Western Airport Aviation Hotel (Xi'an Airport) Reviews

Response from Property: Dear guest: Hello! Thank you for your supervision of our work. We are very sorry. We will immediately check the room status and hygiene conditions of all rooms to ensure that the rooms can be sold normally to customers and avoid such problems next time. We sincerely look forward to your next review!

Response from Property: Dear guests: Hello, thank you very much for choosing to stay at Westport Aviation Hotel (Xi 'an Airport Store)! Creating a warm and comfortable accommodation environment for guests is the service tenet of all the staff of Westport Hotel, and your satisfaction is the greatest motivation for our pursuit of quality service! Look forward to your visit again! I wish you good health!

Response from Property: Dear guests, thank you for taking time out of your busy schedule to comment. It's a pity that it didn't bring you a perfect stay experience. Your valuable opinions are very important to us, and we will inform the relevant departments to improve the service quality. If you come here next time, I hope you can book our hotel again and give us a chance to apologize! The hotel is 800 meters away from T2 Terminal of Xi 'an Xianyang Airport, with excellent geographical location and convenient transportation. The hotel provides free tea in the lobby, free shuttle service in the airport, and ten free services such as ward round exemption and deposit exemption. I hope you can continue to accompany you on your future journey ~ There is always unexpected warmth. I look forward to your next stay and wish you a happy life!

Response from Property: Distinguished guests: Hello! Thank you for choosing Westport Aviation Hotel (Xi 'an Airport Store). The satisfaction of the guests is our greatest pursuit. I am very glad to give you a satisfactory stay experience. Your comments will inspire us to devote more enthusiasm to giving back to the guests, and we expect every guest to get a good stay experience. Welcome you and your family to come again!

Response from Property: Dear guest: Hello! First of all, the hotel sincerely apologizes for not giving you a perfect check-in experience. We must take your feedback seriously. From your comments, we can see that our overall service has not been satisfied with you. We have fed back to the relevant departments for rectification and adjustment, and we sincerely hope you can understand. Every service staff in the hotel is willing to sincerely solve any problems and troubles during your stay, and hope to see you again next time, so that you can see the service status of hotel staff and the improvement of environmental facilities, and we will also solve problems for you in time. -Looking forward to your stay in Westport again.

Response from Property: Distinguished guests: Hello! Thank you for taking the time to give comments to Westport Aviation Hotel (Xi 'an Airport Store). And in your busy schedule, share your stay experience with us and give a sincere evaluation. Your approval and encouragement are the best motivation for our continuous progress. I look forward to your coming with your family next time. I wish you a good mood every day!

Response from Property: Distinguished guests: Hello! Thank you very much for your check-in and comments. Your encouragement is our driving force. I hope Westport Aviation Hotel (Xi 'an Airport Store) will become your home. You are always welcome to give us your valuable comments and suggestions to help us improve and perfect our service. The hotel has been committed to creating a better consumption environment and check-in experience for guests, waiting for your visit again! I wish you a smooth work and a good mood every day!

Response from Property: Dear guests: Hello, thank you very much for choosing to stay at Westport Aviation Hotel (Xi 'an Airport Store)! Creating a warm and comfortable accommodation environment for guests is the service tenet of all the staff of Westport Hotel, and your satisfaction is the greatest motivation for our pursuit of quality service! Look forward to your visit again! I wish you good health!

Response from Property: 親愛的客人您好，我們非常抱歉您的入住未能達到期望，您反饋的問題這邊一定會認真對待~~酒店應該及時準確的回覆您提出的問題，在後期的工作中，遇到類似的問題我們會更加認真的對待，以避免類似情況再次出現，真的非常抱歉，我們一直將客人的體驗視為工作中最為重要的元素，也期望與客人的互動中加入不斷提升酒店軟件服務水平，讓各方賓客在每一次的入住都能感受到我們的進步和改變，時刻為您的下次到來做好準備！----抱歉的西港

Response from Property: Dear guest: Hello! First of all, the hotel sincerely apologizes for not giving you a perfect check-in experience. We must take your feedback seriously. From your comments, we can see that our overall service has not been satisfied with you. We have fed back to the relevant departments for rectification and adjustment, and we sincerely hope you can understand. Every service staff in the hotel is willing to sincerely solve any problems and troubles during your stay, and hope to see you again next time, so that you can see the service status of hotel staff and the improvement of environmental facilities, and we will also solve problems for you in time. -Looking forward to your stay in Westport again.

Response from Property: Distinguished guests: Hello! Thank you for staying and commenting. I'm glad that the hotel has left a good impression on you in all aspects, comfortable environment and thoughtful service. I hope Westport Aviation Hotel (Xi 'an Airport Store) will become your first choice and gain more satisfaction and surprises in your next stay!