Guest User
November 5, 2023
Reservation via Booking for 3 people, 2 nights, €200 in total. In Yerevan, in August, during the day it is 38-40 °C, at night 28-30. We arrive, due to flight delay, around half past midnight. I pay for the room (€200 for two nights in Armenia is definitely not a small amount) and before going up, out of pure scruple, I ask: "The air conditioning works, right?" “Unfortunately not but we'll fix it tomorrow” And you tell me after I've paid. From here begins a nightmare story that ends at 2 am at another hotel (paid for by Orbeli) which, according to them, should have been of the same category. False, it was one or two categories lower and the third bed was little more than a 1.70 meter long camping bed: but at least it had air conditioning. YOU SHOULD BE ASHAMED, change jobs and stop making fun of people. SHAME.
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