No. 2-1 Shanhe Road, Xiapu County, Fujian Province, China, Xiapu, Fujian, ChinaView Hotel Details
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4.6/5
Very Good
1010 review
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Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1010)
Positive reviews(980)
Reviews with photos/video(357)
Classy environment(124)
Delicious breakfast(95)
Well designed(71)
Friendly front desk staff(68)
Well decorated(51)
Located downtown(16)
Nice bathtub(10)
Delicious seafood(10)
Negative reviews(30)
Guest User
Boutique 2-bed Room
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 30, 2024
This is a hotel with a sense of design. The bedding in the room is comfortable and the room space is large. It is not luxurious, but overall it makes people feel comfortable and calm. The transportation is also relatively convenient.
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Response from Property: Thank you very much for your heartfelt evaluation, dear. The greatest happiness for a person is that his efforts are recognized by others. Now Xiaoqi is like that lucky person. As long as you like Xiaoqi, he will always be there! Xiaoqi will continue to work hard and look forward to meeting you next time!
Xingzhewujiang
Yunmu Garden Room B
Stayed in Aug 2024
Business travelers
45 review
2.5/5
Posted on Sep 7, 2024
The bar in the hotel is still busy late at night, which seriously affects the rest of the guests.
Original TextTranslated by Google
Response from Property: Dear guests, we are very sorry to bring you a bad check-in experience. We will further strictly regulate the music volume in the terrace restaurant and bar so as not to affect the rest of the guests. We sincerely look forward to meeting you next time, Xiaoqi wishes you the best Have a great life!
Guest User
Urban King Room
Stayed in Jan 2024
Couples
5 review
5.0/5
Outstanding
Posted on Mar 1, 2024
After randomly booking a hotel in Xiapu, I didn’t expect it to be full of surprises. The lady at the front desk was warm and thoughtful and sent us a travel guide to Xiapu. When staying at the hotel, I liked observing the lighting design of the entire hotel. It was warm, comfortable and high-end, which made me decide to stay again. Stay one night in Kasumigaura to fully experience the charm of this place.
Original TextTranslated by Google
Response from Property: Thank you very much, my dear, for such a sincere evaluation. The greatest happiness for a person is that his efforts are recognized by others. Now Xiaoqi is like that lucky person. As long as you like Xiaoqi, he will always be there! Xiaoqi will continue to work hard and look forward to meeting you next time!
Dalanmaozhichanzuimao
Urban King Room
Stayed in Dec 2023
Family
64 review
5.0/5
Outstanding
Posted on Feb 2, 2024
Thank you very much to Manager Wang for providing many convenient services after learning that we were staying with elderly and children. The front desk was very enthusiastic and would recommend cost-effective dining options and chartered cars for scenic spots in the surrounding areas. The room was spacious and clean, and the breakfast was rich. There is a bus station next to it. It is very convenient to have direct access to Dongbi Village and Sansha Town. There is also an amusement park opposite the hotel. There is a food street about ten minutes walk from the hotel. In short, it is a very cost-effective hotel. I will stay here again if I have the opportunity.
Original TextTranslated by Google
Response from Property: Dear guest: First of all, thank you for taking the time to leave your review here. We are very happy to see that you were satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with your valuable comments and suggestions!
Anonymous User
Urban King Room
Stayed in Dec 2023
Other
42 review
5.0/5
Outstanding
Posted on Jan 31, 2024
I chose this place after reading other people’s reviews on Ctrip. There was nothing wrong at all, everything was good! The restaurant environment is great, very beautiful; the room is also very clean and refreshing, the bathroom shower is very high-end, with three modes, and the hot water is great. Except for the slippers, which are a bit thin, everything else is good.
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6/8
Response from Property: Dear guests, hello! Thank you for taking the time out of your busy schedule to write such a detailed and heartfelt review for us. We will continue to provide warm, thoughtful and meticulous service no matter the hotel room is in the off-peak season. Looking forward to your next stay!
smile_haze
Urban King Room
Stayed in Dec 2023
Family
8 review
5.0/5
Outstanding
Posted on Jan 29, 2024
From the lobby to the room, everything is full of surprises. The ladies at the front desk are very patient and enthusiastic, and the room cleaning is also responsible. The design of the hotel is very user-friendly, and the breakfast is also good. We feel at home during our self-driving trip. There are all kinds of meals in the nearby food court. Thanks again to the ladies at the front desk for their recommendation. The elders and children in the family like it very much. Will continue to visit in the future!
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6/7
Response from Property: Dear guest: Thank you for choosing Xiaoqijia at a glance among the vast sea of stores. Xiaoqi is very happy that you are satisfied, especially when you give us such a high evaluation! This will be our source of motivation for continuous improvement, and we will continue to work hard. There is no best, only better!
Xingzhewujiang
Yunmu Garden Room B
Stayed in Aug 2024
Business travelers
45 review
3.5/5
Posted on Sep 12, 2024
Hope the hotel improves the opening hours of the bar
Original TextTranslated by Google
Response from Property: Dear guests, we are very sorry to bring you a bad check-in experience. We will further strictly regulate the music volume in the terrace restaurant and bar so as not to affect the rest of the guests. We sincerely look forward to meeting you next time, Xiaoqi wishes you the best Have a great life!
Anonymous User
Dream Garden Room
Stayed in Jan 2024
Family
3 review
2.7/5
Posted on Feb 23, 2024
It is considered a relatively expensive room to stay in, with the price going up to 1.3k during the Spring Festival.
Geographic environment: Parking is convenient. In addition to the parking lot at the door, there is also a small parking lot next door that can be reimbursed. The surrounding facilities are complete, including an amusement park, seafood food stalls, specialty snacks, and Yonghui Supermarket.
Renovation facilities: The hotel was renovated in 2022. The style is okay, but the quality and details are too poor. All the walls in the room are painted, which will hurt the skin if it comes in direct contact, and there are even cracks in the walls. Sound insulation is very poor. The open-air bar outside on the 3rd floor has a bit of atmosphere.
Catering: The Coke and Sprite that was given to me on the first day of my stay was from August 2023. When I asked about it, I was told that it happened to be an older batch. The drinks on the second day were replaced with January 24. The buffet has fewer types and has basically remained unchanged for three days.
Disadvantages: The room type I stayed in was not occupied for a long time, so many things were wrong. The two-pin socket at the bedside was broken, the remote control hadn't been tuned yet, and there was still a lot of dust on the bed on the first day. The two worst points are that the hygiene is extremely poor. The air conditioner is pointed at the bedside. Because no one has stayed there for a long time, the air conditioner blows directly, which made my wife and children start coughing the next day. There are traces of toothpaste on the faucet of the sink. I use dry paper towels. It fell off as soon as I wiped it off. The floor drain in the shower room was not covered, and the water from the bathtub was actually rust-colored (video below). The staff's attitude was quite correct, but they did not explain the specific reasons. We speculate that due to the renovation and the fact that the room was not occupied for a long time, the scale was washed out when the second old water tank was used.
Advantages: The advantage I have to pick is that it is more convenient, with a superior location and easy parking. You can also order some late-night milk coffee at the bar outside on the 3rd floor. It is open very late, so it is suitable for people who go to bed late. The service attitude of the staff is quite good.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your serious review. We have received your feedback. We have conducted comprehensive training for the housekeeping department and will strengthen hygiene supervision to ensure that all rooms are clean and hair-free and that all items in the room are clean. In good condition and unopened. We are deeply sorry for bringing you a bad stay experience. If you come to Xiapu next time, we hope you can give us a chance to make up for it. Qigu Yunzhuo Hotel sincerely looks forward to meeting you next time! Wish you: be well! !
Tiantianniannianyuanquan
Urban Double Bed Room
Stayed in Oct 2022
Travel with friends
5 review
5.0/5
Outstanding
Posted on Nov 21, 2022
A very nice hotel with a resort style. What I especially like is that its mattress is the best in the hotels I have ever stayed in. The free supplies include water, coffee, milk balls, etc. The surprise is that the tea leaves are decent The white tea cake, the pillow is a latex pillow, and the quilt is an eiderdown quilt core. The boss really spent a lot of money haha, this time I have something to experience next time I come to Xiapu.
Original TextTranslated by Google
Response from Property: Dear guests: I am very glad to learn from your comments that you have left such a good impression. I hope you can continue to pay attention to Xiaoqijia in the future, and tell us more about your feelings and experiences after you stay. We look forward to your coming again !
Response from Property: 非常抱歉給您帶來了如此糟糕的入住體驗,這與我們一貫追求的服務標準嚴重不符。由於春節近期客房滿房外加上賓客退房時間可能偏晚導致了衞生無法第一時間整理出來,客房大姐也是加班加點搶房做衞生在細節上面可能會有些許馬虎遺漏,因為現場客人在等待所以前台通過對講機詢問客房衞生已打掃,人手緊張未能及時查房就直接安排入住所以造成不悦我們深表歉意,我們會立即對客房清潔流程進行全面整頓,加強對阿姨的培訓與監督,杜絕此類情況再次發生。針對延遲交房,我們會優化入住流程和客房管理,確保後續客人能按時入住。早餐菜品單一的問題,我們已經記錄,會盡快調整菜單,豐富菜品選擇,希望您能再給我們一次機會,讓您看到我們的改進,祝您蛇年平安順遂,萬事勝意。
Response from Property: 實在不好意思給您帶來這麼糟糕的體驗,沒能讓您舒心入住,我們萬分愧疚。關於停車難和車位管理混亂的問題,我們已經深刻反思,後續會馬上和周邊停車場協商合作,增加專屬停車位,優化停車引導服務,確保您下次來能輕鬆停車。您導航出錯誤入山區,想想都後怕,要是提前聯繫我們,我們肯定會及時給您準確的路線指引。希望您能再給我們一次機會,下次入住,我們不僅會解決停車難題,還會為您提供周邊遊玩攻略,幫您規劃最佳行程,用實際行動彌補這次的遺憾。
Response from Property: 親愛的客人,能得到您的高度認可,我們滿心歡喜!從您的分享中,我們感受到了您對酒店設計、夜景、設施以及服務的喜愛,特別開心能為您和家人帶來這麼愜意的入住體驗。酒店對面的摩天輪在夜晚點亮浪漫,我們也希望能成為您旅途中温馨的港灣。泡泡浴鹽是我們為您精心準備的小驚喜,能讓您滿意真是太好了。期待您和爸爸的下次光臨,我們一定為您準備更貼心的服務!
Response from Property: 尊敬的客人,看到您對我們酒店的全方位誇讚,心裏滿是感動與自豪!從絕佳的地理位置、貼心的配套設施,到豐富的早餐、熱情的服務,能得到您的認可,我們的努力都化作了滿滿的成就感。美食街近在咫尺,兩個停車場保障出行,露天平台、洗衣房,還有對面的公園,都希望為您的旅程增添便利與愜意。早餐的海鮮麪能獲您青睞,我們超開心,後續會繼續優化菜品。期待您再次光臨,願您往後的日子都被美好環繞!
Response from Property: 尊敬的賓客,非常感謝您選擇我們酒店並分享如此細緻的評價。酒店優越的地理位置,旨在為賓客提供便捷的休閑與美食體驗,小童樂園與美食街近在咫尺,希望能豐富大家的出行時光。關於星空房,未能讓您觀賞到璀璨星空,我們深表歉意。智能馬桶的需求和早餐品類的建議,我們已高度重視,會結合實際情況儘快優化。早餐現燒的海鮮麪與米粉廣受好評,我們會繼續保持品質。機器人送餐是酒店特色服務之一,期望能為您帶來便捷與新奇。期待您再次下榻,感受我們的提升與進步。