Vyisotskij Hotel

Отличное красивое современное здание в центре города. Удобный современный номер. Приятный персонал. Прекрасный вид на город с верхней обзорной площадки. Неплохой ресторан. Главные достопримечательности города в пешей доступности.

Решили мы остановиться в данном отеле из-за вида, это мы получили на 100%. Остальное детали: отель далеко не 5*. 1. При входе в здание, нужно толкать крутящуюся дверь самостоятельно, она достаточно тяжёлая. Такое я впервые встретила в здании бизнес класса. 2. Поднимаемся на 37 этаж, ресепшен. За стойкой 2 парня, даем паспорт 5 минут и у нас ключи от номера. 41 этаж. Мы брали студию. 3. Номер обычный, немножко пошарпаный, мебель и сантехника бюджетные. Халат, тапочки, зубные щётки, шампуни кондиционеры есть. Вода в номере есть, приносят по просьбе еще. Минибар платный. Для дочки принесли морс и печеньки. 4. Завтрак, это отдельная история. Выбор на завтрак очень скромный, тянет на 3*. Столы с едой стоят углом из-за этого скапливается народ, так как в угол может подойти 1 человек. Столовые приборы приходится добывать самостоятельно, на столах лежат ложки, вилок и ножей нет. Яичницу попросили сделать, сказали ожидать 20 минут. Грязная посуда, плохо вымыта. 5. Бассейн, нас не пустили, так как дети от 14 лет, нашей дочке 9. 6. Система кондиционирования центральная, не хватает свежего воздуха в отеле. Окна все глухие. В целом если вы едете за видом из окна, то вы получите впечатления.

For a first acquaintance with Yekaterinburg, there is a very good view of the city. The rest of the impressions of the hotel were “blurred” by the return of the remainder of the deposit. Upon check-in, a deposit of 2000 rubles is taken in case of using the bar. They charged us 400 rubles for a can of beer and 2 small bottles of water. We didn’t realize that in a 5-star hotel there is a charge for water in your room on the first day. It's not even about the cost of water, but about this approach.

Newly renovated room on the 40th floor with a beautiful view. True, the amount of furniture is minimal, it seems that not all of it was returned after the renovation) The room is clean, the bathroom has a shower, toiletries, bathrobes, slippers, a washing machine (there was also an ironing board and iron). Very small minibar, a bottle of champagne is not included))) Breakfast is good, on Sunday we were treated to sparkling wine. I really liked the spa on the 53rd floor (1 hour per day included). When visiting the rooftop pool this spa is also included, there are excellent saunas and hammam. I recommend it for a romantic weekend getaway!

I have no complaints about the room, cosmetics, breakfast, bed linen, towels, etc., etc. Everything is clean, smells nice, the rooms are standard and large in size, the air conditioning system works without failures (I stayed for 3 nights). The breakfast is excellent, it is possible to order additional dishes included in the breakfast price. BUT: let's treat guests with some respect. I lived during the Innoprom period, when the cost of a hotel room was 30,000 rubles/day!!!!! Upon check-in, they took a cash deposit in the amount of 2000 rubles (I haven’t seen such a practice in hotels for a long time), but that’s not about it. Hotel policy requires - no problem. When checking out, I was asked if I had used the minibar, I answered no. According to the maid, I was missing a candy bar from the minibar. I explained to the girl at the reception that I don’t eat chocolate at all and didn’t even eat the welcome sweets, the three chocolates that were waiting for me in the room. I just don't eat chocolate. Fact. Dot. To which I was told that the number needs to be re-checked. Seriously? Recheck? I regretted that I didn’t insist on calling investigators to take fingerprints and prove my non-involvement in the disappearance of the candy bar)) And what’s most unpleasant is, with such an astronomical price for the room, despite the fact that the guest says that he doesn’t eat chocolate and gentlemen, They are “doing me a favor” by returning my 2000 rubles without deducting the cost of this unfortunate candy bar. And no one paid any attention to my statement “the room must be prepared and checked before the guest checks in.” For what?

The hotel building stands out from the general architecture of the city. The room was on the 41st floor, beautiful view, floor-to-ceiling windows. But there are also disadvantages: in the summer it is very hot, like in a greenhouse, the air conditioning cannot cope. There is no iron in the room, the bathroom smells like sewage, and the pool is very small and scanty, the elevators have several transfers from floor to floor and the wait is very long. There are also advantages: a view pool on the roof of the 56th floor building for a fee, view restaurants on the 50, 51 floors, a good location of the hotel.