Spa Hotels in Xochitepec

I stayed at the Fiesta Americana Hacienda San Antonio El Puente Cuernavaca for a wedding in October 2023. I am supremely disappointed with my experience at this hotel. For starters, their online booking system is a nightmare. Second and most importantly, when we arrived the staff let us know we had two rooms booked for the same night, one in my name and one in my husband's name, both under my credit card. Obviously this was their doing as my husband NEVER created a second reservation, no less he would NEVER use my credit card. I kindly told the staff that this wasn't possible, that I never booked a second room for the same night, and would like to cancel this. To which they said that their cancellation policy requires that you give them 3 days notice, so they could not cancel nor refund me. How was I meant to know about the two rooms 3 days in advance, given that I never made two reservations??? We went back and forth, but they would not budge. They REFUSED to refund me even though THIS WAS NOT MY DOING! So now, I had to pay twice!!!!! What's more, they made me feel like they would handle it by the end, and NEVER told me they would actually go through with the second charge. But low and behold, my credit card statement shows charges for two rooms on the same night. Outside of this egregious experience, the rooms are just okay. We blew a fuse the first night with the hair dryer, and weren't provided robes. For the price you pay these small details go noticed. Finally, to top the experience off, we were coming back to the hacienda in the wee hours of the night after the wedding and the doors were shut and locked. We tried knocking as we heard rustling behind the door but the staff did not let us in, saying we were rude for knocking! How else were we meant to be let in?! Eventually after telling them we had kids with us, they let us in, but not after at least 10 minutes of deliberation. Overall, this experience was absolutely the WORST part about our stay in Mexico. Everything else was really great - but sadly this has tainted our experience and I can definitely say I will never return to a Fiesta Americana again.

With a stay at Hotel Luciérnaga in Xochitepec, you'll be within a 5-minute drive of Hacienda de Chiconcuac and Quinta Puerta de Agua. This hotel is 13 mi (20.9 km) from Tequesquitengo Lake and 13.1 mi (21.1 km) from Water Park El Rollo.Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional features at this hotel include complimentary wireless internet access, a communal living room, and a picnic area.Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours).Featured amenities include a 24-hour front desk, laundry facilities, and microwave in a common area. Free self parking is available onsite.Make yourself at home in one of the 13 air-conditioned rooms featuring LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers.

Located in Xochitepec, Soul Spring Sanctuary is a 1-minute drive from WTC-Morelos Convention Center and 7 minutes from Quinta Puerta de Agua. This hotel is 7.9 mi (12.7 km) from Hacienda de Chiconcuac and 8.1 mi (13.1 km) from Archaeological Monuments Zone of Xochicalco.Pamper yourself with onsite massages or take in the view from a garden. This hotel also features complimentary wireless internet access and a banquet hall.Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Local cuisine breakfasts are available daily from 8:30 AM to 1:00 PM for a fee.Featured amenities include complimentary wired internet access and a 24-hour front desk. Free self parking is available onsite.Make yourself at home in one of the 9 guestrooms. Complimentary wired and wireless internet access is available. Bathrooms with showers are provided. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.