Atour Hotel Zhengzhou Airport Xinzheng International Airport

The breakfast corn kernels were seriously spoiled, and the food safety management was negligent **The incident**: When I was dining at the Atour Hotel during breakfast on March 1, 2025, I found that the corn kernels provided had serious spoilage problems, which were specifically manifested as follows: 1. **Sensory abnormality**: The surface of the corn kernels was sticky and emitted a distinct sour and rancid odor; 2. **Reaction after eating**: I experienced nausea, abdominal pain, diarrhea and other discomfort symptoms in the afternoon after eating. I personally request the hotel to immediately thoroughly investigate the food safety management process of the kitchen, disclose the cause of the problem and the rectification measures; 2. Apologize in writing for this incident, and compensate for related losses (such as medical expenses, mental losses, etc.) in accordance with the law; 3. Report to the local market supervision department, strengthen food safety supervision, and avoid similar incidents from happening again.

The following is a carefully polished review of the hotel for your reference: [Unforgettable luxury experience - five-star praise for [hotel name]] From the moment you step into the lobby, the elegant fragrance and artistic furnishings outline a unique aesthetic space. The concierge team greeted you with just the right amount of enthusiasm, and the professional yet warm service standards made you feel like you were in the spring breeze. The guest room design is a model of modern aesthetics. The panoramic floor-to-ceiling windows turn the city skyline into a dynamic art painting. The perfect combination of smart home systems and ergonomic bedding allows every inch of skin to immerse in a cloud-like rest experience. The most commendable thing is the ingenious philosophy of details: the warmth of the handwritten blessing card during the night bed service, the ingenuity of the local specialty drinks in the mini bar, and even the combination of essential oil bath salts and solar term tea snacks in the bathroom, all integrate the concept of "customer-oriented" into the invisible. The sommelier in the executive lounge can always accurately recommend fine wines to go with the meal, and the seasonal menu of the Michelin-starred restaurant is a global journey of taste. The customized travel album you receive when you leave the hotel will forever treasure the surprises during your stay. This is not just a stay, but also a carefully designed sensory feast. I hope that this urban secret will bring more touching moments beyond your expectations when we meet again next time. (The content details can be adjusted according to the actual situation. It is recommended to add the specific names of the facilities, special services or food experiences that impressed you, so that the evaluation is more authentic and appealing)

酒店配備智能客控。酒店地理位置優越，出行很方便，交通也很便利，距離飛機場都很近，十幾分鍾能夠抵達