Hyatt Place Grand Rapids South
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1 night
1 room, 2 adults, 0 children
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Hyatt Place Grand Rapids South
2150 Metro Ln SW, Wyoming, Michigan, 49519, United States
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We Price Match
Highlights
Lots to do
Free parking
Pets welcomeAmenities
Indoor swimming pool
Gym
Private parkingFree
24-hour front desk
Luggage storage
Bar
Restaurant
Conference room
All amenities
Property Description
Located in the new Metro Health Village Complex next to Metropolitan Hospital, Hyatt Place Grand Rapids/Wyoming is conveniently located at M-6 and Byron Center Ave (Exit 5). We are the city's 1st Hyatt Select LEED certified (Leadership in Energy and Environmental Design) green hotel, and only minutes away from US-131 and I-196. Whether traveling into town on business or leisure, Hyatt Place Grand Rapids/Wyoming is sure to fit all of your needs as we are located close to downtown, major corporations, great shopping, golf, skiing, restaurants and sandy beaches featuring Michigan's West Coast. NOTE: WE WILL BE UNDERGOING A PROPERTY MODERNIZATION THROUGH THE END OF MARCH 2023. CONSTRUCTION WILL OCCUR DAILY FROM 9AM TO 6PM. YOU MAY EXPERIENCE NOISE BETWEEN THESE HOURS. WE ARE EXCITED TO SHARE THE CHANGES WHEN THEY ARE COMPLETE!Our guests enjoy a spacious guestroom with a 42-inch high-definition flat panel TV, our signature Hyatt Grand Bed, a plush Cozy Corner oversized sofa sleeper that is separated from the sleeping area, and complimentary high-speed Wi-Fi internet access throughout the hotel. Guests at Hyatt Place can purchase freshly prepared menu items, premium espresso drinks, or beer and wine 24 hours a day. Complimentary breakfast. Our breakfast includes premium ingredients, cage-free eggs, and regional chef-inspired dishes. PET POLICY: 1-6 NIGHTS A 75 NON-REFUNDABLE FEE. 7-30 NIGHTS A 75 NON-REFUNDABLE FEE PLUS AN ADDITIONAL 100 CLEANING FEE. MAXIMUM OF 2 DOGS PER ROOM ARE PERMITTED. WEIGHT MUST BE 50 LBS OR LESS MAX OF 75LBS PER RM. FEES ARE IN USD.
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8.4/10
Cleanliness8.5
Amenities8.3
Location8.5
Service8.3
All 103 reviews
Surroundings
Airport: Gerald R. Ford International Airport
(23.6 km)
Train: Vernon J. Ehlers Station
(15.3 km)
Train: Holland
(34.7 km)
Landmarks: Frog Hollow
(200m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
King Studio
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
7
King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
7
King Room With Sofa Bed-High Floor
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
7
Ada 2 Qnqn Tub
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
8
2 Queen Beds Room
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
8
Hf Queen Sfbd
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
7
Ada King Room With Tub
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
Hide Room Types
Guest Reviews
8.4/10
Very Good
103 reviews
Verified Reviews- Cleanliness8.5
- Amenities8.3
- Location8.5
- Service8.3
Average for similar properties in Wyoming
AshishDevrani
May 12, 2025
The place a lot of spiders in my room with a spider crawling out of my bath towel and another over our bed when we woke up. Had issues with noisy air conditioning and empty bottles of bath supplies in our rooms as well. This was combined with a very slow service during breakfast with long lines for food.
Guest User
May 5, 2025
Breakfast ends early, and the food you want to eat is gone quickly
Original TextTranslation provided by Google
Guest User
September 9, 2025
We were traveling in the area for a family trip. Booked this hotel based on location and the price was good. The room and staff were awesome! The room was large and clean and the front desk staff was super helpful and friendly. The pool was also very nice and very clean and stocked with towels. If we are ever in that area again we will definitely stay there.
Guest User
September 4, 2025
We paid extra to reserve a two-queen-bed room through the hotel’s official website. However, upon arrival we were informed that only a one-king-bed room was available.
Guest User
August 31, 2025
I booked Hyatt Place Grand Rapids South through Priceline (Trip #892-686-035-18) and had one of the worst hotel experiences of my life. • At check-in, the hotel told me my reservation “wasn’t paid,” despite Priceline already withdrawing funds and sending me confirmation. They attempted to double-charge me for a non-refundable room. • I called Priceline support at 10:40 PM on 8/29/25 and didn’t receive a callback until 11:02 PM. I remained on the phone until nearly 12 AM on 8/30/25, speaking to two different reps for almost an hour, while the hotel kept denying my family entry. My two exhausted children had to sleep in lobby chairs during this mess. • After 30+ minutes, the front desk suddenly “found” my reservation. • The room itself was disgusting: sticky/soiled coffee mugs, sticky water glasses, cobwebs in every bathroom corner, and a toilet with visible fecal matter smeared across the rim and exterior. This was unsafe, unsanitary, and completely unacceptable for any hotel, let alone Hyatt. Priceline failed to support me, and Hyatt failed to provide a clean, safe room. Avoid this property and booking through Priceline at all costs.
Guest User
August 26, 2025
Why Hyatt rooms seem to be comfortable the TV service is so bad. I have stayed at 3 Hyatt's now in the past month and all had no wifi service for there TV. Was so disappointed. Glad I had my computer to watch my programs such as Netflix or Prime Video.
Guest User
August 19, 2025
Inept staff and pillows that were both dirty and so small. Front desk clerk checked us into a room after about 10 minutes of not being able to use her computer and then sent us to the top floor with keys that did not work. Pillows on the bed were dirty and are about half the size of regular pillows, so it was an uncomfortable stay. I cannot and would not recommend this hotel to anyone.
Eric F
August 18, 2025
We booked the Hyatt South for a June wedding weekend. After confirming Friday availability by phone, I booked directly, received an email confirmation, and cancelled my backup hotel. When we arrived Friday at 10:00 p.m., the front desk told me my reservation had been cancelled. They claimed a “credit card on file” was declined—but the number they had wasn’t mine, and I was never asked to provide a card in my phone call. They also insisted they tried to call me on Friday, yet my phone records show no missed calls, no email, no text. Instead, the hotel cancelled both Friday and Saturday nights, leaving us stranded late in a fully booked city. We ended up driving home and scrambling to find another room for Saturday. I’ve stayed at Hyatt Downtown Grand Rapids many times without issue, but this Hyatt was nothing but problems: wrong credit card, no notice, cancelled reservations, and no accountability. When I complained, the manager said they did all that was required and offered “significant” loyalty points. That vague offer was never quantified, and my several follow-ups were ignored. Hyatt cancelled a confirmed reservation, left us without lodging, and ignored my attempts to resolve it. After I redeem or discard my existing points, I’ll be closing my Hyatt account and taking my business elsewhere.
Guest User
August 9, 2025
Reserved room to attend a wedding. Upon arrival [although early] was told early check in would not be a problem. After checking with housekeeping to verify that cleaned empty rooms were available, [they were] was informed it would be an "extra" $50 to check in. This was explained as "policy" and nothing could be done otherwise, I could talk to the manager on Monday. Having to pay extra for a room that was reserved, clean, and empty is to say the least outrageous. Early/late check in and out is a common courtesy at most, if not all chains we have stayed with in the past. Providing there is available rooms/times. To add insult to injury, although I was not able to reach the manager, Monday, Tuesday, Wednesday.....I left several voicemails, and NEVER received a return call. Was told rather bluntly on my last attempt "our manager doesn't take calls about refunds..." T take it all to yet another level....The "management" has placed a white board announcement in the lobby, proudly announcing that they will "reward" with 500 points for good reviews.......They would be much better served with providing excellent customer service as a "policy" vs a policy of charging fees for common courtesy...
Services & Amenities
Most popular amenities
Indoor swimming pool
Gym
Private parking
Free
24-hour front desk
Luggage storage
Bar
Restaurant
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Free
Indoor swimming pool
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Heated pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Private parking
Free
Front desk services
24-hour front desk
Express check-in and check-out
Safe at front desk
Luggage storage
Languages spoken
English
Food & drink
Bar
Snack bar
Health & wellness
Gym
Public areas
No smoking in public areas
Smoking area
Elevator
Cleaning services
Clothes dryer
Facilities for children
Children's meals available
Business services
Multi-function room
Conference room
Additional charge
Fax/copying service
Business center
Accessibility
Braille signs
Accessible rooms available
Stair-free main entrance
Safety & security
First aid kit
Intruder alarm
Smoke detector
Fire extinguisher
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeWestern
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Fee: Contact the property for details
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the hotel
Property Description
- Opened: 2009
- Renovated: 2009
- Number of Rooms: 131
Phone:+1-616-7241234
Email:alyssa.collins-riggio@hyatt.com
Located in the new Metro Health Village Complex next to Metropolitan Hospital, Hyatt Place Grand Rapids/Wyoming is conveniently located at M-6 and Byron Center Ave (Exit 5). We are the city's 1st Hyatt Select LEED certified (Leadership in Energy and Environmental Design) green hotel, and only minutes away from US-131 and I-196. Whether traveling into town on business or leisure, Hyatt Place Grand Rapids/Wyoming is sure to fit all of your needs as we are located close to downtown, major corporations, great shopping, golf, skiing, restaurants and sandy beaches featuring Michigan's West Coast. NOTE: WE WILL BE UNDERGOING A PROPERTY MODERNIZATION THROUGH THE END OF MARCH 2023. CONSTRUCTION WILL OCCUR DAILY FROM 9AM TO 6PM. YOU MAY EXPERIENCE NOISE BETWEEN THESE HOURS. WE ARE EXCITED TO SHARE THE CHANGES WHEN THEY ARE COMPLETE!Our guests enjoy a spacious guestroom with a 42-inch high-definition flat panel TV, our signature Hyatt Grand Bed, a plush Cozy Corner oversized sofa sleeper that is separated from the sleeping area, and complimentary high-speed Wi-Fi internet access throughout the hotel. Guests at Hyatt Place can purchase freshly prepared menu items, premium espresso drinks, or beer and wine 24 hours a day. Complimentary breakfast. Our breakfast includes premium ingredients, cage-free eggs, and regional chef-inspired dishes. PET POLICY: 1-6 NIGHTS A 75 NON-REFUNDABLE FEE. 7-30 NIGHTS A 75 NON-REFUNDABLE FEE PLUS AN ADDITIONAL 100 CLEANING FEE. MAXIMUM OF 2 DOGS PER ROOM ARE PERMITTED. WEIGHT MUST BE 50 LBS OR LESS MAX OF 75LBS PER RM. FEES ARE IN USD.
Frequently Asked Questions
What is the cancellation policy for Hyatt Place Grand Rapids South?
The cancellation policy for Hyatt Place Grand Rapids South varies depending on the type of room and booking conditions.What is the cancellation policy for Hyatt Place Grand Rapids South?
What are the check-in and check-out times at Hyatt Place Grand Rapids South?
Standard check-in time at Hyatt Place Grand Rapids South is 15:00 and check-out time is 11:00.What are the check-in and check-out times at Hyatt Place Grand Rapids South?
Does Hyatt Place Grand Rapids South provide breakfast?
Yes, Breakfast is offered at Hyatt Place Grand Rapids South. Breakfast option(s): Western. Does Hyatt Place Grand Rapids South provide breakfast?
Can I bring my pet inside the Hyatt Place Grand Rapids South?
Pets are allowed on request at Hyatt Place Grand Rapids South. Charges may be applicable.Can I bring my pet inside the Hyatt Place Grand Rapids South?
How far is the Hyatt Place Grand Rapids South from the closest airport?
The closest airport is Gerald R. Ford International Airport, and it is about 21 mins from hotel by car (23.6 km).How far is the Hyatt Place Grand Rapids South from the closest airport?
About This Property
| Nearest Airport | Gerald R. Ford International Airport |
|---|---|
| Distance to Airport | 23.59KM |
| Nearest Train Station | Vernon J. Ehlers Station |
| Distance to Train Station | 15.33KM |
| Average Price From | PHP9027 |
| Hotel Star Rating | 3 |