Sky City Cliff Hotel

The drive to the hotel involves a 7-kilometer winding mountain road, ascending from 2800m to 3300m. Just as the altitude rises, the hotel's decor, facilities, and service are equally elevated. The rooms are well-equipped and spacious. I particularly loved the private hot spring cabin, situated outdoors, nestled close to nature, offering a refreshing breeze and a direct view of the canyon. Before checking out, I sat on the balcony's lounge chair, watching the birds flutter by. It was the first truly relaxing moment of the trip, even if just for 20 minutes. The restaurant was also impressive, offering a good variety of dishes. The minced beef topping (for noodles) was delicious, and the views were superb, especially from the tables near the noodle bar – truly spectacular. Adjacent to the restaurant is a charming reading room, tastefully decorated and perfect for photos. After dinner, I took a stroll around the hotel grounds. I was particularly fond of the outdoor 'wind-listening' area and the outdoor private hot spring adorned with small flowers. While they certainly looked beautiful, I can't speak to the actual experience as I didn't get to try them. What brought me the most joy was the path of small flowers planted all along the gentle slope leading out from my room. The mountaintop wind was strong, causing the little flowers to sway, and in turn, they completely captivated me. Minor points: The bathroom felt a bit cramped, and in one of our rooms, the sink had an unpleasant odor.

I'm giving this hotel a full five-star rating, primarily because operating a business in such a unique location is incredibly challenging – it's truly a double-edged sword, being both its greatest asset and its biggest hurdle. That said, there's definitely significant room for improvement. As someone who has traveled extensively both domestically and internationally, I was still quite impressed upon arriving at the hotel. I particularly loved its mountaintop location, even though, as a first-time driver on such winding mountain roads, I was a little nervous looking down at the cliffs below! Even before we reached the hotel entrance, staff members were waiting with Hada scarves, which was a very thoughtful touch. After check-in, they set up a group chat, and service seemed quite prompt initially. However, I got the feeling that some services were a bit superficial or lacked genuine engagement. For example, when I mentioned my entire family was suffering from insomnia, no one seemed to care or inquire about the reason. Secondly, when I had a cold, fever, and runny nose and asked for cold medicine, I was told they weren't licensed to sell medication. This was utterly baffling; most hotels typically provide basic first-aid supplies. It's especially unbelievable for a hotel in a high-altitude, mountaintop location not to have such essential provisions! The most amusing part was when I took my child mushroom picking and, upon a casual inquiry at the front desk, a staff member quickly produced a box of '999 Ganmaoling' cold medicine. So... this just left me wondering about their actual policy. There are still many other areas for improvement, such as the cleanliness of the elevators and the glass in the restaurant lobby. I won't go into all the other unsatisfactory points. Despite these issues, I still genuinely like this hotel. For instance, its decorative style and attention to detail, the in-room coffee machine, the Bluetooth speaker allowing me to play my own music, and its quite good breakfast and dinner offerings were all highlights! I truly hope the management continues to run this hotel successfully and makes further improvements. This is the first time I've ever written such a lengthy review for a hotel!