Discovery Hotel

Discovery Hotel Reviews

Discovery Hotel

No.723 Hu'an Road, Huli District, Xiamen, Fujian, 361009, ChinaView Hotel Details
Discovery Hotel
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Discovery Hotel Guest Reviews

4.7/5
Outstanding
227 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(227)
Positive reviews(219)
Reviews with photos/video(35)
Convenient location(20)
Easy to get around(19)
Close to airport(18)
Offers pick-up/drop-offs(16)
Friendly front desk staff(16)
Delicious breakfast(12)
Quiet & comfortable(11)
Perfect for business trips(7)
Negative reviews(8)
Jérémy
Deluxe 2-bed Room
Stayed in Jan 2025
Solo travelers
8 review
4.5/5
Great
Posted on Feb 3, 2025
Close to the airport, which is why I stayed at this hotel. Clean room but it didn't match the description (much smaller than expected). When I arrived the receptionists were dealing with an army of guests all trying to get their attention at the same time and it took a while to check in... Other guests were incredibly loud and were smoking in the lobby, not caring af all about other people. All in all a decent hotel, but my experience was made worse by the behaviour of many of the hotel guests.
Response from Property: Dear guest, we are very sorry to give you a bad experience. Usually our staff will persuade guests to smoke outdoors when they see smoking. Due to the large number of guests during the Spring Festival, sometimes the staff failed to notice. We are really sorry. We will continue to improve and welcome you to visit us next time.
Danny619
Cozy Queen Room
Stayed in Dec 2024
Couples
22 review
2.7/5
Posted on Jan 31, 2025
Unfortunately the room looks nothing like the pictures. All the floors smell like cigarettes, and the staff was allowing people to smoke in the lobby. The air conditioning wasn’t working in the room. The water wasn’t hot from the faucet in the bathtub.
Response from Property: 尊敬的客人,很抱歉給您不好的體驗感,通常我們工作人員看到吸煙的都會上前勸客人到户外抽煙,因為春節接待客流量比較大,有時候工作人員沒能注意到,真的很抱歉,房間的設施設備問題我們也會繼續檢查,繼續改進,歡迎您下次光臨。
Guest User
Cozy 2-bed Room
Stayed in Dec 2024
Family
5 review
5.0/5
Outstanding
Posted on Jan 7, 2025
We had pleasant and great stay here, ms Elly the hotel manager warmly greet us and assist us on things we need, also took us nice photos..Thank you for all the kind and great services 👍
Response from Property: Dear guests, thank you for your affirmation of our staff. Providing quality service to our customers is our goal. You and your family are welcome to travel to Xiamen, a beautiful seaside city again.
Guest User
Family-friendly Suite
Stayed in Jan 2025
Family
12 review
5.0/5
Outstanding
Posted on Feb 5, 2025
Great! Many hotels cannot provide suitable room types for families with two children. Look at the idea of ​​this hotel. Two rooms are connected, one for parents and one for children. The door in the middle can be opened or closed, so there are two bathrooms. The service is very good. The boys and girls at the front desk are super nice, and the auntie who cooks noodles for breakfast is also very nice. The noodles she cooks are very delicious. The hygiene is super good. Convenient transportation, close to the BRT station, and the room also provides a simple map of attractions near the hotel.
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Response from Property: I'm glad that the hotel's facilities and services have been recognized by you. The hotel's family suites are specially designed for our family travel guests. They have added cartoon elements that children love, such as My Little Pony and dinosaurs, as well as simple-style family suites to meet the needs of family rooms for all ages. The room design is warm and comfortable. You and your family are also welcome to come and play again if you have the chance~~~
NYTE
Cozy Queen Room
Stayed in Jan 2025
Business travelers
9 review
3.8/5
Good
Posted on Feb 3, 2025
Facilities: The hotel is very new Hygiene: Satisfactory Environment: It is a ten-minute drive from the airport, the overall environment is good, and the aviation noise is within the acceptable range! Service: I must emphasize here that the room was not ready at 4:30 in the afternoon and I could not check in. This is the first time I have encountered this. The service quality needs to be greatly improved!
Original TextTranslated by Google
Response from Property: 尊敬的客人,首先對於下午不能第一時間讓您入住表示歉意,酒店春節連續幾天房間都爆滿,導致一些客人房間如果接近2點才退房,就會比較晚才打掃出來,真的很抱歉讓您體驗感不好,多多包涵。
Anonymous User
Cozy Queen Room
Stayed in Dec 2024
Solo travelers
6 review
4.8/5
Amazing
Posted on Feb 1, 2025
It was my first time staying here. The overall experience was very good. The hotel arranged a pick-up service for the connecting flight that arrived at 11pm, which was great and gave me a full sense of security. The hotel is very close to Gaoqi Airport, about 8 minutes away, which is very convenient. The young man and woman at the front desk were relatively young and responsive. The room was clean, the bathroom had two showers, and they also prepared fruits, which was very thoughtful. The overall service was very thoughtful!
Original TextTranslated by Google
Response from Property: Thank you for your affirmation. The hotel's location is indeed very convenient for travelers. You are welcome to stay again next time.
Guest User
Family-friendly Suite
Stayed in Dec 2024
Family
5 review
5.0/5
Outstanding
Posted on Jan 23, 2025
We booked a family suite. The hotel is very big, the lobby is very grand, the room is clean and quiet, there are fruits for delivery, rich breakfast, delicious oil tea noodles, and pick-up. We were taken to Xiamen North Station to take a bus the next day. From the security guard at the door, to the lobby, to the front desk, to the restaurant, to the driver, the service is very good! ! ! The front desk Xiaofeng and the front desk Xiaowang have a very good service attitude and are very sweet. They helped to book the car delivery service and gave 3 brooches when checking out. The children love it very much! ! ! Highly recommended! I will stay here next time I come to Xiamen!
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6/7
Response from Property: Seeing your thoughtful comments and affirmation, all our hotel staff are very encouraged. Your affirmation is the driving force of our unremitting efforts and makes our persistence more meaningful! Thank you for choosing Discovery Hotel among the vast crowd. We look forward to meeting you and your family again in the future and creating more happy memories for you!
Guest User
Cozy 2-bed Room
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 11, 2025
The service attitude of Xiao Xu and Xiao Li at the front desk is very good
Original TextTranslated by Google
Response from Property: Thank you for your recognition of these young people at the front desk. We will continue to work hard and keep going! !
Guest User
Cozy 2-bed Room
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 12, 2025
I accompanied my daughter to Xiamen to watch a concert. Because the schedule was tight, I booked a hotel close to the airport. The hotel is not far from the stadium, and it takes about 20 taxis to get there. This hotel was newly renovated last year. The environment is very good. The rooms and sanitary facilities are very good. There are free drinks and welcome fruits. The most important thing is that there is free airport pick-up and drop-off service, as long as you book in advance. Master Zhou, who picked us up at the airport, was very nice and had a good attitude. He also recommended nearby food and attractions. The service was first-class. Overall, it is a hotel with super cost-effectiveness.
Original TextTranslated by Google
Response from Property: 好感動,特別感謝您這麼用心的肯定,最近廈門的演唱會確實很多哦,酒店離體育館很近,過個翔安大橋就到了。接送機服務也是咱們酒店的亮點之一呢,用心服務好每一位到店的客人是我們的追求,讓所有的客人能開開心心的來,快快樂樂的離店,期待您和家人下次再回來入住哦!
Guest User
Cozy 2-bed Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 18, 2024
Came to Xiamen with friends and arrived at the hotel very late. The front desk staff was very enthusiastic and arranged a service to send us to North Station the next day. It was considerate and great!!!
Original TextTranslated by Google
Response from Property: Thank you very much for taking such a cute photo of our Christmas tree. You are welcome to stay at Discovery Hotel again next time.
Guest User
Cozy Queen Room
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 18, 2024
The service is very good. I called to ask if I could check in early and arrange a quieter room. I was afraid that I would not be able to fall asleep if I slept lightly. The hotel arranged it. In addition, the hair dryer is very powerful. If you use it well, this hair dryer has strong wind. Although it is not a famous brand, It was a very comfortable stay, thank you
Original TextTranslated by Google
Response from Property: Hello, dear guests! Thank you very much for choosing Xiamen Discovery Hotel and taking the time to share your stay experience! We are very happy to arrange a room type that suits your preferences. We have always been committed to providing guests with a comfortable, spacious and quiet living environment. Your feedback will inspire us to continuously improve and improve the quality of our services. If you choose us again for your future travels, we will be very happy to provide you with more considerate services.
Guest User
Cozy Queen Room
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 18, 2024
I stayed in a new room. It was clean, bright and well-equipped. The soundproofing was pretty good. It was not noisy at night, but there were mosquitoes. The hotel provided electric mosquito repellent liquid, but there were still mosquitoes. Maybe the weather in Xiamen is too hot. I suggest the hotel use it. Regular disinfection, overall good
Original TextTranslated by Google
Response from Property: 親愛的賓客,您好!感謝您選擇廈門探索酒店,並分享您的寶貴反饋!我們非常高興得知您在酒店的入住體驗如此愉快。關於您提到有蚊子的問題,我們會組織加強消殺的頻率,減少蚊蟲的產生,同時我們也會備足蚊香液,並提前插電,您的滿意是我們最大的動力,我們會繼續努力提升服務質量,確保每位客人都能享受到温馨而難忘的入住體驗。再次感謝您對我們的認可與支持,期待您下次再來廈門探索酒店,我們將竭誠為您提供更優質的服務。
Wuxiaoxiaoi
Cozy Queen Room
Stayed in Oct 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Nov 15, 2024
The front desk reception is good, the soundproofing is not noisy, and it is close to the airport. The price is really a good choice for business trips, and the service is also good. I will choose this place next time I come over. It is very close to the airport, so you don’t need to wait in advance for your flight!
Original TextTranslated by Google
Response from Property: Hello, dear guests! Thank you very much for choosing Xiamen Discovery Hotel and taking the time to share your stay experience! We are happy to hear that you were satisfied with the reception at the front desk and the location of the hotel. Providing you with a comfortable and enjoyable living environment is our primary goal. We are always committed to creating unforgettable experiences for our guests, and your appreciation is the greatest affirmation of our hard work. We look forward to continuing to provide you with excellent service during your next visit. If you have any special needs or suggestions, please feel free to contact us and we will do our best to meet your expectations.
Guest User
Cozy Queen Room
Stayed in Oct 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Nov 14, 2024
The bed in the room is very comfortable. I didn't expect that the room also has a round bathtub, which is quite unique. The front desk service is very considerate. The hotel also arranged a car to take me to the airport when I was in a hurry to check out in the morning. It was very cost-effective. I will stay here again next time I am on a business trip.
Original TextTranslated by Google
Response from Property: Hello, dear guests! Thank you for choosing Xiamen Discovery Hotel. We are very happy that you are satisfied with our services and facilities. We are always committed to providing quality service to every guest to ensure that you feel comfortable and warm every moment here. We are glad to provide you with airport pick-up and drop-off services to help you travel more efficiently. Thank you again for your support and trust in our hotel. We look forward to welcoming you back to Xiamen Discovery Hotel again and continuing to provide you with excellent service and a pleasant stay.
Wendy MYS 088
Deluxe Queen Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 9, 2024
Thank you to all the hotel staff for your considerate service. I had a very comfortable stay for 3 nights. The room was very clean and the breakfast was delicious. Airport pick-up service was also provided. The location is right next to the BRT. It is very convenient to go anywhere. I will definitely stay here again next time. This place ⭐️⭐️⭐️⭐️⭐️👍👍👍👍👍
Original TextTranslated by Google
Response from Property: 親愛的賓客,您好!非常感謝您選擇廈門探索酒店並分享您的入住體驗!我們非常高興得知您和您的家人對酒店的房間和早餐感到滿意。我們的團隊始終致力於為每一位客人提供優質的服務,聽到您對我們前台服務的肯定,我們感到非常欣慰。同時,我們也非常高興您能享受到BRT出行的便利,酒店與縣後BRT無縫銜接,方便您的出行。我們希望您在這裏的每一刻都能感受到放鬆和愉悦,感謝您對我們酒店的推薦,我們期待在您下次來廈門旅遊時再次為您服務。