Guest User
March 6, 2025
Very bad hotel, both in terms of facilities and services.
1. Only the West Building has a hot spring bath that is not a hot spring, while the East Building and the South Building do not have one, and guests of the East Building and the South Building cannot use it;
2. The so-called newest is the West Building, which was built for athletes to use as dormitories during the Nagano Games, so the construction standard is very low;
3. The East Building and the South Building are very dilapidated and unpopular. It feels very bad when you enter;
4. I booked the highest price for the East Building this time. After learning that there is no hot spring and seeing how deserted it is when I entered, I asked to move to the West Building. The price of the West Building is half of that of the East Building, and I was told that it was OK but the price difference would not be refunded;
5. The service of the West Building is equivalent to that of the guesthouse next to the domestic railway station, that is, there is nothing;
6. It is strange that it is cleaned only once every two days.
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