: Dear family, thank you very much for staying at Hengxu Hotel and giving us affirmation and praise! We are very happy that the hotel's seafood buffet dinner can be appreciated by you. Since its opening in 2018, the hotel has always attached great importance to your stay experience and is committed to providing every guest with an elegant and comfortable stay, reception and dining environment! Every affirmation from you is very important to us! Thank you again for your stay, and I wish you a prosperous new year and a bright future!
Guest User
Superior Double Room
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 15, 2024
The hotel is very grand! The girl at the front desk was very enthusiastic and introduced us to three scenic spots: Donglou, Hejiang, and Lizhuang. They were all great! Especially the breakfast, which was great and must be praised! !
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Response from Property: Dear guest: Thank you for your careful review, we are deeply honored. Your satisfaction and support give us the motivation to move forward. At present, the lantern festival in Yibin East Building has a pleasant scenery. Hejiang Gate is a famous scenic spot in Yibin, where the Jinsha River, Minjiang River and Yangtze River meet. Now there is also the famous Yangtze River Pearl. I hope you can recommend it to your family and friends. I look forward to your visit again. We will provide you with better service and comfortable accommodation experience.
Guest User
Superior Room
Stayed in Feb 2024
Family
26 review
5.0/5
Outstanding
Posted on Feb 15, 2024
The hotel is located in Sanjiang New District, with convenient transportation, spacious rooms, wide views, and a park outside the window. There are many restaurants with various tastes within a few hundred meters of the hotel, which is very convenient.
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Response from Property: Dear guests, thank you very much for your praise and affirmation of our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!
Guest User
Superior Double Room
Stayed in Jan 2024
Family
12 review
5.0/5
Outstanding
Posted on Jan 26, 2024
The room was spacious, clean, warm, and the kids were able to take a bath, which was very fun! I highly recommend it.
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Response from Property: Dear guest! Thank you very much for choosing to stay at Hengxu Hotel. I am very happy to see your appreciation and satisfaction during your stay. I think that is our driving force for progress! I hope we can continue this hard-won fate. Thank you for your visit every time. Come often!