Yeosu Calacatta Hotel & Resort

The newly opened Kalakatta When I come to Yeosu, I only go to La Terrasse, but I came here because it was newly opened. It's so pretty. The ocean view and location are good. But it's a shame that they don't turn on the lights at night. ㅠㅠ The night view is so pretty. ㅠㅠㅠ I'll rest well.

The room was very pretty and nice,, but it was pretty.. Soundproofing.. worst.. This is the first time I've been to a lodging facility with such poor soundproofing.. If someone passes by in the hallway or takes the elevator and talks, I can hear it all. If I walk a little bit from the upper floor, I can hear thumping and chair dragging, etc. When I complained, they said there were no guests on the upper floor of our room, but the staff came and said there were guests. ;; They kept changing their words and eventually changed my room, but that room was just as poorly soundproofed. In the middle of winter, the barbecue area didn't have a stove, and even after waiting for an hour in the wind, the fire wouldn't light, and the staff was a foreigner who didn't come back after giving me the fire. The barbecue cost was 50,000 won, so I called them and they said they would refund me. But when I went to get the refund, they made a face like they had never heard it before, so I played the recorded call (automatically) and they refunded me. Twice, I'm not sure.. There's a reason for the cheap price. It seems like employee service training should be a priority. If only the service had been excellent, it would have been overlooked, but it has fueled the fire.