Vala Toms Cliff - stream - tracing Hotel (Siguniang Mountain Scenic Area Store) Guest Reviews
4.6/5
Very Good
676 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(676)
Positive reviews(654)
Reviews with photos/video(368)
Many amenities(82)
Delicious breakfast(82)
Tasty restaurant(67)
Friendly front desk staff(65)
Close to scenic area(56)
Well designed(35)
Excellent afternoon tea(17)
Good views(11)
Negative reviews(22)
Monica3
Guestroom
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 21, 2024
We had a very pleasant stay here. The staff was really helpful and the room facility and the view is perfect with mountain. Especially the staff name called Zhang sitong can speak english very well and help us alots for car booking and necessary translation. 🤩 Thank you 🤩
Response from Property: thank you sir,we can help you is very happy,your praise for the scenery is like a confession of love to you beloved .Welcome to come back later
Clean and comfortable rooms
Good and convenient location
Good breakfast
Response from Property: ❤Free charging pile❤Hello! Thank you for choosing Fanlatu Hotel (Siguniang Mountain Scenic Area Branch). No matter how many advertisements there are, word of mouth is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal experience of each guest. As long as you come to the hotel, it is us. As a distinguished guest, we are willing to do our best to make your trip to Mount Siguniang easy, pleasant and smooth. We look forward to your visit again and experience the unique charm of Mount Siguniang. Wish you all the best
TrueSlavaGopnik
Lishan Stream Mountain-View Double Bed Room
Stayed in May 2024
Couples
10 review
5.0/5
Outstanding
Posted on May 19, 2024
This hotel is outstanding in every aspect. Nestled close to stunning natural scenery, it offers breathtaking views of the majestic mountains. The rooms are not only spacious but also feature luxurious floor heating, ensuring comfort regardless of the weather outside. The beds are exceptionally cozy, topped with thick, plush quilts that are so warm I found myself needing to open the window—a delightful necessity. This hotel truly enhances the experience of its beautiful surroundings.
Response from Property: ❤電動窗+地暖❤看到客官簡單而又深厚的好評真的是好激動呢,而且還這麼認可我們的服務~酒店的我們力求為每位客官提供最貼心細緻的服務,為每位客官帶來超值的體驗。我們酒店是一個富有年輕活力的酒店,以簡約的風格、温馨體貼的服務向客官展示酒店的獨特魅力。客官的鼓勵是對酒店最大的支持和鼓勵,我們會用心服務好每一位家人,期待和您的下次相遇。
Guest User
Guestroom
Stayed in Nov 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Nov 12, 2024
Excellent service, food and warm rooms. The view of the mountains and a beautiful but be wary of the construction going on below. On the whole I had a great stay and the price is affordable
Guest User
Lishan Stream Mountain-View Double Bed Room
Stayed in Jun 2024
Couples
6 review
3.5/5
Posted on Jun 28, 2024
The huge minus was the bad smell from bathroom. You could smell it even though the doors to the bathroom were closed and windows were open. The room in reality looks worse than in pictures. Overall wasn’t really happy. But I must admit that the girl at the reception was super nice and sweet.
Response from Property: Dear Guest: We are extremely sorry to hear that your accommodation experience with us was not satisfactory, especially regarding the problems of the smell in the bathroom and the actual condition of the room. We sincerely apologize for this.Regarding the bad smell in the bathroom, we will immediately arrange for professional personnel to conduct a comprehensive inspection and cleaning to ensure that such problems do not occur again. Our room pictures are all real shots, and the mountain-view room you stayed in is the one with the best viewing effect among our rooms. Of course, the scenery outside the window may change according to the seasons. However, we are glad that you mentioned that the girl at the reception was friendly and nice. This is the service standard that we have been striving to maintain. We attach great importance to your feedback and will take measures to improve the deficiencies as soon as possible. We hope to have the opportunity to provide you with satisfactory service again in the future to change your impression of us.Once again, we sincerely apologize for the inconvenience caused to you.Wish you a happy life!
Wonderful view, not far from the scenic area, good service
Response from Property: ❤Panorama Private Bath View Room❤Dear guest, thank you for choosing Fanlatu Hotel (Siguniang Mountain Scenic Area Branch) among many hotels. The wind is transparent, the rain is ticking, the clouds are flowing, the songs are free, love is attentive, love is crazy, the sky is eternal, and you are unforgettable! Thank you for your support to Xiaofan, welcome to your next visit! <(^-^)>
TONY SOMEWHERE
Lishan Stream Mountain-View Double Bed Room
Stayed in Oct 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Oct 23, 2024
Good place , good service and reception is friendly.
Response from Property: ❤可帶寵物入住❤親愛的客人,茫茫人海中遇見您是我們的幸運,我們將以温馨舒適的配置,貼心的服務,給您五星級的享受,為您提供一杯暖飲,一個舒適的空間,一段愜意的時光是我們的目標。好口碑源於客户,讓您滿意我們甚感欣慰!我們會不斷創新,竭盡全力,把最好的服務帶給每一位選擇我們家的親們,祝您生活愉快,工作順利!
Guest User
Family Friendly Smart Room (Window, Floor Heating)
Stayed in Nov 2024
Travel with friends
2 review
4.0/5
Very Good
Posted on Nov 18, 2024
Good location, clean and good service nice view
Guest User
Lishan Stream Mountain-View Double Bed Room
Stayed in Oct 2024
Couples
7 review
4.2/5
Very Good
Posted on Oct 23, 2024
Pretty good
Guest User
Mystery Lucky Bag Room With Heated Floor
Stayed in Nov 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Nov 20, 2024
We came to Siguniang Mountain to play, and the hotel we stayed in was amazing!
Let's talk about the facilities first, which are complete. There is a large TV and plenty of sockets in the room, which is super convenient for charging. What I love most is the panoramic floor-to-ceiling window. You can see the mountain view outside while lying on the bed, and it feels like there is a layer of glass between you and nature. And there are comfortable sofas. When you are tired from playing, you can lie down and your fatigue will disappear. The hotel also has free Wi-Fi, with strong signal, and there is no pressure to browse your phone and post on WeChat Moments.
The hotel has many highlights. It also provides free local specialty snacks, which are very comfortable to eat while enjoying the beautiful scenery.
The service is even better. The front desk staff is warm and thoughtful, answering all questions, and taking the initiative to introduce us to the scenic spot tour guide. The porter helped to carry the luggage and sent it all the way to the room. Once we came back late, the restaurant specially reserved a meal for us, which was really heartwarming.
The environment is beautiful and quiet. The hotel is surrounded by green trees and fresh air, as if it is a paradise. Away from the hustle and bustle of the city, it is particularly quiet to sleep at night, with only the occasional sound of insects.
The room is very clean. The bed sheets were as white as snow, without a single stain. The bathroom had no odor, and the sink and toilet were all clean and shiny. The floor was spotless, and it felt like new. It was very comfortable to stay here, just like being at home. I will stay here again next time I come to Siguniang Mountain!
Original TextTranslated by Google
6/9
Guest User
Mystery Lucky Bag Room With Heated Floor
Stayed in Nov 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Nov 20, 2024
Wow, this hotel is really great for visiting Siguniang Mountain! The facilities of the hotel are beyond imagination. The bathroom is equipped with a large makeup mirror, which is convenient for us to dress. The quality of the tables and chairs is very good, solid and comfortable. The curtains have strong light blocking properties, which can completely isolate the outside light when sleeping at night to ensure the quality of sleep. The hotel also has 24-hour hot water supply, no matter when you take a bath, there is hot water, and the water temperature is also stable. In addition, there are enough sockets in the room, and it is also equipped with USB ports, which is very convenient for charging.
Their service is thoughtful and meticulous. The staff handed us hot fragrant tea when we checked in, which made us feel warm. They will also recommend suitable activities for us according to the weather conditions. If it rains, they suggest that we visit the indoor folk culture museum. When we need an extra bed or other items, they can arrange it quickly without any delay.
The hotel environment is quiet and elegant. It is located between green mountains and green waters, like a pearl in the embrace of nature. The architectural color of the hotel complements the surrounding environment, giving people a sense of harmonious and unified beauty. The air here is fresh and has a high content of negative oxygen ions. Every breath is like a baptism for the lungs.
The room is clean and tidy. There is no dust from the ceiling to the floor. The bedding is soft and comfortable, without any hair or odor. There is no odor in the closet, and the hangers are neatly arranged. The tiles in the bathroom are shiny, and the toiletries are neatly arranged. Living here is as comfortable as at home. I highly recommend this hotel!
Original TextTranslated by Google
6/9
Response from Property: ❤可帶寵物入住❤親愛的客人,茫茫人海中遇見您是我們的幸運,我們將以温馨舒適的配置,貼心的服務,給您五星級的享受,為您提供一杯暖飲,一個舒適的空間,一段愜意的時光是我們的目標。好口碑源於客户,讓您滿意我們甚感欣慰!我們會不斷創新,竭盡全力,把最好的服務帶給每一位選擇我們家的親們,祝您生活愉快,工作順利!
Guest User
Mystery Lucky Bag Room With Heated Floor
Stayed in Nov 2024
Solo travelers
35 review
5.0/5
Outstanding
Posted on Nov 18, 2024
The service staff are enthusiastic, the food in the restaurant is delicious, and the rooms are also good. There is such a hotel in Siguniang Mountain. It is not easy to support it.
Original TextTranslated by Google
Response from Property: ❤免費充電樁❤您好!感謝您選擇梵拉圖酒店(四姑娘山景區店),再多的廣告,不如大家的口口相傳,我們向來重視口碑宣傳,更加重視每一個客人的切身感受,衹要您來到酒店,就是我們的貴客,我們願意盡最大的努力,讓您的四姑娘山之旅變得輕鬆愉快順心,期待您的再次光臨,感受四姑娘山不一樣的風采。祝:一切順利
Guest User
Mystery Lucky Bag Room With Heated Floor
Stayed in Nov 2024
Booked for others
2 review
5.0/5
Outstanding
Posted on Nov 17, 2024
During this trip to Mount Siguniang, I stayed in a perfect hotel. It was like a shining pearl, inlaid in this beautiful natural scenery, adding endless brilliance to my trip.
The most commendable thing about the hotel is its excellent geographical location. It is close to the scenic spot, which is a priceless treasure for tourists. I clearly remember that one day we planned to climb a mountain to watch the sunrise. When the first ray of dawn in the morning had not yet fully illuminated the earth, we set out from the hotel and arrived at the entrance of the scenic spot in a short time. Without any delay, we successfully caught up with the magnificent moment of sunrise. The red sun slowly rose from behind the snow-capped mountains, and the golden light sprinkled on the first snow and colorful fallen leaves. The whole world seemed to be lit up, and it was breathtakingly beautiful. This convenient distance allows us to arrange our itinerary more calmly and enjoy every beautiful scenery of Mount Siguniang without worrying about the fatigue and time loss caused by the long journey.
The hotel's hardware facilities are also excellent. In this cold season, the air conditioner in the hotel room is like the warm sun, continuously delivering warm current to us. Whenever we come back from playing outside and our bodies are shivering in the cold wind, as soon as we enter the room, the warm air quickly surrounds us, dispels the cold, and instantly rejuvenates us!
The service of the hotel is impeccable. From the moment we stepped into the hotel, the warm and friendly staff greeted us like family. They always have a smile, and no matter what we ask, they can solve it for us quickly and thoughtfully. We are not very clear about the surrounding hiking routes, so we asked the staff. They not only introduced the routes to us in detail, but also kindly reminded us of the things we need to pay attention to. When we left the hotel, they also warmly saw us off, which made us feel full of care.
Parking around the hotel is also very convenient, which is an important consideration for tourists like us who drive here. We don’t have to worry about finding a parking space. We can park the car easily and then devote ourselves to the trip.
This hotel perfectly combines geographical advantages, high-quality hardware facilities, considerate services and convenient parking. In the first snow and falling leaves season of Siguniang Mountain, it creates a warm and comfortable "home away from home" for every guest!
Original TextTranslated by Google
6/9
Response from Property: ❤電動窗+地暖❤看到客官簡單而又深厚的好評真的是好激動呢,而且還這麼認可我們的服務~酒店的我們力求為每位客官提供最貼心細緻的服務,為每位客官帶來超值的體驗。我們酒店是一個富有年輕活力的酒店,以簡約的風格、温馨體貼的服務向客官展示酒店的獨特魅力。客官的鼓勵是對酒店最大的支持和鼓勵,我們會用心服務好每一位家人,期待和您的下次相遇。
Guest User
Mystery Lucky Bag Room With Heated Floor
Stayed in Nov 2024
Booked for others
4 review
5.0/5
Outstanding
Posted on Nov 17, 2024
Before setting foot on the mysterious and beautiful land of Siguniang Mountain, I was full of expectations for the accommodation of this trip. And the moment I walked into the hotel, I knew that my expectations were met beyond imagination.
The geographical location of the hotel is unique. It is very close to Changpinggou Scenic Area, which allows us tourists who are eager to get close to nature and explore the beauty of Siguniang Mountain to embrace nature as quickly as possible. In the early morning, when the first ray of sunshine shines on the earth, we only need to walk for a few minutes to reach Changpinggou Scenic Area and start a day full of surprises. Moreover, the hotel not only has free parking, but also has charging piles, which is undoubtedly a great convenience for those of us who travel by car. There is no need to worry about parking problems, and there is no need to worry about charging electric cars, which makes our trip extremely smooth from the beginning.
Walking into the hotel lobby, I was immediately surrounded by the enthusiasm of the front desk staff. They were filled with sincere smiles on their faces and warmly welcomed our arrival. During the check-in process, they patiently answered every question we had and introduced the hotel's facilities and surrounding attractions and food in detail. When the staff saw us carrying heavy luggage, they took the initiative to help us with the luggage without hesitation. This small move made us feel extremely warm and caring.
Entering the room, a fresh feeling came over us. The room was clean and tidy, without a trace of odor, which made people feel happy. The floor heating equipped by the hotel brought us the warmth of spring in the cold plateau area. The bed was soft and comfortable, as if lying on the clouds, allowing people to relax quickly after a day of fatigue. The facilities in the room are complete, from high-definition TV to convenient wireless network, from comfortable sofa to exquisite tea set, every detail shows the hotel's care and quality.
It is particularly worth mentioning that the oxygen supply equipment provided by the hotel. For us who came to the plateau for the first time, altitude sickness is a problem that we have to face. However, with the oxygen supply equipment provided by the hotel, we can breathe oxygen at any time when we rest, relieve physical discomfort, and better adapt to the plateau environment. This thoughtful service makes our trip more secure and comfortable.
In addition, the ******* clothing experience of the hotel adds a bright color to our trip. Wearing colorful and unique ******* clothes, we seemed to travel through time and space and become a part of this land. In the courtyard of the hotel, we took photos to record this unforgettable moment. Feeling the unique charm of ******* culture, our hearts were also baptized.
During the days in this hotel, we not only enjoyed the comfortable accommodation environment and caring service, but also felt the warmth of home. The hotel staff always served us with enthusiasm, patience and professionalism, making us feel meticulous care during the journey. Whether it is tasting delicious local food in the restaurant or chatting with friends in the lobby lounge, we can feel the hotel's intentions and efforts.
In short, this is an amazing hotel. With its superior geographical location, warm and thoughtful service, complete facilities and unique ******* clothing experience, it has added countless highlights and memories to our trip. If you also plan to travel to Siguniang Mountain, then this hotel is definitely your best choice. Here, you will start an unforgettable journey and leave beautiful memories.
Original TextTranslated by Google
6/9
Response from Property: ❤可帶寵物入住❤親愛的客人,茫茫人海中遇見您是我們的幸運,我們將以温馨舒適的配置,貼心的服務,給您五星級的享受,為您提供一杯暖飲,一個舒適的空間,一段愜意的時光是我們的目標。好口碑源於客户,讓您滿意我們甚感欣慰!我們會不斷創新,竭盡全力,把最好的服務帶給每一位選擇我們家的親們,祝您生活愉快,工作順利!
Guest User
Wen Shan Yi Mountain-Adjacent Triple Room
Stayed in Nov 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Nov 12, 2024
In the magnificent scenery of Siguniang Mountain, I encountered this unforgettable hotel. It not only provides me with a comfortable accommodation environment, but also makes my travel experience extremely warm and pleasant with its meticulous humanized service.
The hotel is located in a prime location in Siguniang Mountain Town, surrounded by charming natural scenery. From the hotel, it is extremely convenient to go to Changpinggou, Shuangqiaogou or Haizigou. This not only saves our time and energy, but also allows us to fully enjoy the beauty and mystery of Siguniang Mountain during our journey.
The design of the hotel cleverly combines local cultural elements with modern comfort, allowing people to experience the warmth of home while feeling the natural beauty. The room is spacious and bright, and the decoration style is simple but elegant. The bedding is soft and comfortable, allowing people to sleep well all night. More importantly, the hotel pays great attention to details, such as the floor heating facilities and soundproofing facilities in the room, which provide us with a quiet and comfortable resting environment.
But what really impressed me about this hotel was its humanized service. From the beginning of the reservation, the hotel's customer service staff showed extremely high professionalism and enthusiasm. They patiently answered my questions and provided me with detailed travel suggestions. After checking in, the hotel staff took great care of our needs. Whether it was consulting about scenic spot information, arranging vehicle pick-up, or providing special dining recommendations, they responded quickly and tried their best to meet our requirements.
It is particularly worth mentioning that the hotel staff also cared about our travel experience. They took the initiative to ask about our itinerary and provided us with many practical travel suggestions. When we got lost in the mountains, they even lent a hand in time to help us find the right route. This kind of care and help made us feel the warmth of home during our journey.
In short, this hotel in Siguniang Mountain left a deep impression on me with its excellent humanized service, comfortable accommodation environment and convenient transportation location. If I have the opportunity to travel to Siguniang Mountain again, I will definitely choose this hotel again. At the same time, I am also very willing to recommend this hotel to other travelers so that they can also enjoy such a high-quality travel experience.