Meitoya So Reviews

The hotel is pretty well located. Only a few hundred metres away from the Base Centre. Breakfast included and pretty well balance of dietary foods. I love the onsen

Overall the experience was average. For the same price at other hotels I've been to, the service, room quality would have been much better. The facilities are generally aged. The room was old a bit dusty and some parts of the tatami floor had sunken in. Service was pleasant. Few important things to note: - poor ventilation at meal times meany the whole hotel and your room would smell like meat. - shuttle service only for to and from the bus station. (Most other hotels provide shuttles to the ski lifts) - the ski lifts are about 10-15mins walk away with full gear on (boards, etc)

Stayed 3 nights for skiing. Customer service was exceptional and sincere. Enjoyed breakfast and dinner throughout our stay. Highly recommended。

There is shuttle bus to pick up from Zao Onsen bus station to hotel anytime. However, only two time slot for shuttle bus to pick up from Hotel to Zao Onsen bus station. They will not entertain any request to drop off at bus station if you missed this timing. Staff is not friendly in this hotel. 1. Telling us there is no private onsen. When we check with the night shift staff, there is one more slot for private onsen. 2. Requesting customer to sit down if we want to drink water in the lobby. Reason being that we will be blocking other customer to take the drink. However, they is no other customer there besides us.

Great onsen, good breakfast and dinner, Locate at mountain, a bit far if no car.

Great service and atmosphere

There was a little bit of a problem with the pick-up at Zao Onsen Station at the beginning. The operator's English was not very good, but we were finally picked up! Then the hotel is relatively old, but very clean! On the last day when we were about to leave, we asked if we needed to pick up guests at the station, and then they just helped us to pick up at the station, so the round-trip pick-up service was very good!

A hotel that costs nearly NT$10,000 per night 1. The managers and supervisors at the counter are very rude, but the ordinary employees are smiling. 2. Too old, holes in the room walls 3. There are spider webs on the lights in the room 4. The most outrageous thing is that spiders crawled out directly from mattresses and pillows

The overall feeling is that the hotel is very old, and the service is also average. The light in the lobby is very dim, which makes the hotel look even older. The 4 points are for the hot springs. There are two hot springs, indoors and outdoors. It is quite comfortable to soak in the hot springs. In short, I chose this place because I couldn't book anywhere else. Fortunately, I only stayed for one night.

The service was poor. There was no email and it was difficult to communicate, so it was difficult to call the hotel shuttle. Fortunately, I met an old couple who helped me call the hotel staff to take the hotel shuttle to the hotel. The next day, I needed to take the shuttle down the mountain at the hotel, but the counter said that he was the only one working at the moment, so he couldn't take me and asked me to walk down the mountain with my luggage... You can only take the shuttle down the mountain during 2 hours in the morning, so you can't take the shuttle at any time. Those who want to go must ask the counter clearly, otherwise they have to walk by themselves. The cleanliness is not good. As soon as you enter the room, there are stains on the table left by the previous guest after eating, which have not been wiped at all. There are also hair residues in the toilet and washbasin that have not been cleaned...

I never wrote reviews before, I felt it was a waste of time, this time I have to write objectively Disadvantages 1. The room is very old, it feels like the 90s 2. It is true as netizens said that the whole room smells like barbecue on the first floor 3. The uncle at the front desk (the worst one) really has no sense of service. He is the worst one I have met in Japan so far. This greatly affects the experience. The following series are all related to him: other hotels are to pick up the car in advance, they have to contact the site for half a day before departure. There are a lot of luggage, and they watch you carry the luggage to the car without helping 5. When you arrive at the hotel, you can borrow a bowl to hold things. If you don’t lend it, it’s hard to imagine 6. When we left, there was actually no car sent in the afternoon. They drove to the station for one minute and didn’t want to send it. The road down the mountain is slippery and there are a lot of luggage. It is very dangerous to go down the mountain. I also fell. 7. The hot spring photos in the photo are actually from other hotels. There is only one pool that belongs to them. Of course, you can go to other hotel hot springs. You have to go through many hotels. In fact, you won’t go. I feel cheated by the photos. 8. We stayed in the room for 4 consecutive days and only took out the garbage. Nothing else was cleaned up. It’s hard to imagine in China. Alas! Ctrip's customer service is very good and they actively communicate when encountering problems, but the store owner is a bit deceptive.

It was the perfect time to enjoy the beautiful autumn leaves, and it was nice to be able to relax in the atmospheric Japanese-style room. The hot spring water was also very mellow.

The location is a bit far from the ski resort. It takes about 8 minutes to get to Kaminodai and 10 minutes to Chuo. But there is a hotel parking lot where you can drive to and from the ski resort. The hot springs are nice and comfortable, and the food is delicious. After all, the hotel has a lot of history and the equipment is a bit old, but it is also very clean.

The hot springs are open 24 hours a day, so I was able to relax and enjoy the baths! The staff were also very friendly and it was a great trip. Thank you very much.