Guest User
June 10, 2025
Nice hotel, rooms lovely and really nice pool, garden areas. Two big problems... I am currently staying at the Batihan Hotel, The girl who works at the main reception bar is by far the rudest member of staff I have ever encountered. We thought we had somehow offended her, we tried smiling, tipping, making small talk but no she will not even make eye contact never mind a thank you and forget about a smile. As it turned out not just us, many of the other guests have had the pleasure of her absolutely awful customer service. Second thing, forget coming here if you would like a nice relaxing day by pool, the music is played all day so loud that you actually cannot even talk over it. Other than that the rest of the staff are quite pleasant and if you sit right down the back of garden area it's really nice. Two very easy fixes here...