ELONG ETANG  Hotel (Xi'an XRL North station)

ELONG ETANG Hotel (Xi'an XRL North station) Reviews

ELONG ETANG Hotel (Xi'an XRL North station)

Unit 1-1, ground floor, building 5, Chongsheng Garden, Cross Road 12, Mingguang Road and Qingyuan Road, Xi'an Economic and technological development zone, Shaanxi Province, China, Weiyang District, Xi'an, Shaanxi, ChinaView Hotel Details
ELONG ETANG  Hotel (Xi'an XRL North station)
ELONG ETANG  Hotel (Xi'an XRL North station)ELONG ETANG  Hotel (Xi'an XRL North station)ELONG ETANG  Hotel (Xi'an XRL North station)
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ELONG ETANG Hotel (Xi'an XRL North station) Guest Reviews

4.7/5
Outstanding
768 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(768)
Positive reviews(757)
Reviews with photos/video(284)
Easy to get around(129)
Friendly front desk staff(113)
Delicious breakfast(97)
Close to metro(80)
Perfect for business trips(49)
Would stay again(49)
Well decorated(47)
Awesome gym(13)
Negative reviews(11)
Constance Tay
Begonia Twin Room (Comfortable Sleep + Smart Guest Control + Quiet Privacy)
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 28, 2024
Location was very good, the room is very large and we got a free room upgrade 😊. Toilets and showers were clean, and it was convenient to get a Didi from here. The heater was also well regulated.
Response from Property: Dear guest: Hello! Thank you very much for your stay and appreciation! I'm glad to bring you a wonderful time for your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome back to experience it again. Wishing you a happy life!
Yang
Queen Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 20, 2024
The staff from front desk are very helpful and patient with great room service. The location is really convenient with some local food shops downstairs. There are metro station nearby which can easily reach the various tourist spots and speed train station.
Response from Property: The staff from front desk are very helpful and patient with great room service. The location is really convenient with some local food shops downstairs. There are metro station nearby which can easily reach the various tourist spots and speed train station.
Justanothertraveller
Yixin Double Bed Room (Comfort Sleep Bedding, Smart Guest Control, Wireless Screen Mirroring)
Stayed in Nov 2024
Couples
17 review
4.7/5
Amazing
Posted on Dec 8, 2024
The Elong Etang Hotel in Xi’an impressed us with its excellent location, just a short distance from the North Railway Station. This makes it incredibly convenient for day trips, such as visiting Huashan. The hotel is newly built, and the modern design of the rooms reflects this. We particularly appreciated the high-quality amenities, including the Japanese-style water toilet, which added a luxurious touch. The thoughtful extras, such as complimentary gifts, were a nice surprise. We especially enjoyed the water and face masks, which showed the hotel’s attention to detail and guest comfort. The service at the reception was friendly and helpful. While the staff didn’t speak English, communication through a translation app worked well and was not a major issue. One area where the hotel could improve is the breakfast. The selection was almost entirely Chinese, except for white toast, butter, jam, and coffee. While the local cuisine was fresh and authentic, a few more options catering to international guests would be appreciated to accommodate a wider range of preferences. Another downside was that, despite booking a non-smoking room, there was a faint smell of old smoke in the room. Additionally, the window insulation was not very strong, and we could hear some outside noise, which meant the need of earplugs to sleep comfortably. Despite these minor inconveniences, the hotel offers unbeatable value for money. Its modern amenities, excellent location, and reasonable pricing make it a great choice. We would happily stay here again in the future!
Response from Property: Dear guests, hello; welcome to the ancient Chinese city of Xi'an Elong Etang Hotel, and thank you for your valuable suggestions. The progress of the hotel requires the supervision of the guests. We will also take your valuable suggestions seriously and continue to provide considerate services to guests from all over the world. We look forward to your visit again!
Kelisiting
Queen Room
Stayed in Oct 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Jan 31, 2025
Nice qqq
Response from Property: ❤免費停車❤智能客控:尊敬的賓客:您好!感謝您對小藝的信賴!更感謝您的不吝誇獎與強烈推薦!真是愛在藝龍壹棠難以離開,藝龍壹棠酒店西安高鐵北站店是您在西安地方最美、最温暖的家,您也記得有時間常回來看看喲❤
Guest User
Queen Room
Stayed in Jan 2025
Business travelers
42 review
5.0/5
Outstanding
Posted on Feb 13, 2025
This is a very warm and comfortable hotel. From the moment I stepped into this hotel, I knew I made the right choice. The environment is quiet, the design is full, the service is very thoughtful, and the check-in and check-out process is very simple and fast. I am very grateful to the hotel staff for their warm hospitality, which made my trip more perfect. . .
Original TextTranslated by Google
Response from Property: ❤High-speed rail pick-up❤Free parking❤Smart guest control Dear guests: Hello! Thank you very much for your stay and appreciation! We are glad to bring you a good time during your trip. Your praise is a great encouragement to the hotel and also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Begonia Twin Room (Comfortable Sleep + Smart Guest Control + Quiet Privacy)
Stayed in Jan 2025
Family
7 review
4.7/5
Amazing
Posted on Feb 13, 2025
The front desk service attitude is very good, luggage storage is provided, the room is clean and tidy, the restaurant is clean and beautiful, the breakfast has many flavors, color, fragrance and taste, and the selection is very good. It is a very good stay experience. Whenever I go to any city from now on, I will look for Elong Yitong first, it’s great!
Original TextTranslated by Google
Response from Property: ❤High-speed rail pick-up❤Free parking❤Smart guest control Dear guests, hello! Thank you very much for taking the time to leave a review for our hotel. It is a pity that we did not get your 5-point praise. Your satisfaction and support are our driving force. We will continue to provide you with quality service and comfortable accommodation experience. You are welcome to stay again.
Guest User
Begonia Twin Room (Comfortable Sleep + Smart Guest Control + Quiet Privacy)
Stayed in Jan 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 13, 2025
The hotel environment is clean, the room is warm, the front desk staff has a gentle service attitude, the hotel is in a very good location, very convenient, making people feel very comfortable staying, I personally think it is very cost-effective and worth staying! ! !
Original TextTranslated by Google
Response from Property: ❤High-speed rail pick-up❤Free parking❤Smart guest control Dear guests: Hello! Thank you very much for your stay and appreciation! We are glad to bring you a good time during your trip. Your praise is a great encouragement to the hotel and also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Anonymous User
Queen Room
Stayed in Dec 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jan 14, 2025
The hotel's service is first-class, the rooms are spacious, and the environment is very comfortable. It feels like home. The location of the hotel is very convenient, with many surrounding attractions. It is a very good hotel and the transportation is also very convenient.
Original TextTranslated by Google
Response from Property: ❤High-speed rail pick-up❤Free parking❤Smart guest control: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
sonata1121
Begonia Twin Room (Comfortable Sleep + Smart Guest Control + Quiet Privacy)
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 14, 2024
The hotel 🏨🏨🏨🏨 has a good location and is very convenient to get by car. The front desk girl Xiaoying and the child service are very satisfied and have a good attitude. It is quite good to choose to stay here when traveling on business! The automated equipment is also good, and the bath is quite warm.
Original TextTranslated by Google
Response from Property: ❤High-speed rail pick-up❤Free parking❤Smart guest control: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Begonia Twin Room (Comfortable Sleep + Smart Guest Control + Quiet Privacy)
Stayed in Nov 2024
Family
14 review
5.0/5
Outstanding
Posted on Dec 10, 2024
It was a very satisfying stay experience. Traveling to Xi'an is a very tiring journey, so a comfortable accommodation environment can relieve a lot of fatigue. The hotel will provide free facial masks, eye masks and small drinks in the room. Takeaways can also be delivered to the room by robots, which is very convenient. I am very satisfied. Thank you Jingjing Beauty for your excellent service.
Original TextTranslated by Google
Response from Property: ❤High-speed rail pick-up❤Free parking❤Intelligent guest control: Dear guests, hello; thank you for your stay and sharing. Elong Yitang Hotel Xi'an High-speed Railway North Station is a mid-range fashion brand hotel under the Elong Group. It is within walking distance of Metro Line 4. It takes 5 minutes to reach North High-speed Railway Station and Xi'an Big Wild Goose Pagoda Scenic Area. We look forward to your visit again and wish you a happy life.
Guest User
Queen Room
Stayed in Nov 2024
Business travelers
95 review
5.0/5
Outstanding
Posted on Dec 6, 2024
I often travel on business, and this hotel makes me very satisfied. The decoration is very new, the facilities are complete, and Xiaodu is fully intelligent, even the toilet is there. The room also thoughtfully prepares facial masks, eye masks and drinks. The environment is really good. Breakfast It is a buffet style, very rich, the taste is light, which I like, parking is convenient, and it is rated as a five-star restaurant! ! !
Original TextTranslated by Google
Response from Property: ❤High-speed rail pick-up❤Free parking❤Smart guest control: Dear guests: Hello! Thank you for your trust in Xiaoyi! Thank you even more for your generous praise and strong recommendation! It’s really hard to leave Yilong Yitang. Yilong Yitang Hotel Xi’an High Speed ​​Railway North Station Branch is your most beautiful and warmest home in Xi’an. Remember to come back often when you have time❤
Guest User
Queen Room
Stayed in Oct 2024
Business travelers
67 review
5.0/5
Outstanding
Posted on Nov 14, 2024
A very pleasant trip, brand new hotel with brand new facilities. Just outside the door is Metro Line 4, which is super convenient whether you are going to the city or traveling to other places. The hotel's service is very considerate and always responds to our requests. They also prepared small gifts for us before leaving. The experience is no worse than that of a five-star hotel. This hotel is worth recommending to everyone.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your visit again.
Guest User
Queen Room
Stayed in Dec 2024
Solo travelers
6 review
4.7/5
Amazing
Posted on Jan 17, 2025
Good value for money, big space, not too noisy, very good
Original TextTranslated by Google
Response from Property: Dear guest, hello; thank you for choosing Yilong Yitang Hotel Xi'an High Speed ​​Railway North Station Branch. We are very sorry that we did not receive your 5-point praise. If you have any comments or suggestions during your stay, please contact the hotel through WeChat butler or directly with the hotel front desk. The staff responded that we will try our best to provide you with a satisfactory stay experience. The hotel is a 5-minute walk from Metro Line 4 and can directly reach the Big Wild Goose Pagoda Scenic Area and the North High-speed Railway Station. We look forward to your visit again and wish you a happy life!
Anonymous User
Queen Room
Stayed in Jul 2024
Other
2 review
1.2/5
Posted on Aug 31, 2024
I checked in in the middle of the night and the mattress was damp. After getting used to it for a while, I still couldn't rest, so I put on my clothes and went to sleep. When I woke up in the morning, my legs were covered with red rashes. When I communicated with the front desk, they told me why you didn't come in the middle of the night. After changing the room, we communicated again and asked for a refund and compensation. I was asked to issue the invoice at that time. When I came back, I found that the company was responsible for the compensation for the hotel. After communicating again, I was asked to provide a treatment receipt to prove that it was the hotel's responsibility. Ha, I Before checking into the hotel, I also scanned my whole body to see if there were any inconsistencies between the results after checking in. When I was tired, I thought I was unlucky.
Original TextTranslated by Google
Response from Property: There was no other feedback when I checked into the hotel early in the morning. In the morning, it was reported that the hotel linen was damp. The waiter asked to change the linen or change rooms, but the guest refused. When checking out, he reported that there were red spots on his body and he felt uncomfortable. The hotel staff actively communicated with the guest and offered to take the guest with him. He went to the hospital for diagnosis and treatment, but the guest refused. The front desk manager took a taxi to the high-speed rail station at his own expense. After the guest checked out, he called and communicated on WeChat and asked for a refund of $3 and an invoice for the night's consumption. The hotel staff agreed to refund the order and declined to issue an invoice to the guest. If you are threatened by negative reviews from customers, please ask customer service to determine if you are maliciously claiming bad reviews and eliminate this unhealthy trend in the industry.
Guest User
Begonia Twin Room (Comfortable Sleep + Smart Guest Control + Quiet Privacy)
Stayed in Jan 2025
Business travelers
5 review
5.0/5
Outstanding
Posted on Feb 16, 2025
I called the front desk manager before checking in and was told that there was breakfast and airport pickup. I checked in after arriving at the hotel. The service attitude was very good throughout the whole process. The room exceeded my expectations. I would recommend it to platinum users. You are trustworthy.
Original TextTranslated by Google
Response from Property: ❤High-speed rail pick-up❤Free parking❤Smart guest control Dear guests: Hello! Thank you very much for your stay and appreciation! We are glad to bring you a good time during your trip. Your praise is a great encouragement to the hotel and also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!