Tuna Termal Resort & Spa Hotel

We started planning a holiday with my family 1 week ago. We thought that Afyon was the best place to go in the surrounding cities and we started researching hotels. We thought that the best holiday for us would be at Tuna Termal and it was just as we thought. We had a really nice holiday. The staff and management are very sincere and friendly people. If you want a healthy and peaceful holiday, you can choose Tuna Termal. We would like to thank the Tuna Termal family for this holiday.

We came together with our friends from Izmir and Antalya. We were going to another thermal before, they said it was newly opened for a change. We recommend 83 Gul to everyone who wants to come. We are very pleased. The food is great, the staff is great, the cleanliness is great, everything is very good. What else will they do for the future? We are eagerly waiting for the people who brought a facility that was closed for 83 days to this state and we will follow it. Thanks to all the management and those who contributed.

It was the worst hotel I have ever been to in my life. The reception was cold. We didn't care because we thought it was the doorway. Then, when we were making our registration, they directed us to the food. The food was mediocre. We shivered because of the cold. We couldn't eat. The dining room was so cold that we couldn't find any water to drink. The cleaning was zero. The people who were staying there said that there was a heating problem in the rooms and that there was no hot water. We cancelled our registration without paying. Thank you for coming through an agency. They immediately directed us to another hotel. We were saved from being victimized. Don't go.

I made a reservation for 30-31 December and 01 January. When I went to the hotel, they said there was no electricity and the problem would be solved in 2 hours. However, I waited in an ice-cold room for the money I paid. The pools in the room and the others were empty. There was no water. Everything was filthy. There was no interest or concern. It was like staff gathering. They gave me a meal. Ice-cold pasta, rice and okra. And if you can eat frozen meat, eat it. They said the problem would be solved until the evening. We waited with our coats. When we went to the manager at 21:30 to find a solution, they almost beat people. We barely got signatures for the refund. The gendarmes came. I did not receive any service from the hotel and they also said my money would be cut. I will complain everywhere. Why should I pay money for a place where I do not receive any service? We were miserable with my little child. Should I burn because we are disgraced?

Şimdiye kadar gittiğin en berbat otel adı otel 2 ay önceden rezervasyon yaptırdığımız halde 14 Kasım 2023 de saat 14 de giriş yapacağımızı söylemelerine rağmen akşam 4.5 i buldu odaya girmemiz odaya çıkmak için asansörü kullanamadik asansör bozuktu yapılacak denildi yapılmadı odaya çıktık bir şekilde oda pislik içindeydi heryer nem ve rutubet kokuyordu tuvalet kağıdı peçete yoktu fön makinesi yok dedim resepsiyona bakmadilar bile 2 çocuğumla rezil oldum sabaha kadar üşüdük bir gün sabır edin dediler akşam yemeğinde sanki aş evi gibi saat 7 den önce kapıları açmıyorlar insanlar aç yemekler yetersiz çoğu insan aç kaldı üstelik insan sağlığına uygun olmayan şartlarda yemek yapıldığı kesin otelden üretimin iadesini istediğim de Ne yazık ki ödemeyi yapamayacaklarini belirttiler tatilden çok sinirlerim bozuk bir şekilde otelden ayrıldım.