Guest User
February 7, 2025
We went there by our locale travel agency, the hotel is hold but clean, breakfast and diner are good but announced by speaker in your room....little bit to much. But that was nothing, the problem come when the booking did by agent was not in accordance with the hotel management, they decide to charge us for one more person ! Upfully agence did a good job and refond us directly, other it was also about a service from outside the hotel , luggages conciergerie, even with a letter explain that " all is paid no need to charge the guest" they try again to steal us more money !! It was really a surprise, because in Japan all host was absolutely adorable....except here. Last things , noboby speak English and they will use Google translate only when that can suit them......be careful...