Guest User
September 18, 2023
When I was looking for a place to stay, I also knew that this hotel had a very low rating, so I finally booked it, mainly for the evening trip from Seda County to Siguniang Mountain Scenic Area. The weather was not rainy and the mountain roads were not easy to walk! I searched for a hotel in Xiaojin County on Ctrip and saw that the Xingyue Hotel has an elevator and the pictures show that the bathroom also has a toilet! People over 60 years old have no other choice but to be more convenient. But everything was different when we arrived at the hotel! First of all there is no elevator! My wife and I asked for a room on the lower floor. The boss said there were no rooms on the 2nd floor and gave us a room on the 3rd floor. However, when we went to the 3rd floor room, we saw that the bathroom was squatting! We said it was inconvenient for people in their 60s to ask for a room with a toilet, so the boss gave us a room on the 4th floor. We didn't agree, so we could only spend one night in a 3-bedroom room! Who would have thought that after I moved in, my worries would continue and I would not be able to watch TV! The air conditioner doesn't work! The water in the sink is also blocked and cannot be used normally! The smell in the room was also very bad, and I almost didn't have a good night's rest! There are no guests in the guest rooms on the second floor, and the rooms are all empty! Is this true for all rooms booked on Ctrip? ! ! I hope Ctrip itself will also strengthen its internal management! We are really looking for information to introduce the real facilities and services of hotels and B&Bs to our users! ! ! It is what it is, don’t make false propaganda and mislead consumers.
Original TextTranslation provided by Google