Hangzheng Hotel (Zhengzhou Xinzheng International Airport Branch) Reviews
Hangzheng Hotel (Zhengzhou Xinzheng International Airport Branch)
First floor, Xingang wealth center, 95 Zhenghan Road, airport economic comprehensive experimental zone, Xinzheng, Henan, ChinaView Hotel Details
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Hangzheng Hotel (Zhengzhou Xinzheng International Airport Branch) Guest Reviews
4.5/5
Good
1146 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(1146)
Positive reviews(1121)
Reviews with photos/video(519)
Offers pick-up/drop-offs(179)
Easy to get around(103)
Close to airport(95)
Friendly front desk staff(75)
Large rooms(66)
Delicious breakfast(48)
Would stay again(18)
Delicious buffet(5)
Negative reviews(25)
Kimaro
Superior Queen Room
Stayed in Apr 2024
Solo travelers
1 review
2.0/5
Posted on Jul 6, 2024
Not a enjoyable stay at this hotel. Shower room was not very clean, shower head is old and faulty. Flooring in the room was also not in good condition. TV was spoilt, called the front desk to request change of room but request was rejected. Request minimum change of TV, request was also rejected.
Overall Rating : POOR and will not stay here anymore.
Response from Property: 尊敬的賓客。您好,感謝您選擇航政酒店,很遺憾此次沒能達到您的滿意,酒店對於您反映的問題非常重視,我們也已經核實到當班的前台工作人員,對於您在入住期間的問題都是積極的幫客人解決的,我們以後會繼續加強各方面工作的檢查力度,爭取為每一位來到航政的客人提供一個温暖的家~祝您生活愉快!
Jun Yuan Benjamin
Boutique Queen Room
Stayed in Sep 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on Oct 26, 2023
Enjoyable stay, good location and definitely will stay again
Response from Property: 尊敬的賓客,感謝您對航政酒店(鄭州新鄭國際機場店)的信任,真是滿心歡喜呀~只有體驗過才會懂得,延續一如既往舒適的住宿環境和完善的服務,是我們能為您做到的。希望您能常來,感受我們更多地努力和不同,希望這次與您不經意間的相遇,變成我們歲歲年年的相約。帶着祝福和憧憬,我們依然在這裏,等待着與您共敍下一段美妙的時光。航政酒店(鄭州新鄭國際機場店)期待您的下次入住,祝您生活愉快~
MloveZloveX
Superior Queen Room
Stayed in May 2023
Other
1 review
5.0/5
Outstanding
Posted on Jun 7, 2023
We had a great experience! The front desk (No. 10, 11, 13) are very friendly and are easy to understand. The airport shuttle drivers (No. 15, 16) are awesome. We took the shuttle multiple times to the airport and the driver arrived on time, dropped us off on time, and he was patient. We have to drop off our grandma at the airport at midnight and back to the hotel after, we really appreciate the shuttle driver working late just to complete our trip.
Response from Property: Wow~Seeing your likes, the front desk lady really feels very happy! Thank you for staying at the Hangzheng Hotel (Zhengzhou Xinzheng International Airport), and lighting up five-star praise for us in the midst of your busy schedule. My friends always adhere to the service concept of "guests first", and hope that every guest can have a good time here. In the wind and rain, in the clear sky, we have been waiting for you. Hangzheng Hotel (Zhengzhou Xinzheng International Airport) is looking forward to meeting you again~
Guest User
Featured Room (2 beds)
Stayed in Mar 2024
Travel with friends
13 review
5.0/5
Outstanding
Posted on Apr 29, 2024
The hotel service is very good, especially the front desk guy 02 and the girl 06 are enthusiastic and helped me with my luggage. The hotel is very clean.
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Response from Property: Timely love is as precious as oil. Today's happiness means no worries - seeing your praise, the friends of Hangzheng Hotel (Zhengzhou Xinzheng International Airport) are very happy. It took us so many times to meet each other now. We are very happy to bring you a very wonderful experience. We will cherish everything and continue to work hard to meet you and encounter beauty. Everything is for your sake. I hope you like us as always and look forward to your next visit.
Anonymous User
Boutique 2-bed Room
Stayed in Mar 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on May 11, 2024
I am a repeat customer. The hotel is cheap, clean, quiet and has good service. It is very close to the airport. The hotel provides airport drop-off service, which takes only five minutes, so you don't have to get up early to catch the flight. There are local snack stalls around, and you can choose a variety of cold dishes to mix and match, which are cheap and delicious. There is a supermarket diagonally opposite the hotel, and the bulk spicy strips sold there are very delicious. This time I came to the rose flower 🌸 opposite the hotel entrance and it was blooming beautifully.
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Response from Property: Hi dear friends, thank you very much for your continued support and love for our hotel. I am really surprised and excited to receive your likes~~~ The hotel is committed to improving your stay experience through humanized services and a clean and comfortable stay environment. We care about every encounter, whether short or long, to bring you a beautiful and unforgettable stay experience. Hangzheng Hotel (Zhengzhou Xinzheng International Airport Branch) sincerely looks forward to your patronage again~
Guest User
Boutique 2-bed Room
Stayed in Feb 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 25, 2024
This hotel has good service, cleanliness, no odor, very ideal, comfortable living, and a home-like feeling when I come to the store. There is no noise in the room I live in. The service attitude of the lady at the front desk is very good. I will stay here again next time if I need it. A relatively pleasant experience. It is relatively close to Xinzheng International Airport, maybe only five minutes away. You can contact the hotel staff by phone and ask them to pick you up from the airport for free. It is quite convenient for me. There is also free mineral water in the room, so for me, the experience of staying in the hotel this time is still very good. It deserves my praise, impeccable, just one word, good!
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Response from Property: Dear guests, hello! Thank you for staying at Hangzheng Hotel. At the same time, thank you for choosing us among many hotels in Zhengzhou. The hotel has a superior geographical location, and we are unremittingly improving the quality of service, with meticulous and thoughtful care, so that you will feel at home! We are very happy that the hotel's environmental services can be recognized by you. We sincerely look forward to your stay at Hangzheng again. We sincerely look forward to your visit again and wish you a happy life!
Guest User
Boutique 2-bed Room
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Mar 25, 2024
I booked a standard room. The bed in the hotel was very comfortable to sleep on. My family also liked this hotel. We will choose this hotel again when we come to this place in the future. I felt like I was slowly sinking and fell asleep quickly. I asked the hotel staff and they said that the mattress they used was very good. The hotel's linens were of good quality. The room was also quite large and comfortable. There were many green plants in the room, which was clean and tidy. I asked where the laundry room was, and the hotel staff took me there very enthusiastically. While I was in the laundry room, I walked on the treadmill for half an hour and felt much more comfortable. The hotel provides a rich and healthy buffet breakfast. Fry an egg, drink a bowl of soy milk, eat some corn and some fruits. It is a simple and nutritious breakfast. It is a good hotel and worth recommending.
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Response from Property: Dear guest: Hello! Thank you for your review. Your affirmation is the greatest support for us! It is an honor to receive your praise. We will continue to maintain high-quality service. Thank you for sharing this love with everyone. Satisfaction is just the starting point. Your satisfaction is our pursuit. We regard everything from the heart as our goal and motivation. Therefore, we are particularly concerned about everything during your stay. We will definitely show you a better self, stay by your side, and serve every family member with inspiration. Looking forward to your stay again~~
Anonymous User
Boutique Queen Room
Stayed in Feb 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 25, 2024
I have stayed here many times, and the breakfast is also very good. The opening time does not affect the early flight. The hotel is close to Xinzheng International Airport, about one kilometer. I called the hotel as soon as I got off the plane to contact them to pick me up. The speed was relatively fast and free. When I arrived at the front desk, the attitude of his service staff was also good. There are many restaurants nearby, haha, but I ordered takeout in the hotel. The taste is quite good. The room is relatively clean among the many hotels I have stayed in. So I recommend everyone to try it. It is a good experience to stay here when you come to the airport for transit.
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Response from Property: Dear guests: Thank you for choosing us and for your support and love for the hotel. Your satisfaction is the driving force for all the hotel staff to work, and making every guest feel at home is our ultimate goal of service. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, which is the best choice for your travel. It is our honor to serve you, and all the hotel staff look forward to your next visit!
Anonymous User
Boutique 2-bed Room
Stayed in Feb 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Mar 18, 2024
The hotel is very good, the room is clean and sanitary, the front desk 0103 service is warm and praise
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Response from Property: Thank you for choosing us, your satisfaction is our greatest comfort! Every love comes from the smile and touch in the depths of the heart. It is our wish to make you satisfied and happy! In this unique corner, you can enjoy the tranquility of living in seclusion and the warmth of fireworks. A wall separates the distance between the clouds and the world. It starts with acquaintance, comes from knowing each other, and loves each other. We look forward to your visit!
Me麦
Boutique 2-bed Room
Stayed in Feb 2024
Couples
23 review
5.0/5
Outstanding
Posted on Mar 11, 2024
Overall, I was impressed with this stay. First of all, the hotel's decoration design is very modern and sophisticated, giving people a warm and comfortable feeling. The rooms are tastefully decorated and the beds are comfortable, allowing me to enjoy a good sleep every night.
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Response from Property: Dear friends, thank you for sharing your stay experience with us in your busy schedule. We are very honored that you can spend a pleasant time in our hotel. We are proud to bring you a comfortable and warm stay experience. We are really dedicated to the hotel, service, environment and hygiene, and we sincerely look forward to your visit again.
Guest User
Business 3-bed Room
Stayed in Aug 2024
Family
6 review
1.2/5
Posted on Sep 8, 2024
The hotel is too old and the bedding is very damp and uncomfortable.
very dirty
Breakfast was unpalatable
Original TextTranslated by Google
Response from Property: Dear guests. Hello, thank you for choosing Hangzheng Hotel. We regret that we could not meet your satisfaction this time. The hotel attaches great importance to the issues you have reported. We have also verified that the staff will actively help you with any issues you may have during your stay. If the customer solves the problem, we will continue to strengthen the inspection of all aspects of work in the future, and strive to provide a warm home for every guest who comes to the aviation administration ~ I wish you a happy life!
Guest User
Superior Queen Room
Stayed in Jan 2024
Family
18 review
4.7/5
Amazing
Posted on Feb 20, 2024
Very nice hotel. Clean and sanitary. Complete facilities, wash basin and toilet are separated into wet and dry areas, toilet and bathroom are separated. The bathroom is equipped with a smart toilet, which is very convenient. The lights in the toilet and bathroom are also smart sensors, which are convenient and energy-saving. The curtains are also electric and smart. The room is spacious. Complete facilities. There is a car to pick up and drop off the airport for free. It is convenient to take the plane. There are supermarkets and restaurants around. The price is not expensive. The only drawback is that there is no plastic slippers. It would be perfect if it is equipped with a shoe horn.
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Response from Property: Dear guests: Hello! The hotel is located in the business district. This location provides great convenience for guests to eat, stay, travel, entertain and shop. The enthusiastic staff of the hotel will escort your travel. For the sake of hygiene, the hotel currently provides disposable slippers. Please understand the inconvenience. If you have any questions during your stay, you can contact the hotel front desk colleagues. I hope that with our continuous efforts, we can win your 5-point praise next time! Welcome!
Guest User
Boutique 2-bed Room
Stayed in Dec 2023
Couples
4 review
5.0/5
Outstanding
Posted on Mar 8, 2024
The hotel room is clean and hygienic, the room is large, the children can jump around in the room without being affected, the room is equipped with a smart toilet, the hotel front desk lady is very kind, since it is the first time to travel in Zhengzhou, the lady also shared with us a lot of attractions, shopping, food experience, which made us very worry-free, and the hotel environment is very good, the lobby landscape is also very beautiful, the decoration is very good, and the driver who sent us to the airport when we left was also very enthusiastic to take the luggage, a pleasant journey H
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Response from Property: Wow! We are so happy to receive your praise! Thank you for your recognition of our hotel staff. Hangzheng Hotel (Zhengzhou Xinzheng International Airport) aims to provide cost-effective accommodation experience for business travelers and families. We adhere to the service concept of guests first and hope that every guest can spend a good time here. Providing you with perfect service is the common wish of the hotel partners, and creating a comfortable and clean accommodation environment for you is our common mission. We will continue to work hard to do better and look forward to meeting you again~
Guest User
Superior 2-bed Room
Stayed in Dec 2023
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jan 27, 2024
It's about 7-8 minutes from the airport. The drivers are very nice, they will help with the luggage and are very talkative. The guys at the front desk are also very polite!
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Response from Property: Dear guests, thank you for choosing Hangzheng Hotel (Zhengzhou Xinzheng International Airport Branch) and giving us good comments. Thank you for your recognition of our employees. Your satisfaction is the driving force of our struggle. We met in Zhengzhou among the vast sea of people. We met and got to know each other here. We have always regarded the guests living here as our family and friends, our good neighbors, so that every guest who comes here can feel the warmth of home. The hotel's humanized facilities and thoughtful services make customers feel comfortable and warm during their stay. Remember to come back to see us often, we will always be here waiting for you! Looking forward to seeing you again.
Guest User
Boutique 2-bed Room
Stayed in Dec 2023
Solo travelers
15 review
5.0/5
Outstanding
Posted on Jan 22, 2024
This hotel makes people who are away from home feel like they are at home: there are delicious home-cooked dishes, a warm and homely environment, and thoughtful and complete all-weather service. I am really very happy and excited. I took a photo to keep it as a souvenir. I must take a photo to commemorate the first time I come to the hotel. I am really so happy. The environment is very good and the service is also very good. I am very happy. This hotel is very special, and the environment is also very good, so the service is also very good. I am very happy to take a photo in the hotel. It is close to Zhengzhou Airport. The service staff in the lobby are enthusiastic and the room customer service will greet you when you meet them in the corridor. The hardware and software are good! I checked in and applied for a free upgrade, which is very heartwarming! The buffet breakfast is rich in variety and the bedding is comfortable. My family is very satisfied. I highly recommend it! . . .
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Response from Property: Dear guest, thank you for sharing your true experience. We are very happy to see that you have spent a happy and wonderful time at Hangzheng Hotel (Zhengzhou Xinzheng International Airport Branch)! When you are away from home, eating well and sleeping well is the top priority. For this reason, we have been creating a more relaxing and enjoyable accommodation space for guests, striving to make every guest live comfortably and even "linger". In addition, the hotel has a 24-hour front desk service during the store. We are committed to creating a satisfactory one-stop accommodation experience for customers. We will continue to work hard to bring you better services. Hangzheng Hotel (Zhengzhou Xinzheng International Airport Branch) wishes you and your family happy every day and a happy and healthy life!