No.1 Tianshan Road, Economic Development Zone, Tinghu District, Yancheng, Jiangsu, 224007, ChinaView Hotel Details
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Yancheng Guest Hotel Guest Reviews
4.8/5
Excellent
655 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(655)
Positive reviews(645)
Reviews with photos/video(150)
Classy environment(201)
Delicious breakfast(97)
Garden view(45)
Well decorated(30)
Close to train station(19)
Perfect for business trips(16)
Luxurious(16)
Great swimming pool(8)
Negative reviews(10)
Swee Lian
Superior 2-bed Room
Stayed in Sep 2024
Solo travelers
1 review
3.5/5
Posted on Oct 8, 2024
Housekeeping did not even make the bed on the 2nd day. Just pull the comforter over the pillow. The tea cup was leave unwashed too.
Response from Property: Dear guest, we deeply apologize for your dissatisfaction. We have always been committed to providing our guests with the best accommodation experience, but obviously this time we did not achieve it. Your feedback is our driving force for improvement. We will address the issues you mentioned as soon as possible and strengthen employee training. Thank you for your criticism, we will work even harder. Yancheng Guesthouse: Lobby Duty Manager
bonnet
Superior Queen Room
Stayed in Sep 2023
Business travelers
36 review
4.2/5
Very Good
Posted on Oct 31, 2023
huge compound, designed to welcome large conferences
very clean , very chic
pity we need to pay extra fees to get access to sport facilities
Response from Property: Dear Guest, Thank you for choosing to stay at Yancheng Guest Hotel and taking your valuable time to inform us of your experience. We apologize for failing to meet your expectations. Our hotel provides free gym and swimming pool for guests, for the problems you mentioned, we will feedback to the relevant departments, and strive to provide guests with quality environment, hope this experience will not affect your trust in our hotel, and sincerely look forward to your visit again! Wish you a wonderful life! Yancheng Guest Hotel:Assistant Manager
Dabaojia
Business Queen Room
Stayed in Dec 2023
Business travelers
15 review
5.0/5
Outstanding
Posted on Jan 16, 2024
Yancheng Yingbin Hotel is worthy of being a government reception hotel. It is very large and has its own park view. The room type is good and the decoration facilities are quite satisfactory. The breakfast is rich, with a variety of hot dishes, including many Yancheng specialties and pastries. Finally, I have to say that the price is very beautiful and the price-performance ratio is super high!
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Response from Property: Dear guests: Hello! Thank you very much for choosing to stay at Yancheng Yingbin Hotel and sharing your pleasant stay experience with us. Thank you for your affirmation of the hotel's service. Your praise is the driving force for the unremitting efforts of all our hotel staff, and we will continue to do a good job in every service aspect. We sincerely look forward to meeting you again in the near future. wish you a happy life! Yancheng Guest House: Lobby Manager on Duty
Abaoa007
Superior Queen Room
Stayed in Apr 2024
Business travelers
12 review
2.2/5
Posted on Jun 1, 2024
Very poor check-in experience. 1. The hotel's occupancy rate is less than 50%, and there are so many empty rooms. However, I was given a room so far away from the elevator, with the worst view, and in the corner of the window. 2. I took the four o'clock train and wanted to leave the hotel before three o'clock so as not to wait on a bench at the train station. As a result, the front desk called and told me to check out at 21 o'clock. It was a mercy to delay the check-out until 2 o'clock. After 2 o'clock, an additional room fee would be charged. I had to rush to the station and sit on the bench. Such excellent hotel service is a waste of such a good green landscape. I advise everyone not to step into the trap.
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Anonymous User
Superior Queen Room
Stayed in Feb 2023
Business travelers
11 review
1.0/5
Posted on Mar 14, 2023
The room was dirty and cold, but the environment was okay
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for choosing to stay at Yancheng Yingbin Hotel and taking the precious time to tell us about your stay experience. We are sorry that we did not meet your expectations. Regarding the issues you mentioned, we will provide feedback to the relevant departments, carry out targeted rectification actions, and strive to provide guests with a high-quality stay environment. We hope that this experience will not affect your consistent trust in us, and we sincerely look forward to your visit again. ! Wish you: happy life! Yancheng Guest House: Lobby Manager on Duty
WenSry
Superior Queen Room
Stayed in Jun 2022
Business travelers
193 review
1.0/5
Posted on Jul 23, 2022
At this price point, there’s nothing to say about the hardware! But: First, at this price, there is no welcome fruit plate. If you don’t have one, it’s okay; after asking the question, it feels weird to give one as a gift; second, when the parking lot at the door is blocked, no one comes out to help, let alone the parking lot. Government vehicles at the door. I stopped a car temporarily to pick up someone, but before the driver left, a group of people came over and refused to let me stop - mainly because, before the stop, the driver didn't leave, nor was he blocking other cars, or anything else. When the car comes, you say, what are you going to do? Third, check out in the morning, but the deposit was not refunded until the evening. After calling, it took more than an hour for the deposit to be refunded!
Are you trying to popularize to me what "volume" means?
Response from Property: 尊敬的賓客:您好!非常感謝您給予我們如此高的評價,能得到您的認可我們深感榮幸。在面對您這樣的突發狀況時,及時幫您解決問題本就是我們職責所在,讓每一位客人住得舒心、沒有後顧之憂是我們一直努力的目標。也特別感謝您對攜程客服嚴小姐的稱讚,正因為大家齊心協力,才能這麼迅速又妥善地處理好您的訂單事宜。我們會繼續保持優質的服務、維護良好的環境,期待您下次再次光臨,鹽城迎賓館:大堂值班經理
Response from Property: 尊敬的賓客:您好!非常感謝您對我們酒店的認可和好評!很高興我們在國慶期間能以高性價比為您提供滿意的住宿體驗。看到房間的乾淨整潔以及及時的打掃、各部門的良好服務、豐富的早餐都能讓您滿意,我們倍感欣慰。很遺憾這次您時間匆忙,沒能好好逛逛酒店和欣賞外面的園林。希望下次您有機會再來,我們一定讓您充分感受酒店的魅力。再次感謝您的選擇和支持,期待您的下次光臨!鹽城迎賓館:大堂值班經理
Response from Property: 尊敬的賓客:您好!對於您在入住期間遇到的種種問題,我們深表歉意。關於排房不合理的情況,我們會立即進行整改,加強對前台工作人員的培訓,確保在今後的安排中充分考慮客人的需求,避免類似情況再次發生。對於空調濾網臟以及部分房間空調不製冷的問題,我們會全面檢查和清理空調設備,保證房間設施的正常運行。同時,對於沒有提供沙發和小冰箱的情況,我們也會認真考慮您的建議,在後續的設施完善中加以改進。我們非常感謝您對我們後續處理工作人員態度的認可,我們會繼續保持並不斷提升服務質量。再次向您致歉,我們會努力改進,希望在未來能為您提供更好的住宿體驗!鹽城迎賓館:大堂值班經理